Assistant Journal Operations Manager
Assistant Journal Operations Manager

Assistant Journal Operations Manager

Oxford Full-Time 24500 - 33567 £ / year (est.) No home office possible
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Wiley

At a Glance

  • Tasks: Assist in managing journal operations and support large projects with data tracking.
  • Company: Join Wiley, a leader in research and learning with over 200 years of experience.
  • Benefits: Competitive salary, flexible programs, meeting-free Fridays, and professional development opportunities.
  • Why this job: Make an impact in the publishing world while developing your skills in a dynamic environment.
  • Qualifications: Data literacy, proficiency in Excel, and strong communication skills are essential.
  • Other info: Wiley promotes internal mobility and values diverse perspectives for growth.

The predicted salary is between 24500 - 33567 £ per year.

Overview

Join to apply for the Assistant Journal Operations Manager role at Wiley.

Location: Oxford, GBR

This range is provided by Wiley. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Salary Range: 24,500 GBP to 33,567 GBP

About the role

The Publishing Operations team is responsible for the implementation of operational change and support across Wiley’s portfolio of journals. This team performs operational tasks at scale such as process and workflow change updates, editorial data management, operational change tracking, transition implementation and tracking and other supporting activities. Within the team, the Assistant Journal Operations Manager assists with the title and portfolio-level operational tasks for large projects and strategic implementations largely through maintaining a tracking and reporting pipeline. This person will work independently and should have a good understanding of the workflows and processes that are best practice in the Research Publishing business. The role is critical in the operational management of the Research business, requiring cross-functional coordination across regional and team boundaries. The Assistant Journal Operations Manager reports to a Senior Manager in Publishing Operations who makes decisions on projects and the team’s strategic direction.

Responsibilities

  • Collect and prepare data: provide standard monthly reporting on the Journal Operational Change Tracker (JOCT) tool as pulled from Salesforce.
  • Define and monitor KPIs: expand the monthly reporting template by exploring additional data points available in Salesforce (e.g., TATs) and track accordingly.
  • Explore automation: upskill on automated monitoring tools and dashboards to gather data in real time.
  • Develop and propose improvements: use data to uncover insights and translate into tangible recommendations for process enhancements.
  • Maintain data systems: enhance and maintain Power BI dashboard on operational metrics.
  • Support the rollout of programs across the Research business at scale to enhance journal portfolios and reduce time and costs.
  • Serve as liaison to teams within Research Publishing for central management of operational systems and workflows.

What we look for / Qualifications

  • Data literate with ability to adapt to new systems and platforms; Salesforce experience is a bonus.
  • High proficiency in MS Excel; experience with Power BI is a bonus.
  • Motivated to seek out new opportunities and think strategically to identify future needs or challenges.
  • Good organizational skills.
  • Excellent written and verbal communication skills.
  • Ability to work independently as well as collaboratively in a team; personable with strong relationship-building skills.

About Wiley

Wiley is a trusted leader in research and learning, with solutions and services that empower knowledge seekers to transform challenges into opportunities. With over 200 years of publishing experience, Wiley continues to evolve and support personal, educational, and professional success. Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or status in any protected class. Wiley provides reasonable accommodation to applicants and employees with disabilities. For accommodation requests, contact tasupport@wiley.com.

We promote continual learning and internal mobility, encouraging courageous teammates and opportunities for professional growth. We offer a learning-focused environment with flexible programs and benefits, including a meeting-free Friday to support heads-down work and professional development.

Additional information

Wiley is committed to fair, transparent pay and competitive compensation, along with a comprehensive benefits package. The base pay range is Wiley\’s good-faith estimate at the time of posting; final salary will be based on factors such as location, skills, and experience.

When applying, please attach your resume/CV to be considered.

Employment details

  • Seniority level: Associate
  • Employment type: Full-time
  • Job function: Management and Manufacturing
  • Industries: Book and Periodical Publishing

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Assistant Journal Operations Manager employer: Wiley

Wiley is an exceptional employer located in Oxford, offering a dynamic work culture that prioritises professional growth and continuous learning. With a commitment to fair compensation and a comprehensive benefits package, employees enjoy a supportive environment that fosters collaboration and innovation, including unique perks like meeting-free Fridays to enhance productivity. Join Wiley to be part of a respected leader in research and learning, where your contributions directly impact the future of knowledge dissemination.
Wiley

Contact Detail:

Wiley Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Journal Operations Manager

✨Tip Number 1

Get to know the company inside out! Research Wiley's values, recent projects, and their approach to publishing. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!

✨Tip Number 3

Prepare for the interview by practising common questions related to data management and operational processes. Think about how your skills align with the role and be ready to share specific examples from your experience.

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.

We think you need these skills to ace Assistant Journal Operations Manager

Data Literacy
Salesforce Experience
MS Excel Proficiency
Power BI Experience
Organisational Skills
Written Communication Skills
Verbal Communication Skills
Team Collaboration
Relationship-Building Skills
Process Improvement
KPI Monitoring
Automation Skills
Analytical Thinking
Strategic Thinking

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Assistant Journal Operations Manager role. Highlight relevant experience and skills that match the job description, especially around data management and operational processes.

Showcase Your Data Skills: Since this role involves a lot of data handling, be sure to showcase your proficiency in MS Excel and any experience with Power BI or Salesforce. Mention specific examples where you've used these tools effectively.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a great fit for the team. Keep it concise but impactful.

Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s straightforward and ensures your application goes directly to the right people. Don’t miss out!

How to prepare for a job interview at Wiley

✨Know Your Data

Since the role involves a lot of data management, brush up on your data literacy. Familiarise yourself with Salesforce and Power BI, as these tools are crucial for the job. Be ready to discuss how you've used data in past roles to drive improvements.

✨Showcase Your Organisational Skills

The Assistant Journal Operations Manager needs excellent organisational skills. Prepare examples of how you've successfully managed multiple tasks or projects simultaneously. Highlight any systems or processes you’ve implemented to keep things running smoothly.

✨Communicate Effectively

Strong written and verbal communication skills are essential. Practice articulating your thoughts clearly and concisely. You might even want to prepare a brief presentation on a relevant topic to demonstrate your communication prowess during the interview.

✨Be a Team Player

This role requires collaboration across various teams. Think of examples where you've worked effectively in a team setting. Emphasise your relationship-building skills and how you can contribute to a positive team dynamic at Wiley.

Assistant Journal Operations Manager
Wiley
Location: Oxford
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