Duty Manager (Dores Inn) - WildLand Loch Ness in Inverness
Duty Manager (Dores Inn) - WildLand Loch Ness

Duty Manager (Dores Inn) - WildLand Loch Ness in Inverness

Inverness Full-Time 30000 - 40000 £ / year (est.) No home office possible
Wildland Limited

At a Glance

  • Tasks: Lead hospitality operations and create memorable guest experiences at The Dores Inn.
  • Company: Join WildLand, a dynamic team dedicated to exceptional service in beautiful Loch Ness.
  • Benefits: Enjoy competitive pay, private medical insurance, gym membership, and more.
  • Why this job: Make a real impact in a fast-paced environment while working with a passionate team.
  • Qualifications: Experience in hospitality and a strong beverage background are essential.
  • Other info: Flexible role across multiple venues with opportunities for growth and development.

The predicted salary is between 30000 - 40000 £ per year.

One Wild Team

The Role

As Bar Manager, you will lead the hospitality operations to deliver warm, memorable and consistently excellent guest experiences at The Dores Inn. You’ll set the tone on the floor, coordinate the team, and ensure the highest quality of operational standards, safety and service are upheld throughout service. You will also provide Duty Manager cover across our other Loch Ness venues when required, ensuring a seamless experience and consistent standards across the region. This role suits a hands‑on, people‑first leader who thrives in a fast‑paced, guest‑focused environment.

Key Responsibilities

  • Be a role model of WildLand Leadership and Teamwork.
  • Lead the delivery of a warm, welcoming and consistently high‑quality guest experience.
  • Actively participate in maintaining a productive, supportive way of working.
  • Align you and your Team with our People Ethos and Health & Safety requirements.
  • Partner with Housekeeping and Chef Team to enhance the overall guest experience.
  • Identify opportunities to continuously improve the Guest Experience.
  • Participate in the WildLand management systems and processes which support a sustainable business.

Who you are

You are a confident hospitality professional with a strong beverage background, bringing both expertise and enthusiasm to every guest interaction. Your calm, personable manner helps you set a high standard on busy shifts, ensuring guests feel genuinely welcomed and well cared for. With a naturally organised and solutions‑focused approach, you navigate challenges with professionalism and keep service running smoothly. You enjoy taking responsibility, supporting your colleagues, and contributing to a positive, collaborative atmosphere. Adaptable and approachable, you are able to step into Duty Manager responsibilities at The Dores Inn or any of our Loch Ness venues, consistently delivering excellent service and strong teamwork wherever you’re needed.

Our Offer

This position is an exciting opportunity to join a dynamic and results driven team within a growing company. Alongside competitive pay and pension, we offer a range of benefits including:

  • Private Medical Insurance
  • Health Cash Plan
  • Life Assurance
  • Income Protection Insurance
  • Critical Illness Insurance
  • Cycle to Work Scheme
  • Highlife Gym Membership (after qualifying period)
  • Online Clothing Discount

Becoming part of WildLand is an opportunity to make an active and meaningful contribution to a beautiful part of Scotland. Come and make a difference with us.

Hours: 45 hours per week; permanent; full time

Location: Working across multiple Wildland sites in our Loch Ness Region

The closing date for applications is Friday 3rd April. We may close applications earlier than this date if required.

Duty Manager (Dores Inn) - WildLand Loch Ness in Inverness employer: Wildland Limited

WildLand Loch Ness is an exceptional employer that fosters a collaborative and people-first work culture, where every team member is valued for their contributions. With a commitment to employee growth and a range of benefits including private medical insurance and gym memberships, we provide a supportive environment for our staff to thrive in the stunning backdrop of Loch Ness. Join us to be part of a dynamic team dedicated to delivering memorable guest experiences while making a meaningful impact in this beautiful part of Scotland.
Wildland Limited

Contact Detail:

Wildland Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Duty Manager (Dores Inn) - WildLand Loch Ness in Inverness

✨Tip Number 1

Network like a pro! Reach out to folks in the hospitality industry, especially those connected to WildLand. A friendly chat can open doors and give you insider info about the role.

✨Tip Number 2

Show off your personality! When you get an interview, let your passion for guest experiences shine through. Share stories that highlight your hands-on approach and teamwork skills.

✨Tip Number 3

Research the company culture! Dive into WildLand’s ethos and values. This will help you align your answers during interviews and show that you’re a perfect fit for their team.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the WildLand family.

We think you need these skills to ace Duty Manager (Dores Inn) - WildLand Loch Ness in Inverness

Leadership
Teamwork
Guest Experience Management
Hospitality Operations
Health & Safety Compliance
Communication Skills
Problem-Solving Skills
Organisational Skills
Adaptability
Collaboration
Beverage Knowledge
Customer Service Excellence
Professionalism
Positive Attitude

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through. We want to see how much you care about creating memorable guest experiences and how you embody our people-first ethos.

Tailor Your CV: Make sure your CV highlights relevant experience that aligns with the role of Duty Manager. Focus on your leadership skills and any specific achievements in hospitality that demonstrate your ability to deliver high-quality service.

Be Authentic: We love genuine personalities! Don’t be afraid to let your unique voice come through in your application. Share your story and what makes you a great fit for our Wild Team at The Dores Inn.

Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. Plus, it shows you’re serious about joining us!

How to prepare for a job interview at Wildland Limited

✨Know the WildLand Ethos

Before your interview, take some time to understand the core values and ethos of WildLand. Familiarise yourself with their commitment to teamwork and guest experience. This will help you align your answers with their expectations and show that you're a great fit for their culture.

✨Showcase Your Hospitality Skills

Prepare specific examples from your past experiences that highlight your hospitality skills, especially in high-pressure situations. Think about times when you went above and beyond for a guest or resolved a challenging situation. This will demonstrate your ability to deliver excellent service consistently.

✨Emphasise Teamwork and Leadership

As a Duty Manager, you'll need to lead and inspire your team. Be ready to discuss your leadership style and how you foster a collaborative environment. Share stories that illustrate your ability to motivate others and maintain a positive atmosphere, especially during busy shifts.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, how they measure guest satisfaction, or what opportunities there are for professional development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Duty Manager (Dores Inn) - WildLand Loch Ness in Inverness
Wildland Limited
Location: Inverness

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