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- Tasks: Support mammal care and engage with visitors about conservation.
- Company: Join WWT, a leader in wetland restoration and wildlife conservation.
- Benefits: Enjoy free entry to wetland centres and volunteer discounts.
- Why this job: Make a real impact on wildlife while gaining hands-on experience.
- Qualifications: No formal qualifications needed; just a passion for animals and teamwork.
- Other info: Flexible hours, with 7.5 - 15 hours per week commitment.
Living Collections – Mammal Support Volunteer
- Living Collections – Mammal Support Volunteer
About The Role
At WWT, we shape unforgettable experiences. We bring awe-inspiring nature up close and let it do the talking. In this role you will help to look after our Asian Small-Clawed Otters and Back from the Brink exhibits (which include Water Voles and Harvest Mice) and engage with the public in understanding more about these species and the conservation threats they face.
What will you be doing?
Duties may include some or all of the following:
- Helping to prepare the mammal areas for opening at the beginning of each day – checking exhibits, cleaning windows and public area; ensuring all are correct and safe before the visitors arrive.
- Food preparation and feeding of off show and on show species.
- Cleaning and maintaining of all animal areas.
- Interaction with visitors, answering questions and assisting keeper with public presentations.
- Possible assistance in the Ectotherm Section and Living Wetland Theatre.
- Ensure the safety, welfare and enjoyment of the visiting public.
Volunteers are an essential part of the WWT team. You\’ll get a warm welcome, including information on training, equipment and anything else you need.
Just to let you know, some of our roles are very popular. To help our teams and minimise disappointment for people kind enough to want to support us, we might take roles down before the closing date if we get a lot of applications. To avoid disappointment, make sure you apply as soon as possible and give us as much detail as possible in your application. We will be in touch with all applicants after the role has closed. If you do miss a role, or are looking for something particular, you can sign up to opportunity alerts.
If you are interested in volunteering for WWT but don\’t wish to apply online, please email volunteering@wwt.org.uk or leave a message at 01453 891 231 with your name and number.
About You
No formal qualifications are required. However, this role will suit you if you have formal or informal experience or an understanding of animal husbandry and are:
- Practical and physically able.
- Over the age of 18.
- Able to reliably give us 7.5 – 15 hours of their time a week.
- Able to work in a team of staff and volunteers.
- Experienced in a visitor service environment with a strong commitment to excellent customer service.
- Experienced in mammal husbandry (desirable).
- Proactive and able to work under the direction of the Mammal team as well as lone working.
- Keen to support the work of WWT.
- Sociable and customer-focused.
About Us
We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands . There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.
Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.
Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?
Why you\’ll love volunteering at WWT
- Feel good knowing you are helping to restore wetlands, and our world
- Be surrounded and inspired by like-minded wetland lovers
- Hear from the people who inject their energy, passion and expertise into wetlands and wildlife – talks, walks, webinars, tea and cake…
- Free entry to all our wetland centres, including your family
- Volunteer discount on shopping and memberships
- Access to webinars and practical information to help you manage daily life
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Living Collections - Mammal Support Volunteer employer: Wildfowl and Wetlands Trust
Contact Detail:
Wildfowl and Wetlands Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Living Collections - Mammal Support Volunteer
✨Tip Number 1
Familiarise yourself with the specific species you'll be working with, like Asian Small-Clawed Otters and Water Voles. Understanding their behaviours and conservation needs will not only impress during your interactions but also show your genuine interest in the role.
✨Tip Number 2
Engage with current volunteers or staff at WWT through social media or local events. Building connections can provide you with insider knowledge about the role and demonstrate your enthusiasm for joining the team.
✨Tip Number 3
Prepare to discuss your experience in customer service and teamwork during any informal chats or interviews. Highlighting your ability to engage with visitors and work collaboratively will set you apart from other candidates.
✨Tip Number 4
Be proactive in showing your commitment to the role by volunteering for related activities or events in your community. This demonstrates your dedication to animal welfare and conservation, making you a more appealing candidate.
We think you need these skills to ace Living Collections - Mammal Support Volunteer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Living Collections - Mammal Support Volunteer position. This will help you tailor your application to highlight relevant experiences.
Highlight Relevant Experience: Even if you don't have formal qualifications, emphasise any informal experience or understanding of animal husbandry. Mention any previous volunteer work, customer service roles, or teamwork experiences that demonstrate your suitability for the role.
Show Your Passion: Express your enthusiasm for wildlife conservation and the specific species mentioned in the job description. Share any personal stories or motivations that illustrate your commitment to supporting WWT's mission.
Be Detailed and Prompt: Provide as much detail as possible in your application about your availability and willingness to commit 7.5 - 15 hours a week. Apply as soon as possible to avoid missing out on this popular role.
How to prepare for a job interview at Wildfowl and Wetlands Trust
✨Show Your Passion for Conservation
Make sure to express your enthusiasm for wildlife conservation and the specific species you'll be working with. Share any personal experiences or knowledge you have about animal husbandry, especially regarding mammals.
✨Demonstrate Teamwork Skills
Since this role involves working closely with both staff and other volunteers, highlight your ability to collaborate effectively. Provide examples of past experiences where you successfully worked as part of a team.
✨Prepare for Visitor Interaction
As you'll be engaging with the public, think about how you can make their experience memorable. Prepare to discuss how you would answer common questions about the animals and their conservation needs.
✨Be Ready for Practical Questions
Expect questions related to the practical aspects of the role, such as cleaning and food preparation. Be prepared to discuss any relevant experience you have in these areas, even if it's informal.