At a Glance
- Tasks: Lead instrument stewardship and operational delivery for clinical assessments.
- Company: Join a pioneering company transforming knowledge into impactful discoveries.
- Benefits: Enjoy competitive pay, flexible work options, and professional growth opportunities.
- Other info: Dynamic workplace promoting continuous learning and career advancement.
- Why this job: Make a real difference in science and learning while collaborating with diverse teams.
- Qualifications: 3+ years in rights administration or product delivery; strong organisational skills required.
The predicted salary is between 44800 - 64133 € per year.
We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what’s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what’s next to power infinite possibilities for our customers, colleagues and society at large.
About the Role:
We are looking for a COA Product and Delivery Manager to lead instrument stewardship, onboarding, and operational delivery across Wiley's Clinical Outcome Assessment (COA) portfolio. The role exists to make sure that every instrument we work with is supported with the rigor it deserves, that it reaches the researchers and trial sponsors who need it, and that the rights and intentions of the original authors and societies are honored throughout. The role works closely with our strategic delivery partner on translation, electronic migration, and certificate management, with our Scientific Affairs team on instrument lifecycle and integrity, with Legal on rights questions, and with the product team on platform requirements. It reports to the Senior Director, Clinical Outcome Assessments.
Job Responsibilities
- Maintain a clear and accurate picture of rights status across the COA portfolio, working with partners and Legal to resolve any ambiguity in collaboration with the original authors or societies.
- Identify instruments where there is genuine clinical demand and work with Scientific Affairs and partners to support broader adoption in line with the original authors' intentions.
- Coordinate instrument onboarding with our strategic delivery partner and manage post-sale workflows including translation delivery, certificate management, and librarian coordination, ensuring quality at every step.
- Work alongside Scientific Affairs and partners on instrument lifecycle questions, including translations, electronic versions, and updates, always with the aim of preserving the scientific integrity of the original instrument.
- Provide a clear feedback channel for partners and authors on how their instruments are being used, where they are gaining adoption, and any questions or concerns raised by users.
- Provide intellectual property and operational input into platform product development, ensuring partner expectations and instrument integrity are reflected in build decisions.
Required Qualifications
- Bachelor's degree or equivalent professional experience.
- 3+ years in intellectual property stewardship, rights administration, product delivery, or operational coordination, ideally in publishing, life sciences, or clinical research.
- Direct experience working with copyright and licensed scientific content, with a clear understanding of authors' and rights-holders' interests.
- Demonstrated ability to manage complex multi-party coordination across internal and external teams.
- Strong attention to detail and organizational skills.
- Ability to manage multiple parallel workflows across instrument onboarding, delivery, and partner engagement.
- Collaborative approach to working with delivery partners, legal, scientific, product, and commercial teams.
Preferred Qualifications
- Degree in life sciences, information science, or publishing-related field.
- Experience in medical or scientific publishing.
- Familiarity with clinical trial processes or pharmaceutical industry workflows.
- Experience with translation management or multilingual content delivery, particularly where translation quality affects scientific validity.
- Working knowledge of Clinical Outcome Assessment (COA) instruments and the role of medical societies and clinical authors in their development.
- Experience with content management systems, rights management platforms, or digital asset management tools.
- Additional languages an advantage given the multilingual nature of COA delivery.
Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact for assistance.
We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programming we facilitate a wide range of opportunities to foster community, learn, and grow.
We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package.
When applying, please attach your resume/CV to be considered.
Salary Range: 44,800 GBP to 64,133 GBP
COA Product and Delivery Manager in London employer: Wiley Publishing
Wiley is an exceptional employer that champions bold ideas and diverse perspectives, fostering a culture where your curiosity drives progress and your contributions shape innovation. With a commitment to employee growth, we offer robust professional development opportunities, meeting-free Friday afternoons for focused work, and a comprehensive benefits package, all within a collaborative environment that values the health and well-being of our team. Join us in London or remotely, and be part of a mission that transforms knowledge into impactful discoveries in science and education.
StudySmarter Expert Advice🤫
We think this is how you could land COA Product and Delivery Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in the COA space. This will help you tailor your answers and show that you're genuinely interested.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. Get comfortable with common questions and articulate how your experience aligns with the role of COA Product and Delivery Manager.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can leave a lasting impression and keep you top of mind. Plus, it shows your enthusiasm for the position.
We think you need these skills to ace COA Product and Delivery Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the COA Product and Delivery Manager role. Highlight relevant experience in intellectual property stewardship and operational coordination, as these are key for us.
Showcase Your Skills:Don’t forget to showcase your attention to detail and organisational skills. We love candidates who can manage multiple workflows effectively, so give us examples of how you've done this in the past.
Be Clear and Concise:When writing your cover letter, be clear and concise about why you’re a great fit for the role. We appreciate straightforward communication that gets to the point while still showing your enthusiasm.
Apply Through Our Website:Remember to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Wiley Publishing
✨Know Your COA Inside Out
Make sure you understand the Clinical Outcome Assessment (COA) instruments thoroughly. Familiarise yourself with their lifecycle, rights management, and how they impact clinical research. This knowledge will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Showcase Your Coordination Skills
Prepare examples of how you've successfully managed complex projects or multi-party coordination in the past. Highlight your ability to work collaboratively with various teams, such as legal, scientific, and product teams, to ensure smooth operations and delivery.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills, especially regarding rights administration and instrument integrity. Think of scenarios where you had to resolve conflicts or make decisions that impacted multiple stakeholders, and be ready to discuss them.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to COA delivery and how they maintain the integrity of instruments. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.
