Welcome Team Volunteer

Engaging visitors and communities with wetlands

We’re WWT, the charity for wetlands and wildlife. We’re on a mission to restore wetlands because they are a wondrous solution to our world\’s problems. Together we will unlock their power – and help nature burst back to life. Because when wetlands flourish, all life will flourish. We lead the way, bring life and inspire connection.

Volunteers are integral to the running of our Welney centre and without their help we wouldn’t be able to welcome visitors to this amazing wetland. Your role will involve helping to bring people of all ages and backgrounds closer to wetland wildlife by providing assistance to visitors and encouraging them to explore the site. You will also help promote WWT’s pioneering wetland conservation work to save wetlands for wildlife and people. Additionally, you will support the delivery of excellent customer service for the retail and membership team, inspiring people to become members of WWT, and serving as a warm, welcoming face for our cause.

We are looking for volunteers who can ideally give one day a week; exact hours to be agreed.

Volunteers are an essential part of the WWT team. You will receive a warm welcome, including training, equipment, and any other support needed.

If you\’re interested in volunteering for WWT but prefer not to apply online, please email volunteering@wwt.org.uk or leave a message at 01453 891 231 with your name and contact number.

About You

This role suits individuals with a positive, friendly, can-do attitude who are committed to delivering excellent customer service. Confidence in engaging visitors of all ages effectively and simply around their needs is essential. Good communication skills in English are required; knowledge of other languages is a plus.

You should have a genuine interest in and enthusiasm for WWT’s work, nature, and the outdoors, and be willing to develop this further. You will promote membership, attend briefing sessions, and familiarize yourself with events, activities, sightings, and developments at the centre. On a day-to-day basis, you will answer visitor questions and help them navigate available activities. While much of your work will involve working with a team, the ability to work independently and be self-motivated is also important.

About Us

We’re WWT, committed to restoring the vital ecosystems we call wetlands. Our work is more important than ever, and we have a phenomenal team dedicated to this cause.

Whether mentoring new visitors or conducting groundbreaking research, our team members are exceptional. And we love seeing them thrive.

By volunteering with us, you will help restore wetlands and unlock their power. So, the question is, what role will you play?

Why you\’ll love volunteering at WWT

• Feel good knowing you are helping to restore wetlands and our planet
• Be inspired by like-minded wetland enthusiasts
• Enjoy talks, walks, webinars, and social events with passionate people
• Free entry to all WWT wetland centres, including for your family
• Volunteer discounts on shopping and memberships
• Access to webinars and practical resources to support your daily life

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