At a Glance
- Tasks: Assist visitors on a canoe trail, ensuring they have an unforgettable experience.
- Company: Join WWT, a passionate team dedicated to restoring wetlands.
- Benefits: Enjoy 33 days annual leave, free entry to wetland centres, and flexible working.
- Why this job: Make a real impact while working outdoors and engaging with nature lovers.
- Qualifications: Customer service experience and a positive attitude are essential.
- Other info: Fixed term contract with excellent career growth opportunities.
The predicted salary is between 13 - 16 £ per hour.
We are looking for a confident, outgoing individual to assist with operating our Canoe Safari Trail. You will be engaging with our visitors to ensure they have an unforgettable experience whilst hiring a canoe on a self-paddled 1km trail through our nature reserve. A practical can-do attitude is highly sought after. The Canoe Safari is open in all weathers but we do provide a full uniform to ensure you are warm and dry despite the weather.
Your main duties will be to:
- Greet visitors
- Take payment for canoe and equipment hire
- Provide a welcome talk and safety briefing
- Assist visitors in and out of the canoes
- Assist with some vegetation management along the trail
- Perform any cleaning that is required
This is a fixed-term contract from 22nd March - 27th September 2025, working 12 hours per week on Saturday and Sunday.
The successful candidate will have:
- Previous experience of working in a customer-focused visitor attraction or similar customer-focused operation
- The ability to engage with people of all ages and abilities
- The capability to provide safety briefings to small groups of visitors (training given)
- A can-do attitude and a willingness to get involved in a variety of tasks
Canoe experience is not essential as full training will be given. Due to the nature of the position, candidates will need to be 18 or over.
Why you’ll love working at WWT:
- Wake up every day knowing your work is helping to restore wetlands and our world
- Be surrounded and inspired by our team of passionate, dedicated people
- 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
- Free entry to all our wetland centres, including your family
- Free car parking and secure bike storage areas
- Colleague discount on shopping and memberships
- Cycle to work scheme
- Contributory pension scheme
- Life Assurance of three times your salary, for peace of mind for your loved ones
- Independent personal, workplace and financial advice from our Employee Assistance Programme
WWT is an equal opportunities employer and all applications will be considered solely on merit.
Canoe Safari Assistant employer: Wildfowl & Wetlands Trust
Contact Detail:
Wildfowl & Wetlands Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Canoe Safari Assistant
✨Tip Number 1
Get to know the Canoe Safari Trail inside out! Familiarise yourself with the route, the equipment, and the safety protocols. This way, when you chat with visitors, you can share your enthusiasm and knowledge, making their experience even more memorable.
✨Tip Number 2
Practice your welcoming skills! A warm greeting can set the tone for a fantastic day on the water. Think about how you can make each visitor feel special and excited about their canoe adventure.
✨Tip Number 3
Show off that can-do attitude! Be ready to jump in and help wherever needed, whether it’s assisting with canoes or tidying up the trail. Your willingness to get involved will not only impress your team but also enhance the visitor experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our mission to restore wetlands.
We think you need these skills to ace Canoe Safari Assistant
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and your love for engaging with people.
Tailor Your Application: Make sure to read the job description carefully and highlight your relevant experience. If you've worked in customer-focused roles before, share those stories! We love seeing how your background fits with what we do.
Show Your Can-Do Attitude: We’re looking for someone with a practical, can-do attitude. In your application, mention times when you’ve tackled challenges or gone above and beyond to help others. It’ll show us you’re the right fit!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Wildfowl & Wetlands Trust
✨Know Your Stuff
Before the interview, make sure you understand the Canoe Safari Trail and what it entails. Familiarise yourself with the role's responsibilities, like greeting visitors and providing safety briefings. This will show your enthusiasm and readiness to engage with guests.
✨Show Off Your People Skills
Since this role is all about engaging with visitors, be prepared to demonstrate your customer service experience. Think of examples where you've successfully interacted with people of different ages and abilities. A friendly, outgoing attitude will go a long way!
✨Dress for Success
Even though you'll be provided with a uniform, it's important to present yourself well during the interview. Wear something smart-casual that reflects your personality while still being appropriate. This shows that you take the opportunity seriously and are ready to represent the company.
✨Embrace the Outdoors
Since the job involves working in various weather conditions, express your willingness to work outside and get involved in all aspects of the Canoe Safari. Share any relevant experiences you have with outdoor activities or teamwork, as this will highlight your practical can-do attitude.