Front of House Supervisor

Front of House Supervisor

Portsmouth Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Supervise the Front of House Team and ensure excellent customer service.
  • Company: Join a stunning venue on the shores of Loch Ness, known for its hospitality.
  • Benefits: Enjoy a competitive salary, flexible working hours, and potential transport support.
  • Why this job: Be part of a vibrant team in a beautiful location with great work culture.
  • Qualifications: No specific qualifications required; just a passion for customer service.
  • Other info: Opportunities for both permanent and seasonal roles available.

The predicted salary is between 24000 - 36000 £ per year.

Location: Aldourie Castle and Dores Inn on the beautiful shores of Loch Ness, Inverness-shire, Scotland

Hours: 40 hours per week; permanent or seasonal; full time or part time; flexible working available

Salary & benefits: Competitive salary, benefits and a great place to work. Transport may be provided.

The Role: Your role is to supervise the Front of House Team to ensure the consistent delivery of the highest standards.

Front of House Supervisor employer: Wildland Limited

At Aldourie Castle and Dores Inn, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values flexibility and employee well-being. Nestled on the stunning shores of Loch Ness, our team enjoys competitive salaries, comprehensive benefits, and ample opportunities for personal and professional growth in a picturesque setting. Join us to be part of a dedicated team that is committed to delivering outstanding service while enjoying the unique advantages of working in such a breathtaking location.
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Contact Detail:

Wildland Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Supervisor

✨Tip Number 1

Familiarise yourself with the unique offerings of Aldourie Castle and Dores Inn. Understanding the history, services, and atmosphere will help you demonstrate your passion for the role during any interviews.

✨Tip Number 2

Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.

✨Tip Number 3

Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific situations where you improved service delivery or resolved conflicts.

✨Tip Number 4

Research common challenges faced in front of house roles, especially in hospitality settings. Being able to discuss these challenges and how you would address them can set you apart from other candidates.

We think you need these skills to ace Front of House Supervisor

Leadership Skills
Customer Service Excellence
Communication Skills
Team Management
Conflict Resolution
Time Management
Attention to Detail
Problem-Solving Skills
Organisational Skills
Flexibility and Adaptability
Sales Skills
Knowledge of Health and Safety Regulations
Multitasking Abilities
Training and Development Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities of a Front of House Supervisor. Highlight key skills and experiences that align with the role in your application.

Tailor Your CV: Customise your CV to reflect relevant experience in hospitality or supervisory roles. Emphasise your leadership skills, customer service experience, and any specific achievements that demonstrate your capability.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of the unique environment at Aldourie Castle and Dores Inn. Mention why you want to work there and how you can contribute to their team.

Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that your tone is professional yet approachable, reflecting the hospitality ethos.

How to prepare for a job interview at Wildland Limited

✨Know the Venue

Familiarise yourself with Aldourie Castle and Dores Inn. Understand their history, values, and what makes them unique. This will show your genuine interest in the role and help you connect your answers to their specific environment.

✨Demonstrate Leadership Skills

As a Front of House Supervisor, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved service delivery. Highlight your ability to motivate and inspire others.

✨Customer Service Focus

Be ready to discuss your approach to customer service. Share specific instances where you went above and beyond for a guest or handled a difficult situation effectively. This is crucial in a hospitality role.

✨Ask Insightful Questions

Prepare thoughtful questions about the team dynamics, training opportunities, and expectations for the role. This not only shows your enthusiasm but also helps you gauge if the workplace is the right fit for you.

Front of House Supervisor
Wildland Limited
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