Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Conduct user research to enhance experiences in scholarly publishing.
- Company: Wiley empowers knowledge seekers and promotes innovation across 40+ countries.
- Benefits: Enjoy flexible work options, meeting-free Fridays, and a commitment to professional development.
- Why this job: Join a collaborative team that values your insights and champions user voices.
- Qualifications: Experience in UX research and strong communication skills are essential.
- Other info: Work permit required for non-passport holders; apply with your CV and UX portfolio.
The predicted salary is between 28800 - 43200 £ per year.
User Experience Researcher, united kingdom
Client:
Wiley
Location:
Job Category:
Other
–
EU work permit required:
Yes
Job Reference:
8677c23c2bbb
Job Views:
44
Posted:
22.06.2025
Expiry Date:
06.08.2025
Job Description:
About the Role:
We are looking for a user experience researcher who is passionate about applying their research skills to shape user experiences across scholarly publishing. Working alongside researchers, strategists, designers, product and technology teams, you will combine a rigorous understanding of research methods with a collaborative approach to ensure that product strategy and design are based on a solid foundation of research.
How you will make an impact:
- Plan and execute qualitative and quantitative research studies, including user interviews, surveys, usability testing, analytics, and unmoderated studies to gather findings and insights.
- Partner with strategists, designers, product and engineering teams to understand business goals and user needs. Work closely with these cross-functional teams to formulate research plans and translate research findings into actionable recommendations.
- Synthesize research findings, insights, and recommendations that will guide product and design decisions. Share research reports and presentations with stakeholders and the wider organization.
- Contribute to the direction of strategic initiatives based on insights learned from research.
- Continuously monitor user feedback and update appropriate artifacts. (e.g., journey maps, personas)
- Champion the voice of the user throughout the company through cross-functional team collaboration, shared learning, and presentations.
What we look for:
- Proven experience conducting user research and translating findings into actionable recommendations.
- Experience with UX research methods and a strong desire for continued learning & improvement of research skills.
- Detail-oriented and able to condense large amounts of informationinto clear and organized reports.
- Organized and capable of balancing multiple projects at one time.
- Highly collaborative and comfortable bringing different teams together.
- Excellent command ofwritten and spoken English.
- Experience with scholarly research or in the publishing industry
About Wiley
Enabling Discovery, Powering Education, Shaping Workforces.
We clear the way for seekers of knowledge: illuminating the path forward for research and education, tearing down barriers to society’s advancement, and giving seekers the help they need to turn their steps into strides.
Wiley may have been founded over two centuries ago, but our secret to success remains the same: our people. We are willing to challenge the status quo, move the needle, and be innovative. Wiley’s headquarters are located in Hoboken, New Jersey, with operations across the globe in more than 40 countries.
Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual’s status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact for assistance.
We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers and learning champions all while striving to support the health and well-being of all employees, for example we offer meeting-free Friday afternoons allowing more time for heads down work and professional development.
We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. This range represents Wiley’s good faith and reasonable estimate of the base pay for this role at the time of posting. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies.
When applying, please attach your resume/CV and link to UX research portfolio to be considered.
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.
Bank or payment details should not be provided when applying for a job. Eurojobs.com is not responsible for any external website content. All applications should be made via the \’Apply now\’ button.
Created on 22/06/2025 by TN United Kingdom
#J-18808-Ljbffr
User Experience Researcher employer: Wiley
Contact Detail:
Wiley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land User Experience Researcher
✨Tip Number 1
Familiarise yourself with the latest UX research methods and tools. Being well-versed in both qualitative and quantitative techniques will not only enhance your skill set but also demonstrate your commitment to the role during interviews.
✨Tip Number 2
Network with professionals in the scholarly publishing industry. Attend relevant conferences or webinars, and engage with others on platforms like LinkedIn. This can help you gain insights into the field and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific case studies from your portfolio that showcase your ability to translate research findings into actionable recommendations. Highlighting your past experiences will make you stand out as a candidate.
✨Tip Number 4
Showcase your collaborative skills by preparing examples of how you've worked with cross-functional teams in the past. Emphasising your ability to bring different stakeholders together will align well with the job's requirements.
We think you need these skills to ace User Experience Researcher
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in user research and UX methodologies. Emphasise any projects where you've translated findings into actionable recommendations, as this is a key requirement for the role.
Craft a Strong Cover Letter: In your cover letter, express your passion for user experience research and how it aligns with Wiley's mission. Mention specific research methods you are proficient in and how you can contribute to their cross-functional teams.
Showcase Your Portfolio: Include a link to your UX research portfolio that demonstrates your skills and past work. Highlight case studies that showcase your ability to conduct qualitative and quantitative research, as well as your collaboration with different teams.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, and that your writing is clear and concise, reflecting your excellent command of written English.
How to prepare for a job interview at Wiley
✨Showcase Your Research Skills
Be prepared to discuss your experience with various UX research methods. Highlight specific projects where you successfully conducted user interviews, surveys, or usability testing, and explain how your findings influenced design decisions.
✨Understand the Company’s Mission
Familiarise yourself with Wiley's mission and values. Be ready to articulate how your research approach aligns with their goal of enabling discovery and powering education, and how you can contribute to shaping user experiences in scholarly publishing.
✨Prepare for Collaboration Questions
Since the role involves working closely with cross-functional teams, expect questions about your collaborative experiences. Think of examples where you successfully partnered with designers, product managers, or engineers to achieve a common goal.
✨Present Clear and Organised Findings
Practice summarising complex research findings into concise reports. During the interview, demonstrate your ability to communicate insights clearly, as this is crucial for guiding product and design decisions effectively.
