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- Tasks: Supervise the Front of House team and ensure top-notch guest experiences.
- Company: Join WildLand, a dynamic team dedicated to hospitality in stunning Loch Ness.
- Benefits: Enjoy competitive pay, private medical insurance, gym membership, and more.
- Why this job: Make a real impact in a beautiful location while leading a passionate team.
- Qualifications: Experience in hospitality and strong leadership skills are essential.
- Other info: Flexible role across multiple locations with opportunities for growth.
The predicted salary is between 24000 - 36000 £ per year.
One Wild Team
“In nature, nothing stands alone. The whole supports the parts, and at the same time, the parts support the whole. And they do so effortlessly.”
The Role
Situated on the shores of Loch Ness, this role will see you supervising the Front of House team to ensure the consistent delivery of the highest quality of guest experience. You will lead from the front, being responsible for delivering the evening front of house service and operations effectively and efficiently. The role will be flexibly split between both Loch Ness locations: Aldourie Castle & the Dores Inn.
Key Responsibilities
- Be a role model of WildLand Team work.
- Act as a warm and gracious host, setting the example for other team members.
- Supervise your team to consistent high performance, leading from the front.
- Supervise the delivery of a consistently high performance in the Front of House & Guest Experience Function.
- Partner with Housekeeping and Chef Teams to enhance the overall guest experience.
- Identify opportunities to continuously improve the Guest Experience.
- Fulfil the Housekeeping function as part of a flexible and adaptable team where required.
Our People
We attract individuals from all walks of life and of all ages. What unites us is a shared passion for our 200-year vision, our commitment to putting people first, and working together as a team to inspire our guests and visitors.
Who you are
You will be a warm, engaging and approachable individual with a background in hospitality. You will thrive on consistently providing remarkable experiences in a fast moving environment, while confidently developing and nurturing a happy, collaborative and high-performing team. You will be a clear communicator and a natural problem solver.
Our Offer
This position is an exciting opportunity to join a dynamic and results driven team within a growing company. Alongside competitive pay and pension, we offer a range of benefits including:
- Private Medical Insurance
- Health Cash Plan
- Life Assurance
- Income Protection Insurance
- Critical Illness Insurance
- Cycle to Work Scheme
- Highlife Gym Membership (after qualifying period)
- Online Clothing Discount
Becoming part of WildLand is an opportunity to make an active and meaningful contribution to a beautiful part of Scotland. Come and make a difference with us.
Location: Working across multiple Wildland sites in the Loch Ness region, Scotland.
Hours: 40 hours per week; permanent; full time
Front of House Supervisor, Evenings - WildLand Loch Ness employer: Wildland Limited
Contact Detail:
Wildland Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Supervisor, Evenings - WildLand Loch Ness
✨Tip Number 1
Get to know the company culture! Before your interview, dive into WildLand's values and mission. This way, you can show how your vibe matches theirs, making you a perfect fit for the team.
✨Tip Number 2
Practice your hosting skills! Since you'll be supervising the Front of House, think about how you can create a warm and engaging atmosphere. Role-play with friends or family to nail that gracious host persona.
✨Tip Number 3
Be ready to showcase your problem-solving skills! Think of examples from your past experiences where you turned a challenging situation into a positive guest experience. This will highlight your ability to lead and adapt.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the WildLand team and ready to make a difference in the beautiful Loch Ness area.
We think you need these skills to ace Front of House Supervisor, Evenings - WildLand Loch Ness
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for hospitality shine through! Share specific experiences where you created memorable guest interactions or led a team to success. We want to see that you’re not just looking for a job, but that you genuinely care about providing remarkable experiences.
Tailor Your Application: Make sure to customise your application to fit the Front of House Supervisor role. Highlight your supervisory skills and any relevant experience in fast-paced environments. We appreciate when candidates take the time to connect their background with what we’re looking for at WildLand.
Be Authentic: We’re all about being genuine, so don’t be afraid to let your personality come through in your writing. Use a friendly tone and share your unique story. This helps us get to know the real you, which is super important in our team-oriented culture.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application right away. Plus, it shows you’re keen on joining our WildLand family!
How to prepare for a job interview at Wildland Limited
✨Know the WildLand Values
Before your interview, take some time to understand the core values of WildLand. They emphasise teamwork and a shared passion for guest experiences. Reflect on how your own values align with theirs and be ready to share examples that demonstrate this connection.
✨Showcase Your Hospitality Experience
Prepare specific examples from your past roles in hospitality that highlight your ability to lead a team and enhance guest experiences. Think about times when you went above and beyond for guests or resolved issues effectively—these stories will resonate well with the interviewers.
✨Demonstrate Team Leadership Skills
As a Front of House Supervisor, you'll need to lead by example. Be prepared to discuss your leadership style and how you motivate and support your team. Consider sharing a situation where you successfully managed a team under pressure, showcasing your problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, how they measure guest satisfaction, or opportunities for professional development within WildLand. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
