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- Tasks: Welcome guests and create memorable experiences in a vibrant aparthotel environment.
- Company: Wilde, a rapidly expanding aparthotel operator across iconic European cities.
- Benefits: Flexible working patterns, bonus schemes, discounted stays, and education support.
- Other info: Engage with the community and enjoy excellent career growth opportunities.
- Why this job: Join a diverse team and make a real impact while having fun!
- Qualifications: Prior experience is helpful, but full training will be provided.
The predicted salary is between 22000 - 26000 £ per year.
Welcome to Wilde, a thriving, exciting and rapidly expanding aparthotel operator, making waves across the heart of Europe! With an impressive track record of multiple new aparthotels opening each year, we’re on an unstoppable journey, with exceptional properties across iconic European cities like London, Berlin, Edinburgh, Lisbon and Vienna.
We are on the search for our next Guest Services Host – Night Auditor at Wilde to work across our public areas, lobby, reception and R&B spaces. Embrace the high-paced, evolving environment with enthusiasm and curiosity. At Wilde, we’re not just an aparthotel group: we're a diverse and inclusive team that encourages you to bring your unique self to work and make a real impact. Our Irish heritage mixes with local cultures to form new experiences that are unique to each city, and each Wilde.
Benefits:
- Paid family leave (>1 year of service)
- Flexible working patterns
- Bonus scheme that rewards high performers - based on our core values and tied to individual property goals
- Discounted rates for overnight stays for you, your family and friends
- Refer and earn scheme - earn up to £/€550
- Cycle to work scheme - to support a healthy lifestyle and our planet
- Education Support to help you foster new skills
- Volunteer days: 2 paid volunteer days per year
- Support for you and your family when you need it with our Employee Assistance Program (EAP)
- An extra day off to celebrate your birthday
We would love you to have:
Prior experience in a similar role is helpful but full training will be provided!
What you can do for us:
- Endless Opportunities in One Space: Whether you’re welcoming guests or crafting the perfect cocktail, you'll thrive in our dynamic lobby, bar, and host stand. It's about maintaining a fun, fresh, and fast-paced environment while delivering excellent service.
- Be the Ultimate Brand Ambassador: Take ownership of your role with enthusiasm, energy, and a touch of flair—become the face of Wilde and represent us with pride.
- Make a Lasting Impact: Confidence is key! Master communication and teamwork to create memorable experiences for every guest that walks through our doors.
- Stay Driven, Stay Motivated: Strive for excellence every day—set ambitious goals and exceed them. We work together to push boundaries and celebrate our collective success.
- Exemplify Excellence at All Times: From the moment guests arrive, greet them warmly and with a smile, ensuring they feel welcome and at home.
- Understand Your Guests: Commit to learning the preferences and needs of our guests to provide personalised, thoughtful service that leaves a lasting impression.
- Push the Boundaries of Excellence: Constantly seek opportunities to innovate and improve. Your drive to make things better propels us all toward greater success.
- Lead with Kindness and Respect: Foster a culture of respect, inclusivity, and kindness, ensuring everyone feels valued and part of the team.
- Engage with the Community: Actively participate in local charity events and initiatives, building strong relationships within the community and contribute to our collective mission.
Start your Wilde journey today! Take the leap and click "apply" now!
Guest Services Host - Night Auditor in Cambridge employer: Wilde
Contact Detail:
Wilde Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Services Host - Night Auditor in Cambridge
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the hospitality industry. They might have insider info on openings at Wilde or can put in a good word for you.
✨Tip Number 2
Be ready for that interview! Research Wilde’s values and culture so you can show how your unique self fits right in. Prepare some questions to ask about their community engagement or team dynamics—this shows you’re genuinely interested!
✨Tip Number 3
Show off your personality! When you apply through our website, let your enthusiasm shine through. Share experiences that highlight your ability to create memorable guest experiences and how you embody the Wilde spirit.
✨Tip Number 4
Follow up after your application! A quick email thanking them for the opportunity and expressing your excitement can set you apart. It shows you’re proactive and really keen on joining the Wilde team!
We think you need these skills to ace Guest Services Host - Night Auditor in Cambridge
Some tips for your application 🫡
Show Your Personality: When writing your application, let your unique self shine through! We want to see your enthusiasm and energy, so don’t be afraid to inject a bit of flair into your words. Remember, we’re all about creating memorable experiences, and that starts with you!
Tailor Your Application: Make sure to customise your application to reflect the role of Guest Services Host – Night Auditor. Highlight any relevant experience or skills that align with our values and the dynamic environment at Wilde. This shows us you’re genuinely interested in being part of our team!
Be Clear and Concise: While we love creativity, clarity is key! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to see your qualifications and what you can bring to the table.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy—just click 'apply' and take the leap into your Wilde journey!
How to prepare for a job interview at Wilde
✨Know the Company Inside Out
Before your interview, dive deep into Wilde's values, culture, and recent news. Understanding their unique blend of Irish heritage and local influences will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Showcase Your Customer Service Skills
As a Guest Services Host, you'll be the face of Wilde. Prepare examples from your past experiences where you delivered exceptional service or resolved guest issues. Highlighting your ability to create memorable experiences will set you apart.
✨Embrace the Fast-Paced Environment
Wilde thrives on energy and enthusiasm! Be ready to discuss how you handle high-pressure situations and maintain a positive attitude. Share stories that demonstrate your adaptability and eagerness to contribute to a dynamic team.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about team dynamics, opportunities for growth, or how they celebrate success. This shows your interest in the role and helps you gauge if Wilde is the right fit for you.