At a Glance
- Tasks: Lead the Housekeeping Team to ensure top-notch guest experiences across multiple WildLand sites.
- Company: Join WildLand, a company passionate about nature and outdoor adventures in stunning Sutherland, Scotland.
- Benefits: Enjoy competitive pay, flexible working hours, and a vibrant team culture.
- Why this job: Make a meaningful impact while working in a beautiful environment with like-minded adventurers.
- Qualifications: Previous housekeeping experience and strong communication skills are essential for this role.
- Other info: This position offers both full-time and part-time options, perfect for students or those seeking flexibility.
The predicted salary is between 24000 - 36000 £ per year.
One Wild Team: "In nature, nothing stands alone. The whole supports the parts, and at the same time, the parts support the whole. And they do so effortlessly."
Team: Housekeeping
Reporting Line: Sutherland Operations Manager
Direct Reports: Housekeeping team
Key Relationship: Housekeeping Standards and Procurement Manager
Location: Working across multiple WildLand sites in the wild north of Sutherland, Scotland
Hours: 40 hours per week; permanent; full time or part time; flexible working available
Salary & benefits: Competitive salary, benefits and a great place to work
The Role: Your role is to supervise the Housekeeping Team to ensure the consistent delivery of the highest quality of Guest Experience. You will be responsible for organising the daily housekeeping operations effectively and efficiently. You and your Team will demonstrate our values and align with our Purpose, Vision and Brand, as well as the behaviours of One Wildland Team and One Wild Way.
Key Responsibilities:
- Be a role model of WildLand Leadership and Team work.
- Supervise your Team to consistent high performance.
- Align you and your Team with our People Ethos and Health & Safety requirements.
- Ensure alignment to the operating and training standards and procurement protocols set by the Housekeeping Standards and Procurement Manager.
- Supervise the delivery of a consistently high standard housekeeping service to all our properties.
- Partner with Front of House and Chef Team to enhance the overall guest experience.
- Identify opportunities to continuously improve the Guest Experience.
- Fulfil the Front of House function as part of a flexible and adaptable team where required.
- Participate in the WildLand management systems and processes which support a sustainable business.
Our People: We attract individuals from all walks of life and of all ages. And all of us love the big adventure of the outdoor space, activities from wild water swimming to mountain hiking and biking; and a love of this special part of our planet.
Who you are: You will have a proven track record of being an exemplary team player with a high level competence in communication, interpersonal skills and managing a team to deliver high performance. You will already have housekeeping experience in a high quality environment.
Our Offer: Alongside competitive pay and benefits, becoming part of Wildland is an opportunity to make an active and meaningful contribution to a beautiful part of Scotland. Come and make a difference with us.
Housekeeping Team Leader - WildLand Sutherland employer: Wildland Limited
Contact Detail:
Wildland Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Team Leader - WildLand Sutherland
✨Tip Number 1
Familiarise yourself with WildLand's values and mission. Understanding their ethos will help you align your responses during interviews and demonstrate that you're a good cultural fit for the team.
✨Tip Number 2
Highlight your leadership skills and experience in managing teams. Be prepared to share specific examples of how you've motivated your team to achieve high performance in previous roles.
✨Tip Number 3
Research the local area and the unique aspects of working in Sutherland. Showing your enthusiasm for the location and its outdoor activities can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Housekeeping Team Leader - WildLand Sutherland
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Housekeeping Team Leader position. Tailor your application to highlight how your experience aligns with their expectations.
Highlight Relevant Experience: Emphasise your previous housekeeping experience, especially in high-quality environments. Provide specific examples of how you've managed teams and ensured high performance in your past roles.
Showcase Your Leadership Skills: Since the role involves supervising a team, make sure to illustrate your leadership abilities. Discuss any relevant experiences where you have successfully led a team, improved processes, or enhanced guest experiences.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the values of WildLand. Mention your love for outdoor activities and how it aligns with their ethos, making your application more personal and engaging.
How to prepare for a job interview at Wildland Limited
✨Show Your Leadership Skills
As a Housekeeping Team Leader, it's crucial to demonstrate your leadership abilities. Be prepared to share examples of how you've successfully managed a team in the past, highlighting your communication and interpersonal skills.
✨Align with Company Values
Familiarise yourself with WildLand's values and ethos. During the interview, express how your personal values align with theirs, particularly regarding teamwork and guest experience. This will show that you're a good cultural fit.
✨Discuss Your Housekeeping Experience
Be ready to talk about your previous housekeeping roles, especially in high-quality environments. Highlight specific achievements or improvements you made in those positions to showcase your competence and commitment to excellence.
✨Emphasise Adaptability
The role requires flexibility, so be sure to discuss your ability to adapt to different situations. Share examples of how you've successfully handled unexpected challenges in the past, particularly in a team setting.