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- Tasks: Support the Trading Manager in delivering exceptional customer service and managing retail and catering operations.
- Company: Join WWT, a local conservation charity dedicated to restoring wetlands.
- Benefits: Enjoy 33 days annual leave, free entry to wetland centres, and a contributory pension scheme.
- Why this job: Make a real impact while working with a passionate team focused on conservation.
- Qualifications: Previous supervisory experience and a passion for great customer service required.
- Other info: Flexible hours, creative environment, and opportunities for personal growth.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a highly motivated and creative individual, who shares our passion for incredible customer service, to join our friendly trading team at Llanelli. This is a unique opportunity to work for a local conservation charity and popular visitor attraction.
Daily duties will include supporting the Trading Manager in delivering a successful high quality operation, incorporating cash handling, setting and achieving targets, motivating the team and keeping our stock well maintained. You will work with the Trading Manager across our retail and catering teams to develop and manage a vibrant catering and retail offer and help generate profits that support the conservation work of WWT. This is an annualised hours contract based on an average of 20.5 hours per week. Salary will be paid in equal monthly amounts.
About You
- Previous supervisory experience in a relevant trading/commercial environment
- A provable passion for great customer service
- A creative eye and strong problem solving skills
- The ability to balance supervising the team and supporting on the shop floor
- Ability to determine priorities and set tasks
- Experience in delivering exceptional standards in customer care
About Us
We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case. Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar. Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?
Why you’ll love working at WWT
- Wake up every day knowing your work is helping to restore wetlands, and our world
- Be surrounded and inspired by our team of passionate, dedicated people
- 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
- Free entry to all our wetland centres, including your family
- Free car parking and secure bike storage areas
- Colleague discount on shopping and memberships
- Cycle to work scheme
- Contributory pension scheme
- Life Assurance of three times your salary, for peace of mind for your loved ones
- Independent personal, workplace and financial advice from our Employee Assistance Programme
WWT is an equal opportunities employer and all applications will be considered solely on merit.
Trading Supervisor (Catering & Retail) in Llanelli employer: Wildfowl and Wetlands Trust
Contact Detail:
Wildfowl and Wetlands Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trading Supervisor (Catering & Retail) in Llanelli
✨Tip Number 1
Get to know the company! Research WWT and its mission to restore wetlands. This will not only help you understand their values but also give you a chance to show your passion for conservation during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and team management. Think of examples from your past experience that showcase your skills in these areas – we want to see your creative problem-solving in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at WWT.
We think you need these skills to ace Trading Supervisor (Catering & Retail) in Llanelli
Some tips for your application 🫡
Show Your Passion: Make sure to highlight your love for customer service in your application. We want to see that you share our enthusiasm for creating incredible experiences for visitors!
Tailor Your Experience: When detailing your previous supervisory experience, connect it directly to the role of Trading Supervisor. Show us how your skills can help motivate a team and maintain high standards in our retail and catering operations.
Be Creative: Don’t shy away from showcasing your creative problem-solving skills. We’re looking for someone who can think outside the box and bring fresh ideas to our trading team!
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to review your application and get you on board with our amazing team!
How to prepare for a job interview at Wildfowl and Wetlands Trust
✨Know Your Customer Service Stuff
Since this role is all about incredible customer service, make sure you can share specific examples of how you've delivered exceptional service in the past. Think about times when you went above and beyond for a customer or resolved a tricky situation.
✨Show Off Your Supervisory Skills
Be ready to discuss your previous supervisory experience. Highlight how you've motivated a team, set targets, and maintained high standards. Prepare some anecdotes that showcase your leadership style and how you balance supporting your team while being hands-on.
✨Get Creative with Problem Solving
This job requires a creative eye and strong problem-solving skills. Think of examples where you've had to come up with innovative solutions in a retail or catering environment. Be prepared to discuss how you approach challenges and keep things running smoothly.
✨Understand WWT's Mission
Familiarise yourself with WWT's conservation work and mission. Show your passion for wetlands and how your role as Trading Supervisor contributes to this cause. This will demonstrate that you're not just looking for a job, but that you genuinely care about the organisation's goals.