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- Tasks: Support our café team by clearing tables, washing up, and engaging with visitors.
- Company: Join WWT, a passionate team dedicated to restoring vital wetland ecosystems.
- Benefits: Enjoy discounts, free entry to wetland centres, and training opportunities while volunteering.
- Why this job: Make a positive impact on the environment while meeting like-minded people in a fun setting.
- Qualifications: Good kitchen etiquette, communication skills, and a commitment to customer service are essential.
- Other info: Uniform and name badge provided; this role involves light lifting and being on your feet.
At WWT Llanelli, we shape unforgettable experiences. At heart we are warm, welcoming and genuine. In our Estuary Café we do this by offering a delicious selection of home cooked food and chilled drinks, served and assisted by our friendly team of staff and volunteers. All of which can be enjoyed overlooking the beautiful Gower Peninsula and spectacular wildlife.
We are looking for volunteers who can support our team in our Café and ensure we offer excellent customer service to our visitors.
Tasks will include
- Assisting the café team with clearing of tables
- Supporting behind-the-scenes with tasks such as washing up and loading the dishwasher
- Engaging with visitors to the café and helping with any enquiries they may have
- Assisting with recycling
- Refilling counters and displays
We want your volunteering to be a positive and fun experience. You’ll get a warm welcome, including information on training, equipment and other information you need. This will include risk assessments based on your role and any particular support you need.
Volunteers are an essential part of the WWT team. You\’ll get a warm welcome, including information on trai ning, equipment and anything else you need.
If you are interested in volunteering for WWT but don\’t wish to apply online, please email volunteering@wwt.org.uk or leave a message at 01453 891 231 with your name and number.
About You
You will enjoy this role if you:
- Have good general knowledge of kitchen etiquette.
- Have verbal communication skills
- Enjoy working as part of a team
- Are committed to excellent customer service
- Good general fitness as this role involves spending periods of time on your feet and may involve some light lifting
- Are reliable and committed to the role and the team
- Have an interest in and enthusiasm for the work of WWT
- Maintain good standards of personal hygiene.
How will you benefit?
- This is an excellent opportunity to volunteer within an internationally important wetland site.
- Suitable uniform and a name badge is provided to all regular volunteers
- Discount is available in the café and shop on the days of volunteering
- Relevant training opportunities will be provided
- You will be part of a friendly and dedicated team with plenty of opportunities to meet new people
About Us
We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands . There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.
Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.
Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?
Why you\’ll love volunteering at WWT
- Feel good knowing you are helping to restore wetlands, and our world
- Be surrounded and inspired by like-minded wetland lovers
- Hear from the people who inject their energy, passion and expertise into wetlands and wildlife – talks, walks, webinars, tea and cake…
- Free entry to all our wetland centres, including your family
- Volunteer discount on shopping and memberships
- Access to webinars and practical information to help you manage daily life
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Catering - Cafe Support employer: Wildfowl and Wetlands Trust
Contact Detail:
Wildfowl and Wetlands Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering - Cafe Support
✨Tip Number 1
Familiarise yourself with the WWT's mission and values. Understanding their commitment to restoring wetlands will help you connect with the team and demonstrate your enthusiasm for their work during any interactions.
✨Tip Number 2
Engage with current volunteers or staff if possible. This can provide you with insights into the role and the team dynamics, which can be beneficial when discussing your fit for the position.
✨Tip Number 3
Showcase your customer service skills in conversations. Since the role involves engaging with visitors, highlighting any previous experience in customer-facing roles can set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss your teamwork abilities. The role requires working closely with others, so think of examples where you've successfully collaborated in a team setting to share during your discussions.
We think you need these skills to ace Catering - Cafe Support
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the tasks and responsibilities involved in the Cafe Support role. This will help you tailor your application to highlight relevant skills and experiences.
Highlight Relevant Experience: In your application, emphasise any previous experience in customer service or kitchen environments. Mention specific instances where you've demonstrated teamwork, communication skills, and a commitment to excellent service.
Show Your Enthusiasm: Express your passion for volunteering and your interest in the work of WWT. Share why you want to be part of their team and how you can contribute to creating positive experiences for visitors.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-written application reflects your attention to detail and professionalism.
How to prepare for a job interview at Wildfowl and Wetlands Trust
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share any previous experiences where you went above and beyond to help customers, as this aligns perfectly with the values of WWT.
✨Demonstrate Team Spirit
Since this role involves working closely with a team, highlight your ability to collaborate and support others. You could mention specific examples of teamwork from past experiences, showcasing how you contribute positively to group dynamics.
✨Familiarise Yourself with Kitchen Etiquette
Brush up on general kitchen etiquette and hygiene standards before the interview. Being knowledgeable about these aspects will show that you take the role seriously and understand the importance of maintaining a clean and safe environment.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of the interview. This could include inquiries about training opportunities or how volunteers are integrated into the team. It shows your genuine interest in the role and the organisation.
