At a Glance
- Tasks: Lead a team to create unforgettable dining experiences for our guests.
- Company: Wildwood, a vibrant restaurant chain with a focus on great food and service.
- Benefits: Flexible working hours, career progression, and a supportive team environment.
- Other info: Diverse and inclusive workplace with opportunities for growth.
- Why this job: Join a fun, dynamic team and kickstart your career in hospitality.
- Qualifications: Experience in hospitality and a passion for excellent service.
The predicted salary is between 11.7 - 14.3 £ per hour.
We are looking for a Head Team Member for our beautiful restaurant. With indoor and outdoor dining and an impressive bar area, it makes the perfect location for lunch or dinner. As Head Server for Wildwood, you’ll pride yourself on having excellent product knowledge in both food and wine and going above and beyond to create memorable guest experiences. You will work as part of a team to serve our Guests and create exceptional experiences.
We will always do our best to offer a fair and balanced work schedule that fits in with the other important things in life.
WHAT YOU'LL BE DOING
- You’re the face of our guests’ experience, making sure that from the moment they arrive to when they leave, they’re having a memorable experience.
- Confidently deliver the key restaurant processes and standards, including our service steps, and demonstrate these consistently.
- Have an eye for detail and very high standards when it comes to our service, hygiene, safety, and cleanliness standards.
- You’re confident in running a section, opening and closing shifts, and supervising, training, and motivating the junior members of the team.
WE BELIEVE IN KEEPING IT SIMPLE
Focusing on great food, exceptional service and spectacular sites and it seems to be working as we have now grown to 30 restaurants.
IN OUR EYES, WE’RE THE PERFECT SIZE
Big enough to offer growth and career development and small enough to offer the support and attention you need to be successful.
WE AREN’T CORPORATE OR STUFFY
We keep it real with a present and hands-on leadership team offering support every step of the way.
YOU CAN HAVE A GREAT CAREER WITH WILDWOOD
With clear progression plans for everyone, a fully supported senior management and a very active People Team. Whether you just want a job to support studies, an extra income or start your career in hospitality… we want to get you where you want to be.
A CAREER IN HOSPITALITY
Is rewarding, interesting, ever-changing and fun. We know that the hours can be long, and this doesn’t suit everyone’s lifestyle, so we are more than happy to discuss flexible working. And we don’t just talk about being an equal opportunity employer; we work hard to make sure everyone feels welcomed, that they belong, and they have everything they need to have a successful time at Wildwood. We encourage applications from all backgrounds, communities, and industries, and are committed to having a team that is made up of diverse skills, experiences and abilities.
Head Team Member in Portsmouth employer: Wildwood
At Wildwood, we pride ourselves on being more than just a restaurant; we’re a vibrant community where every Team Member plays a crucial role in creating unforgettable experiences for our guests. With competitive pay, flexible shifts, and a commitment to personal growth through regular training and progression opportunities, we foster a work culture that celebrates individuality and collaboration. Join us in a dynamic environment where your personality shines, and together, we can make every visit special.
StudySmarter Expert Advice🤫
We think this is how you could land Head Team Member in Portsmouth
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Wildwood. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Wildwood
Don't be shy about reaching out to Wildwood directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head Team Member in Portsmouth
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Wildwood and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Wildwood
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
