At a Glance
- Tasks: Lead instrument stewardship and operational delivery for clinical assessments.
- Company: Join Wiley, a leader in clinical research and publishing.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Dynamic role with potential for career advancement in a supportive environment.
- Why this job: Make a real impact in clinical research while collaborating with diverse teams.
- Qualifications: Bachelor's degree and 3+ years in rights administration or product delivery.
The predicted salary is between 44800 - 64133 £ per year.
We are looking for a COA Product and Delivery Manager to lead instrument stewardship, onboarding, and operational delivery across Wiley's Clinical Outcome Assessment (COA) portfolio. The role ensures every instrument is supported with the rigor it deserves, reaches the researchers and trial sponsors who need it, and honours the rights and intentions of the original authors and societies. The role works closely with our strategic delivery partner on translation, electronic migration, and certificate management, with our Scientific Affairs team on instrument lifecycle and integrity, with Legal on rights questions, and with the product team on platform requirements. It reports to the Senior Director, Clinical Outcome Assessments.
Job Responsibilities
- Maintain a clear and accurate picture of rights status across the COA portfolio, working with partners and Legal to resolve any ambiguity in collaboration with the original authors or societies.
- Identify instruments where there is genuine clinical demand and work with Scientific Affairs and partners to support broader adoption in line with the original authors' intentions.
- Coordinate instrument onboarding with our strategic delivery partner and manage post‑sale workflows including translation delivery, certificate management, and librarian coordination, ensuring quality at every step.
- Work alongside Scientific Affairs and partners on instrument lifecycle questions, including translations, electronic versions, and updates, always with the aim of preserving the scientific integrity of the original instrument.
- Provide a clear feedback channel for partners and authors on how their instruments are being used, where they are gaining adoption, and any questions or concerns raised by users.
- Provide intellectual property and operational input into platform product development, ensuring partner expectations and instrument integrity are reflected in build decisions.
Required Qualifications
- Bachelor's degree or equivalent professional experience.
- 3+ years in intellectual property stewardship, rights administration, product delivery, or operational coordination, ideally in publishing, life sciences, or clinical research.
- Direct experience working with copyright and licensed scientific content, with a clear understanding of authors' and rights‑holders' interests.
- Demonstrated ability to manage complex multi‑party coordination across internal and external teams.
- Strong attention to detail and organizational skills.
- Ability to manage multiple parallel workflows across instrument onboarding, delivery, and partner engagement.
- Collaborative approach to working with delivery partners, legal, scientific, product, and commercial teams.
Preferred Qualifications
- Degree in life sciences, information science, or a publishing-related field.
- Experience in medical or scientific publishing.
- Familiarity with clinical trial processes or pharmaceutical industry workflows.
- Experience with translation management or multilingual content delivery, particularly where translation quality affects scientific validity.
- Working knowledge of Clinical Outcome Assessment (COA) instruments and the role of medical societies and clinical authors in their development.
- Experience with content management systems, rights management platforms, or digital asset management tools.
- Additional languages are an advantage given the multilingual nature of COA delivery.
Salary Range £44,800 to £64,133
Location London (Fitzroy Square), GBR
COA Product and Delivery Manager employer: Wiley
Wiley is an exceptional employer, offering a collaborative work culture that values intellectual property stewardship and operational excellence within the dynamic field of clinical research. Located in the vibrant Fitzroy Square area of London, employees benefit from a supportive environment that fosters professional growth through diverse projects and partnerships, ensuring that every team member can contribute meaningfully to advancing scientific integrity and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land COA Product and Delivery Manager
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We think you need these skills to ace COA Product and Delivery Manager
Some tips for your application 🫡
Showcase Your Relevant Experience:When applying for a role in the pharmaceutical industry, it's crucial to highlight any relevant experience you have. Whether that's internships, lab work, or even related coursework, make sure to weave this into your CV and cover letter. We want to see how your background aligns with the role you're applying for at Wiley!
Emphasise Your Understanding of Regulations:The pharmaceutical industry is heavily regulated, so it's important to indicate your familiarity with industry standards and regulations. In your cover letter, mention any training or certifications you've received that are relevant, or discuss projects where you’ve navigated compliance. This will show Wiley that you're not just a fit for the job but also a safety-conscious candidate!
Tailor Your CV to Be Result-Driven:Craft your CV to highlight quantifiable achievements, especially if you have previous roles in pharmaceuticals or related fields. Use metrics to demonstrate your impact, such as improved processing times or successful project completions while working on trials. This analytical approach will resonate well with hiring managers at Wiley!
Convey Your Passion for the Industry:In your cover letter, express why you are passionate about working in the pharmaceutical sector. Whether it’s your desire to contribute to groundbreaking drug research or improve patient outcomes, let it shine through! At Wiley, we value candidates who are truly enthusiastic about their work—you might just stand out from the crowd.
How to prepare for a job interview at Wiley
✨Understand the Science
Make sure you brush up on key pharmaceutical concepts and recent developments in the industry. You might get asked some technical questions during the interview at Wiley that show your grasp of drug development processes or regulatory requirements, so be ready to discuss them clearly.
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If you have any hands-on experience or internships in a laboratory setting, be sure to highlight these in your responses. Think about the projects you worked on, the methodologies you used, and the impact you made. It's all about telling a story that connects your background to the role you're applying for.
✨Know Their Products
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In a full-time pharmaceutical role, understanding the regulatory landscape is crucial. Prepare for situational questions that may test your problem-solving skills concerning compliance and safety standards. You could be asked how you'd handle a hypothetical issue regarding a drug’s market release, so think through your approach.
