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- Tasks: Lead a dedicated team to ensure exceptional guest experiences every day.
- Company: Join Wildes, a vibrant hospitality brand known for its commitment to guest satisfaction.
- Benefits: Enjoy flexible working hours, competitive pay, and opportunities for career growth.
- Why this job: Be part of a fun, energetic culture that values teamwork and making a difference.
- Qualifications: Previous experience in hospitality management and a passion for customer service are essential.
- Other info: This role offers the chance to shape guest experiences and lead a dynamic team.
The predicted salary is between 36000 - 60000 £ per year.
If you want to lead a friendly, hardworking team that takes pride in their work and thrives on making our guests happy, this opportunity to join our Front of House team is perfect.
A fantastic opportunity has arisen to join Wildes. We are looking for an energetic, hands-on, dynamic, and enthusiastic individual who is passionate about hospitality.
Senior Guest Services Manager employer: Wildes Group
Contact Detail:
Wildes Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Guest Services Manager
✨Tip Number 1
Show your passion for hospitality in every interaction. When networking or speaking with current employees, express your enthusiasm for creating memorable guest experiences. This will demonstrate that you align with our values at StudySmarter.
✨Tip Number 2
Research our company culture and recent initiatives. Being knowledgeable about Wildes and its commitment to guest satisfaction will help you stand out during informal conversations or interviews, showcasing your genuine interest in the role.
✨Tip Number 3
Prepare to discuss specific examples from your past experience where you've successfully led a team or improved guest services. Tailoring your stories to reflect the qualities we value will make a strong impression.
✨Tip Number 4
Engage with us on social media platforms. Commenting on our posts or sharing relevant content can help you get noticed and show your proactive approach to connecting with our brand before applying.
We think you need these skills to ace Senior Guest Services Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Senior Guest Services Manager position. Tailor your application to highlight your relevant experience in hospitality and guest services.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous roles in hospitality management. Use bullet points to showcase your achievements, such as improving guest satisfaction scores or leading successful teams.
Write a Personalised Cover Letter: In your cover letter, express your passion for hospitality and your enthusiasm for the role. Mention specific experiences that demonstrate your leadership skills and ability to create a positive guest experience.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Wildes Group
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences that highlight your passion for making guests happy and how you’ve gone above and beyond in previous roles.
✨Demonstrate Leadership Skills
As a Senior Guest Services Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you motivate others to deliver excellent service.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-life situations. Think of scenarios where you had to handle difficult guests or resolve conflicts, and be ready to discuss how you approached these challenges.
✨Research Wildes and Its Values
Familiarise yourself with Wildes' mission and values. Understanding their approach to guest services will help you align your answers with what they are looking for, showing that you are a good fit for their team.
