At a Glance
- Tasks: Manage and grow Pharma and Veterinary accounts while driving revenue through strategic planning.
- Company: Join a leading company transforming knowledge into impactful discoveries.
- Benefits: Competitive salary, professional development, and meeting-free Friday afternoons.
- Other info: Dynamic workplace promoting learning, growth, and community engagement.
- Why this job: Make a real impact in science and education while developing your career.
- Qualifications: Experience in account management or sales with a consultative approach.
The predicted salary is between 38500 - 56567 £ per year.
We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what’s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what’s next to power infinite possibilities for our customers, colleagues and society at large.
About the Role:
6–10 Month Fixed Term Contract
The Account Manager is responsible for managing and retaining a portfolio of Pharma and Veterinary accounts, driving revenue growth through strong relationship management, strategic account planning, and a consultative sales approach. This role requires a deep understanding of customer needs, the ability to use data to inform decisions, and a proactive approach to identifying cross-selling opportunities across journal and non-journal products.
How Will You Make an Impact?
- Manage a portfolio of ~100–200 accounts, owning revenue targets and renewal performance
- Develop and execute strategic account plans, setting clear objectives and evolving strategies throughout the year
- Analyse customer usage data and performance trends to monitor account health and address risks proactively
- Lead renewals and renegotiations, ensuring compliance and managing associated documentation
- Identify and drive cross-selling opportunities aligned to institutional research needs
- Research customer organisations to understand priorities and tailor solutions accordingly
- Build and maintain strong relationships with key stakeholders across client organisations
- Deliver data-driven negotiations to achieve successful commercial outcomes
- Maintain accurate CRM records and provide regular forecasting updates
- Collaborate with cross-functional teams including Customer Success, Sales Operations, and Editorial
- Represent the business at relevant industry conferences and events
- Act as a key point of contact for agency partners, maintaining regular communication.
What We Are Looking For
- Proven experience managing strategic accounts and consistently hitting sales targets
- Experience in complex, consultative sales environments
- Strong ability to understand institutional research and teaching needs
- Demonstrated success in identifying and converting cross-selling opportunities
- Excellent written communication skills, particularly via email
- Ability to manage your own book of business independently
- Track record of exceeding revenue targets using a consultative sales approach
- Growth mindset with a strong focus on revenue generation
Required Qualifications
- Bachelor’s degree (or equivalent experience)
- Relevant experience in account management or sales
Nice to Have
- Experience using Salesforce or similar CRM systems
- Familiarity with sales methodologies
- Strong and professional LinkedIn presence
We power infinite possibilities. For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing—creating impact that reaches everywhere. We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives. Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything.
Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact tasupport@wiley.com for assistance.
We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programming we facilitate a wide range of opportunities to foster community, learn, and grow.
We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies.
When applying, please attach your resume/CV to be considered.
Salary Range: 38,500 GBP to 56,567 GBP
Account Manager in Oxford employer: Wiley Global Technology
Wiley is an exceptional employer that champions bold ideas and diverse perspectives, fostering a culture where your curiosity drives progress and your contributions shape innovation. With a strong commitment to employee growth, we offer robust professional development opportunities, meeting-free Friday afternoons for focused work, and a comprehensive benefits package that supports your well-being. Join us in a dynamic environment where your talent matters and your work can create meaningful impact in the fields of science and education.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Oxford
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Account Manager role.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your past successes in account management. When you get the chance to chat with potential employers, share specific examples of how you've driven revenue growth and built strong relationships.
✨Tip Number 3
Be proactive! Research the companies you're interested in and tailor your approach. Understand their needs and challenges, and come up with ideas on how you can help them succeed. This shows initiative and that you’re genuinely interested in making an impact.
✨Tip Number 4
Apply through our website! We love seeing candidates who are enthusiastic about joining us. Make sure to follow up after applying, showing your eagerness and commitment to the role. A little persistence can go a long way!
We think you need these skills to ace Account Manager in Oxford
Some tips for your application 🫡
Show Your Curiosity:We want to see your curiosity shine through in your application! Make sure to highlight how your inquisitive nature has driven your past successes, especially in account management or sales.
Tailor Your Approach:Just like we tailor our solutions for our customers, tailor your application to reflect how your skills and experiences align with the role. Use specific examples that demonstrate your ability to manage accounts and drive revenue growth.
Be Data-Driven:Since this role involves analysing customer data, don’t shy away from showcasing your analytical skills. Mention any experience you have with data-driven decision-making and how it has positively impacted your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t forget to attach your CV!
How to prepare for a job interview at Wiley Global Technology
✨Know Your Accounts
Before the interview, dive deep into the accounts you'll be managing. Research their history, current challenges, and potential opportunities. This will not only show your proactive approach but also help you tailor your responses to demonstrate how you can add value.
✨Showcase Your Consultative Sales Skills
Prepare examples that highlight your experience in consultative sales environments. Be ready to discuss specific instances where you've identified customer needs and successfully tailored solutions. This will illustrate your ability to drive revenue growth through strong relationship management.
✨Data-Driven Decision Making
Familiarise yourself with data analysis techniques relevant to account management. Be prepared to discuss how you've used data to inform decisions in past roles. This will resonate well, as the role requires a strong understanding of customer usage data and performance trends.
✨Engage with Cross-Functional Teams
Think about your experiences collaborating with different teams, such as Customer Success or Sales Operations. Prepare to share how these collaborations have led to successful outcomes. This will demonstrate your ability to work effectively within a team-oriented environment.
