At a Glance
- Tasks: Manage and grow Pharma and Veterinary accounts while driving revenue through strategic planning.
- Company: Join a leading company transforming knowledge into impactful discoveries in science and education.
- Benefits: Enjoy competitive pay, professional development, and a supportive work culture with flexible hours.
- Other info: Opportunities for growth and learning in a collaborative team atmosphere.
- Why this job: Make a real impact in the industry while developing your skills in a dynamic environment.
- Qualifications: Experience in account management or sales, with a focus on consultative approaches.
The predicted salary is between 38500 - 56567 £ per year.
We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what’s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what’s next to power infinite possibilities for our customers, colleagues and society at large.
About the Role:
6–10 Month Fixed Term Contract
The Account Manager is responsible for managing and retaining a portfolio of Pharma and Veterinary accounts, driving revenue growth through strong relationship management, strategic account planning, and a consultative sales approach. This role requires a deep understanding of customer needs, the ability to use data to inform decisions, and a proactive approach to identifying cross-selling opportunities across journal and non-journal products.
How Will You Make an Impact?
- Manage a portfolio of ~100–200 accounts, owning revenue targets and renewal performance
- Develop and execute strategic account plans, setting clear objectives and evolving strategies throughout the year
- Analyse customer usage data and performance trends to monitor account health and address risks proactively
- Lead renewals and renegotiations, ensuring compliance and managing associated documentation
- Identify and drive cross-selling opportunities aligned to institutional research needs
- Research customer organisations to understand priorities and tailor solutions accordingly
- Build and maintain strong relationships with key stakeholders across client organisations
- Deliver data-driven negotiations to achieve successful commercial outcomes
- Maintain accurate CRM records and provide regular forecasting updates
- Collaborate with cross-functional teams including Customer Success, Sales Operations, and Editorial
- Represent the business at relevant industry conferences and events
- Act as a key point of contact for agency partners, maintaining regular communication.
What We Are Looking For
- Proven experience managing strategic accounts and consistently hitting sales targets
- Experience in complex, consultative sales environments
- Strong ability to understand institutional research and teaching needs
- Demonstrated success in identifying and converting cross-selling opportunities
- Excellent written communication skills, particularly via email
- Ability to manage your own book of business independently
- Track record of exceeding revenue targets using a consultative sales approach
- Growth mindset with a strong focus on revenue generation
Required Qualifications
- Bachelor’s degree (or equivalent experience)
- Relevant experience in account management or sales
Nice to Have
- Experience using Salesforce or similar CRM systems
- Familiarity with sales methodologies
- Strong and professional LinkedIn presence
We power infinite possibilities. For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing—creating impact that reaches everywhere.
We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives. Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything.
Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact tasupport@wiley.com for assistance.
We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programming we facilitate a wide range of opportunities to foster community, learn, and grow.
We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies.
When applying, please attach your resume/CV to be considered.
Salary Range: 38,500 GBP to 56,567 GBP
Account Manager (Pharma) in Oxford employer: Wiley Publishing
Wiley is an exceptional employer that fosters a culture of innovation and collaboration, empowering employees to make a meaningful impact in the fields of science and education. With a commitment to professional development, flexible work arrangements, and a supportive environment, employees can thrive while managing strategic accounts in a dynamic hybrid setting across locations like Oxford, London, and Bognor Regis. The company prioritises employee well-being and offers competitive compensation alongside a comprehensive benefits package, making it an attractive choice for those seeking rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager (Pharma) in Oxford
✨Get Familiar with Temporary Roles in Pharma
Temporary positions in the pharmaceutical industry often arise during specific periods, like product launches or seasonal hiring sprints. Keep an eye on timelines and be proactive in reaching out to companies, especially around these busy times!
✨Join Pharma Networking Events
Participate in local and virtual pharmaceutical networking events or job fairs. This is a fantastic way to get in front of hiring managers and learn more about temporary opportunities directly from those in the know.
✨Leverage Your University Career Services
If you’re a student or recent grad, tap into your university’s career services which often have specific connections to pharma companies looking to fill temporary roles. They might even have exclusive internship programmes that lead to temp jobs!
✨Be Visible Online and Offline
Utilise platforms like LinkedIn to share your interests in temporary roles and connect with industry professionals. Plus, consider writing about relevant pharmaceutical topics to showcase your knowledge and enthusiasm—this can help you stand out to hiring companies like Wiley Publishing.
We think you need these skills to ace Account Manager (Pharma) in Oxford
Some tips for your application 🫡
Highlight Your Relevant Experience:In the pharmaceutical industry, it's crucial to showcase any relevant experience you have, whether it's internships, lab work, or coursework. Let’s emphasise your familiarity with drug development processes and any hands-on experience you've had with lab equipment or clinical trials in your CV.
Mention Certifications and Training:If you’ve got any certifications relevant to pharmaceuticals, like Good Clinical Practice (GCP) or a certification in pharmacovigilance, make sure to include them. These show your commitment to the field and can make a positive impact on your application for a temporary role at Wiley Publishing.
Show Your Flexibility and Availability:Temporary positions often require immediate availability and flexibility in working hours. In your cover letter, make it clear when you can start and your ability to adapt to changing schedules, as this is key to a successful application.
Express Your Learning Goals:Since this is a temporary role, we suggest discussing what you hope to learn or gain from the experience at Wiley Publishing. This not only shows your eagerness but also helps employers see you as someone who’s ready to make the most out of the opportunity.
How to prepare for a job interview at Wiley Publishing
✨Know Your Regulations
In the pharmaceutical industry, it’s crucial to understand key regulations like GMP (Good Manufacturing Practices) or GCP (Good Clinical Practices). Brush up on these standards and be ready to discuss how they influence your work approach during your interview with Wiley Publishing.
✨Emphasise Adaptability
Since this is a temporary role, show that you're ready to hit the ground running. Share examples from your past experiences that demonstrate your ability to adapt quickly to new environments or changes, especially in a fast-paced setting like pharmaceuticals.
✨Highlight Relevant Skills and Tools
Whether it’s laboratory techniques or software like LabWare or SAS, make sure you can confidently talk about your technical skills. If you have experience with any specific tools used in previous roles, relate that directly to how it can help Wiley Publishing achieve its goals.
✨Prepare for Technical Questions
Be ready for technical questions related to drug development processes or quality assurance. We should expect scenarios where you might have to troubleshoot a problem or suggest improvements on a project—this shows your problem-solving capability in a temporary role.
