Engagement Officer in Dumfries

Engagement Officer in Dumfries

Dumfries Full-Time 19300 - 25600 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage visitors and enhance their experience at a stunning nature reserve.
  • Company: Join WWT, a passionate team dedicated to restoring wetlands.
  • Benefits: Enjoy 33 days annual leave, free entry to wetland centres, and flexible working.
  • Why this job: Make a real impact on conservation while developing your marketing skills.
  • Qualifications: Experience in digital marketing and excellent communication skills required.
  • Other info: Part-time role with opportunities for creativity and teamwork.

The predicted salary is between 19300 - 25600 £ per year.

Salary: £24,394.50 per annum FTE (£14,636.70 per annum for 22.5 hours per week)

Contract: Permanent

Work Pattern: This is a part-time role working 22.5 hours, 3 days from 7, and as we are a small team, this will include weekend and bank holiday working on a regular basis. Some evening work may be required.

Location: WWT Caerlaverock, DG1

About The Role

Caerlaverock is a stunning nature reserve situated on the north Solway coast. We are looking to recruit a motivated and enthusiastic Engagement Officer with marketing skills to join our small team. Inspired by working on one of the best nature reserves in Scotland, you will use your creative marketing skills and knowledge to give Caerlaverock a face and a voice so raising the profile of this wonderful site. You will work with a team of volunteers at our visitor hub to support the admissions to the site and provide interesting and creative interpretation to enhance the visitor experience.

About You

  • Experience to deliver relevant and vibrant digital output for the Centre to include Facebook, Twitter and Instagram to maximise coverage for WWT.
  • Excellent written and verbal communication skills, with experience of writing content for various audiences.
  • Good working knowledge of Microsoft Office, Excel, PowerPoint and Outlook.
  • A high level of creativity and organisation in delivering innovative content across social media and web pages, and interpretation to enhance visitor experience.
  • Ability to respond on digital platforms to sensitive and complex issues with support from the central media and communications team.
  • Ability to work independently under own initiative and as part of a team to deliver a communication plan.
  • Support the management team in supervision, training and support of a small volunteer group.
  • Driving licence required.

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case. Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar. Whatever you do here, you’ll be helping to restore wetlands and unlock their power.

Why you’ll love working at WWT

  • Wake up every day knowing your work is helping to restore wetlands, and our world
  • Be surrounded and inspired by our team of passionate, dedicated people
  • 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
  • Free entry to all our wetland centres, including your family
  • Free car parking and secure bike storage areas
  • Colleague discount on shopping and memberships
  • Cycle to work scheme
  • Contributory pension scheme
  • Life Assurance of three times your salary, for peace of mind for your loved ones
  • Independent personal, workplace and financial advice from our Employee Assistance Programme

Additional information: This is a part-time role working 22.5 hours, 3 days from 7, and as we are a small team, this will include weekend and bank holiday working on a regular basis. Some evening work may be required. Accommodation on site is available.

Closing Date: Friday 27th February 2026. N.B. We reserve the right to close the advert early if we receive a sufficient number of applications from candidates who meet the required skills and experience. We therefore encourage early applications.

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

WWT is an equal opportunities employer and all applications will be considered solely on merit. No agencies please.

Engagement Officer in Dumfries employer: Wildfowl and Wetlands Trust

At WWT Caerlaverock, we pride ourselves on being an exceptional employer, offering a unique opportunity to work in one of Scotland's most beautiful nature reserves. Our supportive work culture fosters creativity and collaboration, allowing you to make a meaningful impact while enjoying generous benefits such as 33 days of annual leave, free entry to all wetland centres, and a contributory pension scheme. Join our passionate team and contribute to the vital mission of restoring wetlands, all while enjoying the stunning surroundings of the north Solway coast.
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Contact Detail:

Wildfowl and Wetlands Trust Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Engagement Officer in Dumfries

✨Tip Number 1

Get to know the company! Research WWT and their mission to restore wetlands. This will help you tailor your conversations during interviews and show that you're genuinely interested in the role.

✨Tip Number 2

Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the team culture and what it’s really like to work as an Engagement Officer.

✨Tip Number 3

Prepare for the interview by practising common questions related to marketing and communication. Think about how you can showcase your creativity and experience in engaging audiences through social media.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our amazing team at WWT.

We think you need these skills to ace Engagement Officer in Dumfries

Creative Marketing Skills
Digital Content Creation
Social Media Management
Written Communication Skills
Verbal Communication Skills
Microsoft Office Suite
Organisational Skills
Visitor Experience Enhancement
Teamwork
Independent Working
Volunteer Supervision
Problem-Solving Skills
Driving Licence

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for nature and conservation shine through. We want to see how much you care about the environment and how that passion can translate into your role as Engagement Officer.

Tailor Your Content: Make sure to customise your application to highlight your marketing skills and experience with digital platforms. We’re looking for someone who can create vibrant content, so show us what you've got!

Be Clear and Concise: Use clear language and keep your application straightforward. We appreciate good communication skills, so make sure your writing is easy to read and gets straight to the point.

Apply Early!: Don’t wait until the last minute to submit your application. We might close the advert early if we find the right candidate, so get your application in through our website as soon as you can!

How to prepare for a job interview at Wildfowl and Wetlands Trust

✨Know Your Audience

Before the interview, take some time to research WWT and their mission. Understand their focus on restoring wetlands and how your role as an Engagement Officer fits into that vision. This will help you tailor your answers and show genuine interest in the organisation.

✨Showcase Your Creativity

As an Engagement Officer, creativity is key! Prepare examples of past marketing campaigns or social media content you've created. Be ready to discuss how you can bring innovative ideas to enhance visitor experiences at Caerlaverock.

✨Demonstrate Communication Skills

Since excellent written and verbal communication skills are essential for this role, practice articulating your thoughts clearly. Consider preparing a brief presentation or pitch about a potential campaign for WWT to showcase your ability to engage different audiences.

✨Be Ready for Team Dynamics

This role involves working closely with volunteers and the management team. Think of examples where you've successfully collaborated with others or led a team. Highlight your ability to support and train volunteers, as well as your experience in working independently.

Engagement Officer in Dumfries
Wildfowl and Wetlands Trust
Location: Dumfries
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