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- Tasks: Assist campers with queries and provide support at the Info Cabin.
- Company: Join the vibrant team at Camp Kindling & Camp Wildfire 2026!
- Benefits: Earn £20 per hour, enjoy free meals, and get a festival wristband.
- Other info: Flexible shifts with evenings free to enjoy camp activities.
- Why this job: Be part of an exciting festival atmosphere while helping others.
- Qualifications: Friendly, organised, and great with people; customer service experience preferred.
The predicted salary is between 40000 - 40000 £ per year.
Dates Arrival: Required by Thursday evening before each weekend, or by 10am Friday at the latest
Departure: From 8.30pm on Sunday or anytime Monday
Role Type: Temporary / Event-based
Hours: 6 hours per day (rotating shifts across a 12-hour opening period)
Pay: £20 per hour
About the Role
We're looking for friendly, organised and unflappable humans to join our on-site team as Information Cadettes for Camp Kindling & Camp Wildfire 2026! You’ll be part of the heart and soul of our on-site support, working from the Info Cabin to help our wonderful campers with everything from lost wristbands and activity queries to campsite directions and last‑minute questions. It’s a fun and fast‑paced role that’s perfect for someone who loves helping people, enjoys a bit of problem‑solving, and thrives in a festival‑style environment.
What You’ll Be Doing
- Providing friendly, knowledgeable assistance at the Info Cabin
- Answering questions about activities, schedules, maps, tickets, facilities, and general event info
- Handling minor issues and escalating anything more complex to the Lead Information Cadettes
- Logging lost property and helping reunite it with its rightful owner
- Making time to familiarise yourself with the event site, setup and key event details so you can assist guests confidently
- Maintaining a calm, positive and proactive presence throughout your shift
- Keeping the Info Cabin tidy, stocked and ready to go!
- Helping with providing comms or notices across site
Who We’re Looking For
- Approachable, friendly and great with people
- Clear communicator with a calm and confident manner
- Comfortable using basic technology (iPads, ticketing & enrolment platforms, training provided in advance)
- Organised and reliable – able to follow process but think on your feet
- Happy to work in a shift pattern and be flexible across the weekend
- Ideally has previous customer service, info point, box office or event experience
- Loves the outdoors and doesn’t mind the unpredictable nature of festivals
Important: work in a team during the 12‑hour daily Info Cabin shift. You’ll always have your evenings free to enjoy the magic of Camp. When you’re off‑shift, you’re welcome to take part in our walk‑up activities, and book into any credited activities with available spaces. 1 meal provided per shift. Festival wristband and crew camping & parking included.
Information Cadette in Sevenoaks employer: Wildkind
Contact Detail:
Wildkind Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Cadette in Sevenoaks
✨Tip Number 1
Get to know the event inside out! Familiarise yourself with the site layout, schedules, and activities. This way, when you're at the Info Cabin, you can confidently assist campers and answer their questions without breaking a sweat.
✨Tip Number 2
Show off your friendly side! When you’re chatting with potential employers or during interviews, let your approachable personality shine through. Remember, they’re looking for someone who can connect with people and keep a positive vibe in a busy environment.
✨Tip Number 3
Practice your problem-solving skills! Think of scenarios you might face at the Info Cabin and how you’d handle them. Being able to think on your feet will impress employers and show that you’re ready for the fast-paced festival life.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team. Don’t miss out on the chance to be part of something magical!
We think you need these skills to ace Information Cadette in Sevenoaks
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and approachable side. Remember, we’re looking for someone who fits right into our festival vibe!
Tailor Your Application: Make sure to tailor your application to the Information Cadette role. Highlight any relevant experience you have in customer service or event settings, and mention how you handle tricky situations with a calm and confident manner. This will help us see why you’d be a great fit!
Show Your Enthusiasm: We love seeing passion in applications! Share why you’re excited about working at Camp Kindling & Camp Wildfire. Whether it’s your love for festivals or helping people, let us know what makes you tick and why you want to join our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need to make your application stand out!
How to prepare for a job interview at Wildkind
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand what an Information Cadette does. Familiarise yourself with the responsibilities listed in the job description, like assisting campers and handling queries. This will help you demonstrate your enthusiasm and readiness for the role.
✨Show Off Your People Skills
Since this role is all about helping people, be prepared to share examples of your previous customer service experience. Think of specific situations where you’ve successfully assisted someone or resolved a problem. This will show that you’re approachable and great with people, just like they’re looking for!
✨Stay Calm Under Pressure
The festival environment can be fast-paced and unpredictable. During the interview, highlight any experiences where you’ve had to think on your feet or maintain composure in stressful situations. This will reassure them that you can handle the dynamic nature of the role.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, what a typical shift looks like, or how they handle busy periods. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.