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- Tasks: Welcome visitors and help them enjoy their day at Slimbridge Wetland Centre.
- Company: WWT, dedicated to restoring wetlands and wildlife.
- Benefits: Free entry to wetland centres, discounts, and inspiring talks.
- Why this job: Make a real impact while connecting with nature and like-minded people.
- Qualifications: Confident, proactive, and passionate about customer service and the environment.
- Other info: Ideal for those available on weekends; must be over 18.
Engaging visitors and communities with wetlands, Welcome Hosts help us create a great first impression. They’re on hand to provide a warm welcome and help visitors make the most of their day. Whether it’s pointing visitors in the right direction or letting them know what’s on today, you will be encouraging our visitors to make the most of their visit to Slimbridge Wetland Centre, and to understand our work to save wetlands for wildlife and people.
At WWT we believe that the best way for people to understand and connect to wetlands is to experience them, so we bring awe‑inspiring nature up close and let it do the talking. At Slimbridge Wetland Centre, visitors can explore unique wetland habitats and the amazing array of birds, mammals and amphibians that inhabit them. Our volunteers help to welcome and inspire visitors, and look after our unique habitats and heritage. Volunteers are an essential part of the WWT team.
You’ll get a warm welcome, including information on training, equipment and anything else you need. If you are interested in volunteering for WWT but don’t wish to apply online, please email or leave a message at 01453 891 231 with your name and number. Just to let you know, some of our roles are very popular. To help our teams and minimise disappointment for people kind enough to want to support us, we might take roles down before the closing date if we get a lot of applications. If you do miss a role, or are looking for something particular, you can sign up to opportunity alerts.
About You
- Are confident and proactive in approaching people
- Enjoy being part of a friendly team
- Have a commitment to excellent customer service
- Have an interest in the natural environment
- Are happy using a computer/till
- Like working in a busy visitor environment
We are particularly looking for people that are available to help on Saturdays and Sundays. Please note, this role is not suitable for Under 18's.
About Us
We’re WWT, and we’re on a mission to restore the super‑powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case. Whether they’re taking a new visitor under their wing, or conducting ground‑breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar. Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?
Why you’ll love volunteering at WWT
- Feel good knowing you are helping to restore wetlands and our world
- Be surrounded and inspired by like‑minded wetland lovers
- Hear from the people who inject their energy, passion and expertise into wetlands and wildlife – talks, walks, webinars, tea and cake…
- Free entry to all our wetland centres, including your family
- Volunteer discount on shopping and memberships
- Access to webinars and practical information to help you manage daily life
Welcome Host Volunteer employer: Wildfowl and Wetlands Trust
Contact Detail:
Wildfowl and Wetlands Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Welcome Host Volunteer
✨Tip Number 1
Get to know the Slimbridge Wetland Centre before your interview! Familiarise yourself with the unique habitats and the amazing wildlife we have. This will not only impress us but also help you feel more confident when engaging with visitors.
✨Tip Number 2
Show off your customer service skills! Think of examples where you've gone above and beyond for someone. We love volunteers who can create a warm and welcoming atmosphere, so be ready to share your experiences.
✨Tip Number 3
Be proactive in your approach! When you apply, don’t just wait for us to reach out. Follow up with a friendly email or call to express your enthusiasm. It shows initiative and helps you stand out from the crowd.
✨Tip Number 4
Apply through our website for the best chance! We often get a lot of applications, and applying online helps us keep track of everything. Plus, you’ll be the first to know about new opportunities if you sign up for alerts!
We think you need these skills to ace Welcome Host Volunteer
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for wetlands and volunteering.
Tailor Your Application: Make sure to highlight your relevant experience and skills that match the role. If you've got a knack for customer service or love chatting with people, let us know! It’s all about showing how you fit into our WWT family.
Keep It Clear and Concise: While we love a good story, keep your application straightforward. Use clear language and avoid jargon. This helps us understand your passion and commitment without getting lost in the details.
Apply Early: Don’t wait until the last minute to submit your application! Some roles fill up quickly, and we’d hate for you to miss out. Head over to our website and get your application in as soon as you can!
How to prepare for a job interview at Wildfowl and Wetlands Trust
✨Know Your Wetlands
Before the interview, brush up on your knowledge about wetlands and the work WWT does. Familiarise yourself with the unique habitats and species at Slimbridge Wetland Centre. This will not only show your genuine interest but also help you engage in meaningful conversations during the interview.
✨Show Your People Skills
As a Welcome Host Volunteer, you'll be interacting with visitors regularly. Prepare examples of how you've provided excellent customer service or engaged with people in previous roles. Highlight your confidence and proactivity in approaching others, as this is key to making a great first impression.
✨Demonstrate Team Spirit
WWT values teamwork, so be ready to discuss your experiences working in a team environment. Share stories that showcase your ability to collaborate and support your colleagues, especially in busy settings. This will illustrate that you're a friendly and reliable addition to their team.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, volunteer activities, or how WWT measures the impact of their work. This shows your enthusiasm for the role and helps you understand how you can contribute effectively.
