At a Glance
- Tasks: Design and sell bespoke travel itineraries for Scotland and England.
- Company: Dynamic travel company with a passion for adventure and sustainability.
- Benefits: Competitive salary, flexible working, generous holiday, and career development opportunities.
- Other info: Enjoy a vibrant work culture with team activities and industry discounts.
- Why this job: Combine your love for travel with creativity while making clients' dream trips come true.
- Qualifications: Experience in custom travel itineraries and strong sales skills required.
The predicted salary is between 25375 - 32650 £ per year.
The role involves designing, costing, and selling bespoke travel itineraries for clients, focusing on Scotland and England. You will manage client relationships from initial enquiry through to conversion and delivery, working to ambitious but achievable sales targets. You will create detailed, inspiring trip proposals that are realistic, well planned, and aligned with client expectations. Collaboration with operations teams is essential to ensure trips run smoothly and to a high standard. Maintaining accurate records within the company CRM and contributing to the wider sales team where required is also part of the role. Some weekend work may be required to support out of hours operational needs.
What we are looking for:
- Strong experience in creating and selling custom travel itineraries, ideally within the travel or tourism sector.
- A proven ability to meet or exceed sales and conversion targets.
- Excellent organisation and attention to detail, even when managing multiple enquiries and deadlines.
- Strong interpersonal skills and the ability to build lasting relationships with clients and partners.
- Good IT skills, with experience using CRM systems and cloud based tools.
- A genuine passion for travel, adventure, sustainability, and wild places.
What is on offer:
- Salary £25,375 to £32,650, depending on experience.
- 35 hour working week.
- 31 days holiday plus up to 12 additional rostered days off per year.
- Flexible and hybrid working, with up to two weeks per year working from anywhere.
- Company pension and health plan, after qualifying period.
- Training and career development opportunities.
- Industry discounts, bike to work scheme, volunteer leave, and team activity afternoons.
- Family and friends discounts and other staff benefits.
How to apply:
To apply, please submit your CV and cover letter through Highland Jobs. Applications close on 21 December 2025, however interviews may take place before the closing date. Apply through Highland Jobs today.
Senior Custom Trip Designer in Aviemore employer: Wilderness Group
As a Senior Custom Trip Designer, you will thrive in a dynamic and supportive work environment that values creativity and collaboration. With a strong focus on employee growth, we offer extensive training opportunities, flexible working arrangements, and generous holiday allowances, ensuring a healthy work-life balance. Join us in crafting unforgettable travel experiences while enjoying unique benefits like industry discounts and the chance to work from anywhere for up to two weeks each year.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Custom Trip Designer in Aviemore
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Wilderness Group who are looking for fresh talent for roles like Senior Custom Trip Designer.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Wilderness Group and give you a leg up for your Senior Custom Trip Designer application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Senior Custom Trip Designer openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Senior Custom Trip Designer in Aviemore
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Senior Custom Trip Designer role at Wilderness Group.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Senior Custom Trip Designer position at Wilderness Group.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Wilderness Group.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Wilderness Group's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Senior Custom Trip Designer.
How to prepare for a job interview at Wilderness Group
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Wilderness Group.
