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- Tasks: Lead a dynamic team and support sales operations across multiple regions.
- Company: Join Wiley, a trusted leader in research and learning.
- Benefits: Competitive salary, hybrid work model, and opportunities for personal growth.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: 3-5 years in Sales Administration with leadership experience preferred.
- Other info: Be part of a company that empowers knowledge seekers to tackle global challenges.
The predicted salary is between 26300 - 35900 £ per year.
Location: Bognor Regis, England, United Kingdom
Base Pay Range: 26,300 GBP to 35,900 GBP
Lead a dynamic team of Sales Coordinators within our Global Sales Admin department, supporting Health, Science, Marketing and Licensing Solutions and Sales Admin operations across multiple regions. This hybrid leadership role combines hands‑on team management with continued operational involvement, offering the opportunity to drive both team development and revenue impact while maintaining direct connection to our sales support operations.
As the team leader, you will:
- Coordinate team workload distribution, monitor service quality, and ensure effective support to Account Managers and Sales Representatives.
- Handle team scheduling, performance discussions, and basic HR coordination.
- Report to the head of the Global Sales Admin organization and facilitate communication between team members and sales admin management.
- Maintain operational standards and process consistency across multi‑regional activities.
- Support team development through training coordination and knowledge sharing.
The role requires the ability to balance individual coordinator responsibilities with team leadership duties to ensure seamless operations and customer service delivery.
Qualifications:
- A minimum of 3 to 5 years of experience in Sales Administration and Support in a B2B environment.
- Leadership experience or strong interest in people development.
- Strong background in sales operations, order processing, or customer support.
- Experience with SFDC (Salesforce) and sales administration processes.
- Ability to work in a complex tech stack environment using multiple systems.
- Excellent communication skills and ability to work across multi‑regional teams.
- Strong organizational skills with attention to detail and process improvement mindset.
- Flexibility to balance leadership responsibilities with hands‑on operational duties.
Responsibilities:
- Lead and develop a team of 4 to 5 Sales Coordinators, conducting weekly 1:1s and monthly meetings with Sales Managers.
- Perform coordinator duties part‑time including order processing, invoicing, and client support to maintain operational continuity.
- Support department initiatives and process improvements to align Sales and Admin structure for maximum revenue impact.
- Monitor SFDC Queue, aging/on‑hold reports, contract compliance, and accounts receivable bypass for accurate reporting and risk mitigation.
- Coordinate team workload distribution and monitor service quality to ensure effective support to Account Managers and Sales Representatives.
- Facilitate communication between team members and sales admin management.
- Ensure compliance with Health & Safety policies, SOXA controls, and support annual audit processes.
About Wiley:
Wiley is a trusted leader in research and learning, our pioneering solutions and services are paving the way for knowledge seekers as they work to solve the world's most important challenges. We are advocates of advancement, empowering knowledge‑seekers to transform today's biggest obstacles into tomorrow's brightest opportunities.
Equal Opportunity:
Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact tasupport@wiley.com for assistance.
When applying, please attach your resume/CV to be considered.
Team Leader Sales Admin Audience Solutions, Corporate Markets in Bognor Regis employer: Wiley
Contact Detail:
Wiley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader Sales Admin Audience Solutions, Corporate Markets in Bognor Regis
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and don’t be shy about letting people know you’re on the hunt for a Team Leader role. You never know who might have the inside scoop on an opportunity.
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. Understand their values and how they align with your leadership style. This will help you showcase how you can lead a team of Sales Coordinators effectively.
✨Tip Number 3
Practice your communication skills! As a Team Leader, you’ll need to convey ideas clearly and motivate your team. Try mock interviews with friends or use online resources to refine your pitch.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Team Leader Sales Admin Audience Solutions, Corporate Markets in Bognor Regis
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Team Leader Sales Admin. Highlight your experience in sales administration and any leadership roles you've had. We want to see how your skills align with what we're looking for!
Showcase Your Leadership Skills: In your application, don’t just mention your past roles; share specific examples of how you’ve led teams or improved processes. We love seeing candidates who can demonstrate their ability to develop others and drive results.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point while showcasing your personality!
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and you’ll be able to attach your CV and any other documents we might need. Let’s get your application in!
How to prepare for a job interview at Wiley
✨Know Your Team Dynamics
Before the interview, take some time to understand the dynamics of a successful sales admin team. Research how effective communication and workload distribution can impact performance. Be ready to discuss your approach to leading a team of Sales Coordinators and how you would foster collaboration.
✨Showcase Your Leadership Style
Prepare to share specific examples of your leadership experience or interest in people development. Think about how you've previously conducted performance discussions or facilitated training. This will demonstrate your capability to lead while still being hands-on with operational duties.
✨Familiarise Yourself with SFDC
Since experience with Salesforce is crucial for this role, brush up on your knowledge of SFDC functionalities. Be prepared to discuss how you've used it in past roles, particularly in monitoring service quality and managing reports. This will show that you're ready to hit the ground running.
✨Emphasise Process Improvement Mindset
Think about instances where you've identified inefficiencies in sales operations and how you addressed them. Be ready to talk about your approach to maintaining operational standards and ensuring process consistency across teams. This will highlight your proactive attitude towards continuous improvement.
