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- Tasks: Create engaging visitor experiences and coordinate a team of volunteers at WWT Slimbridge.
- Company: Join WWT, a passionate charity dedicated to wetland conservation.
- Benefits: Enjoy 33 days annual leave, free entry to centres, and a contributory pension scheme.
- Why this job: Make a real impact on conservation while inspiring visitors to connect with nature.
- Qualifications: Experience in visitor engagement and strong communication skills required.
- Other info: Dynamic role with opportunities for creativity and personal growth.
The predicted salary is between 30000 - 42000 £ per year.
We are seeking someone who has experience in public engagement, preferably within a visitor attraction, and the ability to confidently develop and deliver a visitor experience programme here at WWT Slimbridge.
As part of the role, you will develop and deliver unique engagement opportunities, as well as supervise and coordinate a large team of engagement volunteers to deliver talks and activities, to provide and promote amazing experiences that inspire support for wetland conservation and create deeper connections with our visitors and members.
This role will facilitate engaging experiences for visitors at the Scott House Museum by creating interactive and informative activities. Alongside coordinating a team of museum volunteers to ensure high-quality guest engagement that fosters curiosity and a deeper understanding of the museum's significance.
You will also work with the Visitor Experience Manager to deliver learning opportunities to a wide range of audiences.
This is a permanent full-time position, working 37.5 hours per week, 5 days out of 7 including weekends and bank holidays.
About You
To join as our Visitor Experience Officer you'll bring:
- Experience in visitor engagement: Proven experience in coordinating and delivering engaging experiences.
- Communication skills: Ability to deliver informative and inspiring talks, tours, and activities, with excellent interpersonal skills to connect with diverse audiences.
- A passion for conservation: A genuine interest in wetland conservation and education, and a strong desire to inspire others to connect with nature.
- Creativity: Ability to develop and lead creative, hands-on learning experiences that entertain, educate, and engage visitors, especially children.
- Organisation skills and attention to detail: Strong administrative skills, ensuring accurate communication, risk assessments, and smooth event coordination across multiple activities.
If this sounds like you then click apply. We would love to hear from you.
Why you'll love working at WWT
- Wake up every day knowing your work is helping to restore wetlands, and our world.
- Be surrounded and inspired by our team of passionate, dedicated people.
- 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want.
- Free entry to all our wetland centres, including your family.
- Free car parking and secure bike storage areas.
- Colleague discount on shopping and memberships.
- Cycle to work scheme.
- Contributory pension scheme.
- Life Assurance of three times your salary, for peace of mind for your loved ones.
- Independent personal, workplace and financial advice from our Employee Assistance Programme.
WWT is an equal opportunities employer and all applications will be considered solely on merit.
Visitor Experience Officer employer: Wildfowl & Wetlands Trust
Contact Detail:
Wildfowl & Wetlands Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Visitor Experience Officer
✨Tip Number 1
Get to know the organisation! Before your interview, dive into WWT's mission and values. Understanding their passion for wetland conservation will help you connect your experience with their goals.
✨Tip Number 2
Show off your creativity! Think of unique engagement ideas or activities you could bring to the role. Share these during your interview to demonstrate how you can enhance visitor experiences.
✨Tip Number 3
Practice your communication skills! Prepare to deliver a mini talk or activity idea during your interview. This will showcase your ability to engage diverse audiences, just like you would in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the WWT team!
We think you need these skills to ace Visitor Experience Officer
Some tips for your application 🫡
Show Your Passion for Conservation: Make sure to highlight your genuine interest in wetland conservation and education. We want to see how you can inspire others to connect with nature, so share any relevant experiences or projects that showcase this passion.
Engage with Your Audience: Since the role involves delivering talks and activities, it’s crucial to demonstrate your communication skills. Use your application to show us how you’ve successfully engaged diverse audiences in the past—think about specific examples that illustrate your ability to connect.
Get Creative!: We love creativity, especially when it comes to developing hands-on learning experiences. Don’t hold back—share your innovative ideas or past projects that entertained and educated visitors, particularly children. Let your imagination shine through!
Organise and Detail Matter: Strong organisational skills are key for this role. In your application, emphasise your attention to detail and any experience you have with event coordination or administrative tasks. We want to know how you ensure smooth operations across multiple activities.
How to prepare for a job interview at Wildfowl & Wetlands Trust
✨Know Your Audience
Before the interview, research WWT and their mission. Understand their focus on wetland conservation and how your experience in visitor engagement aligns with their goals. This will help you tailor your responses and show genuine interest.
✨Showcase Your Creativity
Prepare examples of past experiences where you've developed engaging activities or programmes. Be ready to discuss how you can bring creativity to the role, especially in creating hands-on learning experiences for visitors, particularly children.
✨Demonstrate Strong Communication Skills
Practice delivering informative talks or presentations. Highlight your ability to connect with diverse audiences during the interview. Use clear, engaging language and be prepared to answer questions about how you would handle different visitor scenarios.
✨Organisational Skills Matter
Be ready to discuss your organisational skills and attention to detail. Share specific examples of how you've coordinated events or managed teams in the past. This will reassure them that you can handle the administrative aspects of the role effectively.
