Change Manager

We are seeking a Change Manager who will play a critical role in our organization's technology transformation initiative, leading and implementing change management strategies that focus on people through maximizing adoption, minimizing resistance, and delivering measurable business value. You will be part of the Delivery & Change Excellence team, a collaborative group of change professionals who leverage diverse skillsets to tackle Wiley’s most complex challenges and deliver exceptional results. We unite six specialized disciplines: Change Management, Learning Services, Operational Excellence, Portfolio Management Office, Program & Project Management, and Enterprise Business Performance. You will report to the Director of Change Management and be part of a team of five Change Management specialists.

Job Responsibilities:

• Develop integrated change management strategies that align with program objectives, ensuring smooth transitions and sustainable adoption of new processes, systems, and technologies.

Required Qualifications:

• Proven experience in change management, with demonstrable success leading complex change initiatives across diverse organizational environments.
• Advanced certification in change management methodologies (e.g., Prosci Certified Change Practitioner, APMG Change Management, or equivalent).
• Experience managing change during periods of organizational transformation and uncertainty, with proven ability to maintain momentum and engagement.
• Proven ability to influence stakeholders at all levels, including senior leadership, with strong executive presence and credibility.
• Strong understanding of change management principles, methodologies, and tools, including proficiency with modern technologies such as AI-powered analytics platforms and collaboration tools.
• Experience developing and implementing comprehensive change management strategies and plans across multiple workstreams and geographies.
• Advanced communication and facilitation skills with the ability to translate complex concepts for diverse audiences and lead both virtual and in-person engagements.
• Proficiency in data analysis and visualization tools to measure change effectiveness and present insights to stakeholders.

Preferred Qualifications:

• 5-7 years of experience in change management.
• Experience in the publishing or research technology industries, with understanding of academic and professional markets.
• Knowledge of project management methodologies and how they integrate with change management practices.
• Experience with global/matrix organizations and managing change across different cultures and time zones.
• Familiarity with AI tools for productivity enhancement, such as Microsoft Copilot, and experience using AI for content creation, data analysis, or process improvement.
• Knowledge of agile methodologies and experience applying iterative approaches to change management.

Wiley is a trusted leader in research and learning, our pioneering solutions and services are paving the way for knowledge seekers as they work to solve the world's most important challenges. We are advocates of advancement, empowering knowledge-seekers to transform today's biggest obstacles into tomorrow's brightest opportunities. With over 200 years of experience in publishing, we continue to evolve knowledge seekers' steps into strides, illuminating their path forward to personal, educational, and professional success at every stage. Around the globe, we break down barriers for innovators, empowering them to advance discoveries in their fields, adapt their workforces, and shape minds.

Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact tasupport@wiley.com for assistance.

We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programming we facilitate a wide range of opportunities to foster community, learn, and grow.

We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies.

When applying, please attach your resume/CV to be considered.