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- Tasks: Manage referrals and build relationships to support children in accessing the right care.
- Company: Values-driven organisation focused on children's wellbeing.
- Benefits: Competitive salary, 10% bonus, flexible remote work, and a supportive team.
- Other info: Join us to be part of a team that prioritises inclusion and trauma-informed practice.
- Why this job: Make a meaningful impact on children's lives while working in a collaborative environment.
- Qualifications: Experience in social care, strong admin skills, and a commitment to safeguarding.
The predicted salary is between 30000 - 40000 £ per year.
Be the first step in a child’s journey to the right care. We're looking for an organised and efficient Referrals & Commissioning Coordinator to join our Referrals Team. You’ll be the first point of contact for Local Authorities, managing referrals and relationships with care, professionalism and compassion. This is a key role supporting children to access the right care, ensuring every interaction is thoughtful, responsive, and aligned with our values.
What You’ll Do
- Manage the referrals inbox, responding in a timely, professional way
- Screen referrals using trauma-informed principles, non-judgemental practice and keeping children’s needs at the centre
- Build strong, trusting relationships with Local Authority partners
- Coordinate placements, admissions, and offer documentation
- Maintain accurate systems and ensure compliance with regulatory frameworks
- Deliver high-quality customer service across all interactions
About You
- Experience in social care / children’s services / social work
- Strong administration and organisational skills
- Able to manage a busy workload with accuracy and attention to detail
- A confident communicator who builds positive relationships
- Committed to safeguarding, inclusion, and trauma-informed practice
Why Join Us?
- A values-driven organisation where children are always at the centre
- Competitive salary + 10% bonus
- Flexible remote working with minimal travel
- Supportive, collaborative team environment
- A meaningful role making a difference to children’s lives
At Wilderness Way, we’re committed to equality and the safety of children in our care. If you’re ready to make a lasting impact, we’d love to hear from you. This role is subject to necessary background checks, including an Enhanced DBS, Access NI, or Disclosure Scotland.
Referrals and Commissioning Coordinator in Penrith employer: WILDERNESS WAY
Contact Detail:
WILDERNESS WAY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Referrals and Commissioning Coordinator in Penrith
✨Tip Number 1
Network like a pro! Reach out to your connections in social care or children's services. A friendly chat can lead to insider info about job openings or even referrals that could land you an interview.
✨Tip Number 2
Be proactive! Don’t just wait for job postings to pop up. Contact organisations directly, like Wilderness Way, and express your interest in the Referrals and Commissioning Coordinator role. Sometimes, showing enthusiasm can get you noticed before a position is even advertised.
✨Tip Number 3
Prepare for interviews by practising common questions related to social care and trauma-informed practices. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 4
Follow up after interviews! A simple thank-you email can keep you on their radar and show your genuine interest in the role. Plus, it’s a great way to reiterate how your skills align with their mission of supporting children.
We think you need these skills to ace Referrals and Commissioning Coordinator in Penrith
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in social care and how it aligns with our values. We want to see how you can bring your unique skills to the Referrals Team!
Showcase Your Communication Skills: As a Referrals & Commissioning Coordinator, strong communication is key. Use your application to demonstrate how you've built positive relationships in previous roles. We love seeing examples of effective communication!
Be Detail-Oriented: Attention to detail is crucial in this role. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure their application is polished and professional.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at WILDERNESS WAY
✨Know Your Stuff
Make sure you understand the role of a Referrals and Commissioning Coordinator inside out. Familiarise yourself with trauma-informed principles and how they apply to managing referrals. This will show that you’re not just interested in the job, but that you genuinely care about the children’s needs.
✨Showcase Your Communication Skills
As a key point of contact for Local Authorities, your communication skills are crucial. Prepare examples of how you've built strong relationships in previous roles. Think about times when you’ve had to handle difficult conversations or manage expectations – these stories will highlight your ability to connect with others professionally and compassionately.
✨Demonstrate Organisational Skills
This role requires strong administration and organisational skills. Be ready to discuss how you manage a busy workload and ensure accuracy in your work. You might want to bring up specific tools or methods you use to stay organised, as this will give the interviewers confidence in your ability to handle the demands of the role.
✨Align with Their Values
Wilderness Way is all about putting children at the centre of everything they do. Before the interview, think about how your personal values align with theirs. Be prepared to share your commitment to safeguarding, inclusion, and trauma-informed practice, as this will resonate well with the interviewers and demonstrate that you’re a good fit for their team.