At a Glance
- Tasks: Be the friendly face of our school, greeting visitors and handling communications.
- Company: Join Wildern School, part of the RAISE Education Trust, known for its supportive environment.
- Benefits: Enjoy a competitive salary, paid days off, and access to a leisure centre.
- Other info: Flexible work environment with opportunities for personal growth and development.
- Why this job: Make a real difference in students' lives while working in a vibrant school community.
- Qualifications: Strong communication skills and proficiency in Microsoft Office are essential.
The predicted salary is between 29651 - 36241 £ per year.
- Receptionist
- Full Time hours of 36.25 hours per week, 7.45am to 3.30pm Monday to Friday, Term-time only (38 weeks). Grade B - Step 1 -
- Actual Annual Salary £20,369.06
(which is equivalent to a full-time salary of £24,796).
As part of our commitment to staff wellbeing RAISE Education Trust is trialling a two week half term break 19th to 30th October 2026.
Following this trial, should the Trust revert back to a one-week October half term break from 2027 the contractual working weeks would increase to 39 weeks and the salary would increase accordingly.
Wildern School is searching for an enthusiastic and efficient person to man our busy reception desk.
You will be the first point of contact - the friendly face of the school (meeting & greeting, responding to emails/telephone calls).
Working with the public, parents, staff and pupils requires someone who has tact and diplomacy and the right person will need to have high standards of verbal and written communication with the ability to use the full suite of Microsoft Office.
You will need to work independently and as part of a team with a flexible approach to your work, as no two days are the same.
If you are a hardworking individual who has a great sense of humour and you have patience, with a passion for assisting young people, then we would welcome your application.
Wildern School is recognised as a ‘Good’ school across all four areas in our recent Ofsted 2024 inspection.
Benefits of working for our trust include
- Friendly and sociable colleagues.
- RAISE a Hand day: One day per academic year - a fully paid day off to support personal events.
- Two-week October half term: Providing staff and students with an extended break during the autumn term.
- Free on-site car park.
- Staff membership rates to our modern on-site Leisure Centre.
- Enrolment in one of the UK’s Largest public sector pension schemes.
- A tax efficient Cycle-to-Work scheme through salary sacrifice.
- Good transport links.
We are part of the RAISE Education Trust which comprises of Wildern School, Deer Park Secondary School and Boorley Park Primary School.
Our staff form a collective team that makes a difference to the lives of our students.
This is an exciting time for the trust and all colleagues present and future.
If you currently work in a school, please ensure one of your references is from your current Headteacher.
Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date if we receive applications that meet the criteria.
Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
RAISE Education Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
We will ensure that all our recruitment and selection practices reflect this commitment.
All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.
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Receptionist in Hedge End employer: Wildern School
Wildern School, part of the RAISE Education Trust, is an excellent employer that prioritises staff wellbeing and professional growth. With a friendly and supportive work culture, employees enjoy unique benefits such as a two-week October half term break, a fully paid 'RAISE a Hand' day for personal events, and access to a modern on-site Leisure Centre. Join our dedicated team where your contributions make a meaningful impact on the lives of young people in a 'Good' rated school environment.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Hedge End
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Wildern School. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Wildern School before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Receptionist in Hedge End
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Wildern School:Your cover letter is your chance to shine! Tell us why you want to work at Wildern School specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Wildern School!
How to prepare for a job interview at Wildern School
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
