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- Tasks: Manage journal operations and oversee junior colleagues in daily tasks.
- Company: Wiley is a leader in research and learning, empowering knowledge seekers globally.
- Benefits: Enjoy meeting-free Friday afternoons and a comprehensive benefits package.
- Why this job: Join a culture of continuous learning and make a real impact in publishing.
- Qualifications: Experience in publishing, strong communication skills, and a problem-solving mindset required.
- Other info: Remote work options available; competitive pay based on skills and location.
The predicted salary is between 36000 - 60000 £ per year.
Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it's in our differences that we empower the way the world learns.
The Publishing Operations team is responsible for the implementation of operational changes and support across Wiley's portfolio of journals. This team performs operational tasks at scale such as process and workflow change updates, editorial data management, operational change tracking, transition implementation and tracking and other supporting activities.
Within the team, the Journal Operations Manager drives management of team operational tasks for large projects and strategic implementations by providing oversight of junior colleagues and helping to manage project pipelines. The Journal Operations Manager reports to a Senior Manager in Publishing Operations, who has direct responsibility for decisions on the projects taken on by the Journal Operations Manager as well as the strategic direction of the team.
How you will make an impact:
- Provides operational oversight of junior colleagues' day-to-day journal activities such as WOL tickets/basic maintenance, Author Guidelines updates, editorial/society contact data updates, product data updates and all other journal operational change tracking efforts and ticketing system needs.
- Coordinates training of junior colleagues on operational tasks and activities as well as central systems used by the team.
- Performs high level operational tasks independently.
- Tracks and reports on downstream activity completion as needed across the business for standard journal activities to centralize operational functions across the portfolio.
- Helps determine project pipeline on behalf of team.
- Manages the implementation of programs across the Research business at scale that enhance our journal portfolios and reduce time and costs for the business.
- Ensures an 'always on' capability to take on large scale, portfolio-wide projects with a quick turnaround time for delivery.
- Manages tracking and reporting for large projects and supplies monthly reporting to leadership.
- Performs all efforts with speed and accuracy with standardization, optimization and harmonization always in sight.
- Monitors all planned annual and sprint efforts to ensure data reliability across the business.
We are looking for people who have:
- Extensive publishing experience.
- Knowledge of journal publishing, publishing operations and workflows.
- An optimization mindset focused on solutions and creative problem solving.
- Data proficiency with the ability to 'self-service' data skills.
- Presentation and change management capabilities.
- Exceptional organizational skills.
- Strong written and verbal English language communication skills – including authoritative communication to influence.
- A team player, someone who is personable and able to form strong relationships.
- Ability to quickly adapt to new systems and platforms.
- Proficiency in standard office systems, including Microsoft 360.
About Wiley:
Wiley is a trusted leader in research and learning, our pioneering solutions and services are paving the way for knowledge seekers as they work to solve the world's most important challenges. We are advocates of advancement, empowering knowledge-seekers to transform today's biggest obstacles into tomorrow's brightest opportunities. With over 200 years of experience in publishing, we continue to evolve knowledge seekers' steps into strides, illuminating their path forward to personal, educational, and professional success at every stage. Around the globe, we break down barriers for innovators, empowering them to advance discoveries in their fields, adapt their workforces, and shape minds. We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers and learning champions all while striving to support the health and well-being of all employees, for example we offer meeting-free Friday afternoons allowing more time for heads down work and professional development. We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package.
The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the UK, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies.
Wiley proactively displays target base pay range for UK, Canada and USA based roles. When applying, please attach your resume/CV to be considered.
Journal Operations Manager employer: Wiley
Contact Detail:
Wiley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Journal Operations Manager
✨Tip Number 1
Familiarise yourself with Wiley's mission and values. Understanding their commitment to unlocking human potential and promoting continual learning will help you align your responses during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Highlight your experience in journal publishing and operational workflows. Be prepared to discuss specific examples of how you've managed projects or optimised processes in previous roles, as this will demonstrate your capability to handle the responsibilities of a Journal Operations Manager.
✨Tip Number 3
Showcase your data proficiency by discussing tools or systems you've used for data management. Being able to articulate your 'self-service' data skills will be crucial, especially since the role requires tracking and reporting on operational tasks.
✨Tip Number 4
Prepare to discuss your change management capabilities. Since the role involves implementing operational changes, sharing your experiences in leading teams through transitions or training junior colleagues will highlight your leadership skills and adaptability.
We think you need these skills to ace Journal Operations Manager
Some tips for your application 🫡
Understand the Role: Before you start writing your application, make sure you fully understand the responsibilities and requirements of the Journal Operations Manager position. Highlight your relevant experience in publishing operations and how it aligns with the job description.
Tailor Your CV: Customise your CV to reflect the skills and experiences that are most relevant to the role. Emphasise your operational oversight experience, data proficiency, and any previous roles where you managed projects or teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for learning and your optimization mindset. Use specific examples from your past work to demonstrate how you can contribute to Wiley's mission and the Publishing Operations team.
Proofread and Edit: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. Ensure that your communication is clear and professional, as strong written English skills are essential for this role.
How to prepare for a job interview at Wiley
✨Showcase Your Publishing Experience
Make sure to highlight your extensive experience in publishing during the interview. Discuss specific projects you've worked on, particularly those that involved operational changes or workflow management, as this will demonstrate your suitability for the Journal Operations Manager role.
✨Demonstrate Your Problem-Solving Skills
Prepare examples of how you've approached challenges in previous roles with an optimization mindset. Be ready to discuss creative solutions you've implemented and how they positively impacted your team's efficiency or project outcomes.
✨Communicate Effectively
Since strong written and verbal communication skills are essential for this role, practice articulating your thoughts clearly and confidently. Use authoritative language when discussing your experiences and be prepared to influence the conversation with your insights.
✨Emphasise Team Collaboration
Wiley values team players, so be sure to share examples of how you've successfully collaborated with colleagues in the past. Highlight your ability to form strong relationships and adapt to new systems, as this will show that you can thrive in a team-oriented environment.
