At a Glance
- Tasks: Support sales teams by handling customer inquiries and processing orders.
- Company: Join Wiley, a leader in innovative publishing solutions.
- Benefits: Competitive salary and opportunities for career growth.
- Other info: Fast-paced role with a chance to learn and grow.
- Why this job: Make a real difference in customer satisfaction and thrive in a dynamic environment.
- Qualifications: Organisational skills and a high school diploma; degree preferred.
The predicted salary is between 25353 - 31384 £ per year.
Wiley is seeking an Assistant in Sales Operations to provide vital support to its sales teams in Oxford, UK. This role involves handling customer inquiries, processing orders, and maintaining CRM systems. The ideal candidate will possess excellent organizational skills and the ability to thrive in a fast-paced environment.
The position requires a high school diploma; an associate or bachelor’s degree is preferred. Competitive compensation between 25,353 GBP and 31,384 GBP is offered. Join Wiley to enhance customer satisfaction and contribute to innovative publishing solutions.
Sales Operations Assistant - Admin & Customer Support in Oxford employer: Wiley
Wiley is an exceptional employer that values its employees by fostering a collaborative and innovative work culture in the vibrant city of Oxford. With competitive compensation and opportunities for professional growth, employees are encouraged to develop their skills while contributing to meaningful projects that enhance customer satisfaction. Join us to be part of a supportive team that is dedicated to delivering cutting-edge publishing solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Operations Assistant - Admin & Customer Support in Oxford
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Wiley on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching Wiley's values and recent projects. We want to show that we’re not just interested in the role, but also in being part of their mission.
✨Tip Number 3
Practice common interview questions related to customer support and sales operations. We can even do mock interviews with friends to boost our confidence!
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and shows our enthusiasm for the role.
We think you need these skills to ace Sales Operations Assistant - Admin & Customer Support in Oxford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights the skills and experiences that match the Sales Operations Assistant role. We want to see how your organisational skills and customer support experience shine through!
Craft a Compelling Cover Letter:Your cover letter is your chance to show us your personality! Share why you’re excited about the role and how you can contribute to enhancing customer satisfaction at Wiley.
Showcase Relevant Experience:If you've got experience with CRM systems or handling customer inquiries, make it stand out! We love seeing how your past roles have prepared you for this fast-paced environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Wiley
✨Know Your Stuff
Before the interview, make sure you understand Wiley's products and services. Familiarise yourself with their sales operations and how they support customer satisfaction. This will show your genuine interest in the role and help you answer questions more confidently.
✨Show Off Your Organisational Skills
Since this role requires excellent organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise your workload, especially in a fast-paced environment.
✨Practice Customer Interactions
As you'll be handling customer inquiries, practice common customer service scenarios. Think about how you would respond to different types of customer queries and complaints. This will help you demonstrate your communication skills and ability to handle challenging situations during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for CRM, or how success is measured in the Sales Operations team. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
