At a Glance
- Tasks: Manage and grow Pharma and Veterinary accounts while driving revenue through strategic planning.
- Company: Join a leading company transforming knowledge into impactful discoveries.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Dynamic workplace promoting learning, community, and well-being.
- Why this job: Make a real impact in science and education while developing your career.
- Qualifications: Experience in account management or sales with a consultative approach.
The predicted salary is between 38500 - 56567 £ per year.
We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what’s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what’s next to power infinite possibilities for our customers, colleagues and society at large.
About the Role:
6–10 Month Fixed Term Contract
The Account Manager is responsible for managing and retaining a portfolio of Pharma and Veterinary accounts, driving revenue growth through strong relationship management, strategic account planning, and a consultative sales approach. This role requires a deep understanding of customer needs, the ability to use data to inform decisions, and a proactive approach to identifying cross-selling opportunities across journal and non-journal products.
How Will You Make an Impact?
- Manage a portfolio of ~100–200 accounts, owning revenue targets and renewal performance
- Develop and execute strategic account plans, setting clear objectives and evolving strategies throughout the year
- Analyse customer usage data and performance trends to monitor account health and address risks proactively
- Lead renewals and renegotiations, ensuring compliance and managing associated documentation
- Identify and drive cross-selling opportunities aligned to institutional research needs
- Research customer organisations to understand priorities and tailor solutions accordingly
- Build and maintain strong relationships with key stakeholders across client organisations
- Deliver data-driven negotiations to achieve successful commercial outcomes
- Maintain accurate CRM records and provide regular forecasting updates
- Collaborate with cross-functional teams including Customer Success, Sales Operations, and Editorial
- Represent the business at relevant industry conferences and events
- Act as a key point of contact for agency partners, maintaining regular communication.
What We Are Looking For
- Proven experience managing strategic accounts and consistently hitting sales targets
- Experience in complex, consultative sales environments
- Strong ability to understand institutional research and teaching needs
- Demonstrated success in identifying and converting cross-selling opportunities
- Excellent written communication skills, particularly via email
- Ability to manage your own book of business independently
- Track record of exceeding revenue targets using a consultative sales approach
- Growth mindset with a strong focus on revenue generation
Required Qualifications
- Bachelor’s degree (or equivalent experience)
- Relevant experience in account management or sales
Nice to Have
- Experience using Salesforce or similar CRM systems
- Familiarity with sales methodologies
- Strong and professional LinkedIn presence
We power infinite possibilities. For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing—creating impact that reaches everywhere.
We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives. Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything.
Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact tasupport@wiley.com for assistance.
We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programming we facilitate a wide range of opportunities to foster community, learn, and grow.
We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies.
When applying, please attach your resume/CV to be considered.
Salary Range: 38,500 GBP to 56,567 GBP
Account Manager in Oxford employer: Wiley Publishing
Wiley is an exceptional employer that fosters a culture of innovation and collaboration, where your contributions directly impact the future of science and education. With a commitment to employee growth, we offer robust professional development opportunities, meeting-free Friday afternoons for focused work, and a comprehensive benefits package that prioritises well-being. Our diverse and inclusive environment encourages bold ideas and empowers you to drive meaningful change across a portfolio of strategic accounts in vibrant locations like Oxford, London, and Bognor Regis.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Oxford
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in the Pharma and Veterinary sectors. This will help you tailor your responses and show that you’re genuinely interested in making an impact.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Account Manager. Highlight your consultative sales approach and any success stories that demonstrate your ability to drive revenue growth.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and contributing to our mission of transforming knowledge into impact.
We think you need these skills to ace Account Manager in Oxford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Account Manager role. Highlight your experience in managing strategic accounts and achieving sales targets, as this is what we’re really looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about account management and how your background makes you a perfect fit for our team. Don’t forget to mention any relevant experience with consultative sales.
Showcase Your Communication Skills:Since excellent written communication is key for this role, make sure your application is clear, concise, and free of errors. We want to see your ability to communicate effectively right from the start!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at Wiley Publishing
✨Know Your Accounts
Before the interview, dive deep into understanding the types of accounts you'll be managing. Research the Pharma and Veterinary sectors, and be ready to discuss how you can tailor solutions to meet their specific needs. This shows your proactive approach and genuine interest in the role.
✨Data-Driven Decisions
Since the role involves analysing customer usage data, come prepared with examples of how you've used data to inform your decisions in past roles. Highlight any specific metrics or trends you've identified that led to successful outcomes. This will demonstrate your analytical skills and strategic mindset.
✨Showcase Your Relationship Management Skills
Be ready to share stories about how you've built and maintained strong relationships with key stakeholders. Use the STAR method (Situation, Task, Action, Result) to structure your answers, focusing on how your relationship management has driven revenue growth or improved account health.
✨Prepare for Negotiations
Since you'll be leading renewals and renegotiations, think of a few negotiation scenarios you've encountered in the past. Be prepared to discuss your approach and the outcomes. This will highlight your consultative sales approach and ability to achieve successful commercial outcomes.
