Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist in opening a stunning property and lead a high-performing hospitality team.
- Company: Join WildLand, a passionate team dedicated to exceptional guest experiences.
- Benefits: Enjoy competitive pay, private medical insurance, gym membership, and more.
- Why this job: Be part of a unique opportunity to shape unforgettable guest experiences in beautiful Scotland.
- Qualifications: Hospitality background with management experience and a passion for guest service.
- Other info: Dynamic role with opportunities for personal growth and development in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
Assistant Hospitality Manager – WildLand Sutherland
One Wild Team
“In nature, nothing stands alone. The whole supports the parts, and at the same time, the parts support the whole. And they do so effortlessly.\”
The Role
The scope of a role with WildLand is far-reaching, and this opportunity is no exception. This role will see you being an intrinsic part of the opening of a timeless new property on the shore of Loch Hope.
Your role is to assist the General Manager in ensuring delivery of the Critical Path to opening of the property, to include the recruitment, training and development of a high performing operational team, confident and competent in the consistent delivery of our Key Performance Indicators across all functions of the property and the wider business. You will support the General Manager to instilling Hospitality Excellence and delivery of a consistent, world-class guest experience. You will act as the lynchpin of the guest experience throughout their stay, providing a warm Highland welcome on arrival, and remaining a consistent and charming host throughout the guest stay.
Key Responsibilities
- Be an exceptional WildLand Leader who is a role model of leadership and team behaviours, and seeks to develop leadership in your Team.
- Be an exceptional team player.
- Support the recruitment, training and development of the Hospitality Team with a specific focus on Front of House.
- Ensure an environment for continuous learning and development.
- Act as Assistant Project Manager in the delivery of the Critical Path to the opening of the property.
- Oversee and Host the Front of House operations including activities and experiences.
- Oversee the day-to-daydelivery of the Food & Beverage experience.
- Assist with day-to-day hospitality operational oversight, ensuring clear and consistent communication across all departments in line with SOPs.
- Liaise and collaborate with the Reservations team continuously to ensure all departments are fully informed about guest preferences and any changes.
- Assist with planning and operational delivery of specialist events and Private Hire bookings.
- Act as Duty Manager during shift on opening to ensure consistent service standards, with cover for the General Manager as required.
- Administrative and reporting assistance for General Manager. Partnering with the WildLand Procurement Manager in collaborating on all purchasing.
- Promote team health, safety and wellbeing whilst at work and within the local social environment. In particular drive the HSE strategy and policies throughout operations.
Our People
We attract individuals from all walks of life and of all ages. What unites us is a shared passion for our 200-year vision, our commitment to putting people first, and working together as a team to inspire our guests and visitors.
Who you are
You will be naturally hospitable and approachable, a confident communicator with both guests and staff alike, and have a can-do approach to solving problems. With a notable hospitality background, you will have demonstrable management or supervisory experience and will have exacting attention to detail. You’ll enjoy being Guest Facing, dealing with Food & Beverage operations as well as Front of House. You will have a willingness to support and develop the operational teams in all day-to-day operations to always ensure excellence and consistency.
Our Offer
This position is an exciting opportunity to join a dynamic and results driven team within a growing company. Alongside competitive pay and pension, we offer a range of benefits including:
- Private Medical Insurance
- Health Cash Plan
- Life Assurance
- Income Protection Insurance
- Critical Illness Insurance
- Cycle to Work Scheme
- Highlife Gym Membership (after qualifying period)
- Online Clothing Discount
Becoming part of WildLand is an opportunity to make an active and meaningful contribution to a beautiful part of Scotland. Come and make a difference with us.
Team: Hospitality
Reporting Line: General Manager
Key Relationships:
- Regional Manager Sutherland
- Regional Operations Manager, Sutherland
- Business Partner Functions (People & HSE; Finance & IT; Concept & Design; Brand, Sales & Marketing)
- Nature Team
- Activities Manager
Location: Working across multiple Wildland sites in the wild north of Sutherland, Scotland.
Hours: 45 hours per week; permanent; full time
#J-18808-Ljbffr
Assistant Hospitality Manager- WildLand Sutherland employer: Wildland Limited
Contact Detail:
Wildland Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Hospitality Manager- WildLand Sutherland
✨Tip Number 1
Get to know the company culture! Before your interview, dive into WildLand's values and mission. This way, you can show how your own passion for hospitality aligns with their vision, making you a standout candidate.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Assistant Hospitality Manager role. Personal connections can give you an edge!
✨Tip Number 3
Prepare for situational questions! Think of examples from your past where you've demonstrated leadership, problem-solving, and guest service excellence. Being ready to share these stories will help you shine during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for being part of the WildLand team right from the start. Don’t miss out on this opportunity!
We think you need these skills to ace Assistant Hospitality Manager- WildLand Sutherland
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for hospitality shine through! Share experiences that highlight your commitment to providing exceptional guest experiences and how you embody the warm Highland welcome we cherish.
Tailor Your Application: Make sure to customise your application to reflect the specific requirements of the Assistant Hospitality Manager role. Highlight your relevant skills and experiences that align with our vision of Hospitality Excellence and team development.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your past roles and achievements, ensuring we can easily see how you fit into our WildLand family and contribute to our goals.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. This way, you can ensure your application reaches us quickly and you can stay updated on your application status!
How to prepare for a job interview at Wildland Limited
✨Know Your WildLand Values
Before the interview, take some time to understand WildLand's core values and mission. This will help you align your answers with their vision of hospitality excellence and teamwork, showing that you're not just a fit for the role but also for the company culture.
✨Showcase Your Hospitality Experience
Be ready to discuss specific examples from your past roles that highlight your experience in hospitality management. Focus on situations where you demonstrated leadership, problem-solving, and guest engagement, as these are key aspects of the Assistant Hospitality Manager role.
✨Prepare Questions About Team Development
Since the role involves recruiting and training a high-performing team, come prepared with insightful questions about their approach to team development. This shows your interest in fostering a positive work environment and your commitment to continuous learning.
✨Demonstrate Your Communication Skills
As a key player in ensuring clear communication across departments, practice articulating your thoughts clearly and confidently. Use examples that illustrate your ability to liaise effectively with different teams, especially in high-pressure situations.