At a Glance
- Tasks: Lead a vibrant aparthotel in London, driving operations and profitability.
- Company: Wilde, a rapidly expanding aparthotel operator with a diverse team.
- Benefits: Paid family leave, bonus scheme, discounted stays, and education support.
- Other info: Participate in our Elevate leadership program for personal growth.
- Why this job: Join a dynamic team and make a real impact in a thriving environment.
- Qualifications: Proven leadership experience and 3+ years in a similar role.
The predicted salary is between 56700 - 69300 £ per year.
Welcome to Wilde, a thriving, exciting and rapidly expanding aparthotel operator, making waves across the heart of Europe! With an impressive track record of multiple new aparthotels opening each year, we're on an unstoppable journey, with exceptional properties across iconic European cities like London, Berlin, Edinburgh, Lisbon and Vienna. Embrace the high-paced, evolving environment with enthusiasm and curiosity. At Wilde, we're not just an aparthotel group: we're a diverse and inclusive team that encourages you to bring your unique self to work and make a real impact. Our Irish heritage mixes with local cultures to form new experiences that are unique to each city, and each Wilde.
We are currently seeking an experienced and commercially focused General Manager to lead our beautiful property, near Liverpool St, London. As the General Manager, you will be responsible for the overall operation of the hotel, along with full accountability for the property's profitability line. You will collaborate very closely with our commercial and revenue teams and will play a pivotal role in helping us achieve our business goals.
Benefits:
- Paid family leave (>1 year of service)
- Bonus scheme that rewards high performers - based on our core values and tied to individual property goals
- Discounted rates for overnight stays for you, and your family and friends
- Refer and earn scheme - earn up to £550
- Cycle to work scheme - to support a healthy lifestyle and our planet
- Education Support to help you foster new skills
- Volunteer days: 2 paid volunteer days per year
- EAP: Support for you and your family when you need it with our Employee Assistance Program (EAP)
As a General Manager, you will be automatically enrolled into our leadership program: Elevate - designed to harness your skills and make you an even better values driven and commercially astute leader.
We would love you to have: Proven leadership experience and 3+ years in a similar level role, along with significant experience within a lifestyle hotel or aparthotel.
General Manager employer: Wilde
Wilde is an exceptional employer that champions a vibrant and inclusive work culture, offering a range of benefits such as flexible working patterns, paid family leave, and opportunities for personal growth through education support. As a Guest Services Manager in the dynamic city of Cambridge, you'll thrive in a fast-paced environment where your contributions are valued, and you can make a meaningful impact on guest experiences while enjoying unique perks like discounted stays and volunteer days.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Wilde. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Wilde
Don't be shy about reaching out to Wilde directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Wilde and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Wilde
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
