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- Tasks: Supervise the housekeeping team to ensure top-notch guest experiences.
- Company: Join WildLand, a company dedicated to sustainable tourism in stunning Loch Ness.
- Benefits: Enjoy competitive pay, flexible hours, and potential transport support.
- Why this job: Be part of a passionate team that values adventure and nature.
- Qualifications: Previous front of house experience in a high-quality setting is required.
- Other info: Flexible working options available; make a meaningful impact in a beautiful location.
The predicted salary is between 24000 - 36000 £ per year.
One Wild Team
In nature, nothing stands alone. The whole supports the parts, and at the same time, the parts support the whole. And they do so effortlessly.
Team: Housekeeping
Reporting Line: Housekeeping Team Leader/ Accommodation Manager
Location: Aldourie Castle/ Dores Inn/ Clune farm on the beautiful shores of Loch Ness, Inverness-shire, Scotland
Hours: 40 hours per week; permanent; full time or part time; flexible working available
Salary & benefits: Competitive salary, benefits and a great place to work. Transport may be provided.
The Role
Your role is to Supervise the Housekeeping Team to ensure the consistent delivery of the highest quality of Guest Experience. You will be responsible for organising the daily housekeeping operations effectively and efficiently. You and your Team will demonstrate our values and align with our Purpose, Vision and Brand, as well as the behaviours of One Wildland Team and One Wild Way.
Key Responsibilities
- Be a role model of WildLand Leadership and Team work.
- Supervise your Team to consistent high performance.
- Align you and your Team with our People Ethos and Health & Safety requirements.
- Supervise the delivery of a consistently high standard housekeeping service to all our properties.
- Partner with Front of House and Chef Team to enhance the overall guest experience.
- Identify opportunities to continuously improve the Guest Experience.
- Fulfil the Front of House function as part of a flexible and adaptable team where required.
- Participate in the WildLand management systems and processes which support a sustainable business.
Our People
We attract individuals from all walks of life and of all ages. And all of us love the big adventure of the outdoor space, activities from wild water swimming to mountain hiking and biking; and a love of this special part of our planet.
Who you are
You will already have front of house experience in a high quality environment.
Our Offer
Alongside competitive pay and benefits, becoming part of Wildland is an opportunity to make an active and meaningful contribution to a beautiful part of Scotland. Come and make a difference with us.
Housekeeping Supervisor - WildLand Loch Ness employer: Wildland Limited
Contact Detail:
Wildland Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor - WildLand Loch Ness
✨Tip Number 1
Familiarise yourself with WildLand's values and mission. Understanding their ethos will help you align your responses during interviews and demonstrate that you're a good fit for their team.
✨Tip Number 2
Highlight any previous experience in high-quality environments, especially in housekeeping or front of house roles. Be ready to discuss specific examples of how you've contributed to guest satisfaction in the past.
✨Tip Number 3
Show your passion for the outdoors and the unique location of Loch Ness. Mention any relevant outdoor activities you enjoy, as this can resonate well with the team culture at WildLand.
✨Tip Number 4
Prepare to discuss how you would handle challenges in a supervisory role. Think about scenarios where you improved team performance or guest experiences, as these insights can set you apart from other candidates.
We think you need these skills to ace Housekeeping Supervisor - WildLand Loch Ness
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Housekeeping Supervisor position. Tailor your application to highlight relevant experience and skills that align with the role.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous front of house or supervisory experience in a high-quality environment. Use specific examples to demonstrate how you have successfully managed teams and improved guest experiences.
Showcase Your Values: WildLand values teamwork and leadership. Make sure to convey your alignment with their ethos in your application. Share instances where you have demonstrated these values in your previous roles.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a housekeeping role.
How to prepare for a job interview at Wildland Limited
✨Show Your Passion for Nature
Since the role is with WildLand, it's essential to express your love for the outdoors and nature. Share any personal experiences or activities you enjoy that align with their ethos, such as hiking or swimming in natural settings.
✨Demonstrate Leadership Skills
As a Housekeeping Supervisor, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to motivate and inspire others to achieve high standards.
✨Emphasise Guest Experience
Highlight your commitment to delivering exceptional guest experiences. Be ready to discuss specific instances where you went above and beyond to ensure guests were satisfied, as this aligns with the company's focus on quality service.
✨Understand Health & Safety Protocols
Familiarise yourself with health and safety requirements relevant to housekeeping. Be prepared to discuss how you have implemented or adhered to these protocols in previous roles, showcasing your attention to detail and responsibility.
