Online Merchandiser

Online Merchandiser

Full-Time 28000 - 34000 £ / year (est.) Home office (partial)
WildBounds

At a Glance

  • Tasks: Manage digital assets and optimise online merchandising for an exciting outdoor gear retailer.
  • Company: Join WildBounds, a passionate team dedicated to outdoor adventures and premium gear.
  • Benefits: Competitive salary, performance bonuses, hybrid work, and generous staff discounts.
  • Other info: Great growth opportunities in a collaborative Bristol-based team.
  • Why this job: Be the bridge between brands and customers while working with cool outdoor products.
  • Qualifications: Strong communication skills and a keen eye for detail are essential.

The predicted salary is between 28000 - 34000 £ per year.

About Us

WildBounds is a premium retailer specialising in equipping adventurers with the best and coolest outdoor gear and apparel. We deliver exceptional kit from independent brands plus inspiration for adventure to our fast-growing audience and customer base. We are a team of outdoorsy folks who share a passion for adventures big and small, and for discovering the stories behind the brands, people and places that inspire us.

The Role

We're looking for an experienced Online Merchandiser. Candidates will need to have excellent communication skills, as coordinating with suppliers and our in-house teams is central to the role. Organisational skills need to be of the highest standard, with an eye for the smallest of details. As well as being technically proficient in digital asset management, asset arrangement experience will be required from back office through to consumer presentation. Awareness of brands from our existing portfolio would be beneficial.

The successful applicant will be the bridge between our brand assets and the customer experience. Delivering a well-organised, high-quality library of brand and product imagery to support the teams will be the primary goal. However, you will use these assets for the day-to-day merchandising of our store, ensuring our "digital shelves" are always curated, searchable, and trading performance is monitored.

Key Responsibilities

  • Digital Asset Management
  • Asset Ownership: Source product and lifestyle imagery directly from suppliers and brands
  • Library Management: Upload and maintain our DAM platform with accurate, consistent metadata, ensuring the wider team can access and deploy visuals efficiently
  • Brand Alignment: Ensure all digital assets meet our brand guidelines and standards before they go live
  • Website Merchandising & Trading
    • Visual Merchandising: Strategically order products within collections and set up ranking logic to maximise sales
    • Navigation & Discovery: Build and maintain category pages, filters, and facets to ensure a seamless customer journey
    • Search Optimization: Manage on-site search functionality, including synonyms, redirects, and zero-results queries
    • Stock Management: Proactively manage site visibility by suppressing out-of-stock discontinued lines and flagging slow-moving stock for promotional action
  • Campaigns & Promotions
    • Coordinating landing pages and product edits to support email and paid campaigns
    • Implementing sale events, discount codes, and promotional banners
  • Performance & Analytics
    • Monitoring conversion rates, click-through rates, and revenue by category
    • Using analytics to identify underperforming pages or products and act on findings

    Requirements

    Essential

    • Strong written and verbal communication skills – confident reaching out to brands and suppliers and representing the business professionally
    • Supremely organised with meticulous attention to detail, particularly when managing data, documents, and digital assets
    • A proactive self-starter who can manage their own workload and priorities without close supervision
    • A creative problem solver – resourceful and pragmatic when faced with challenges
    • Comfortable working across multiple systems and platforms simultaneously
    • A genuine interest in the outdoors and outdoor or lifestyle goods
    • Meets the highest standards of integrity and professionalism

    Desirable

    • Experience in ecommerce merchandising, digital content, or a similar online retail role
    • Familiarity with a DAM platform or experience managing large libraries of digital assets with metadata
    • Experience working with a Shopify store or similar ecommerce platform
    • Understanding of on-site search, category management, or product data
    • Experience with Google Analytics or similar analytics tools
    • Exposure to email or paid campaign coordination

    What we’re offering

    • Competitive salary of £28,000 – £34,000 depending on experience
    • Performance-related bonus
    • Annual performance and pay review
    • Hybrid working arrangement (from 2nd month of employment)
    • Pension scheme including 3% employer contribution
    • 25 days paid holiday (plus the 8 UK bank holidays)
    • 40% staff discount
    • Exposure to the full lifecycle of brand distribution
    • The chance to work with some of the most exciting names in outdoor and lifestyle gear
    • A collaborative, close-knit team based in Bristol
    • Real opportunity to grow and develop with the business as we scale
    • Cycle to work scheme
    • Statutory Maternity, Paternity and Sick Pay

    Online Merchandiser employer: WildBounds

    WildBounds is an exceptional employer for those passionate about the outdoors, offering a vibrant work culture where adventure and creativity thrive. With a competitive salary, performance-related bonuses, and a hybrid working arrangement, employees enjoy a supportive environment that fosters personal and professional growth. Located in Bristol, team members benefit from a close-knit community, generous staff discounts, and the opportunity to collaborate with exciting brands in the outdoor gear industry.
    WildBounds

    Contact Detail:

    WildBounds Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Online Merchandiser

    ✨Tip Number 1

    Get to know WildBounds and their vibe! Before your interview, dive into their website and social media. Familiarise yourself with their products and the brands they work with. This will help you connect during the conversation and show that you're genuinely interested.

    ✨Tip Number 2

    Practice your communication skills! Since you'll be liaising with suppliers and teams, it’s crucial to articulate your thoughts clearly. Try role-playing with a friend or family member to boost your confidence and refine your pitch.

    ✨Tip Number 3

    Show off your organisational skills! Bring examples of how you've managed digital assets or projects in the past. Whether it's a portfolio or a case study, having tangible proof of your skills can really set you apart from other candidates.

    ✨Tip Number 4

    Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you’re proactive and keen to join the WildBounds team!

    We think you need these skills to ace Online Merchandiser

    Communication Skills
    Organisational Skills
    Attention to Detail
    Digital Asset Management
    Visual Merchandising
    Search Optimization
    Stock Management
    Performance Monitoring
    Ecommerce Merchandising
    Metadata Management
    Shopify Experience
    Google Analytics
    Problem-Solving Skills
    Interest in Outdoor Goods

    Some tips for your application 🫡

    Show Your Passion for the Outdoors: When you're writing your application, let us know about your love for the outdoors! Share any personal adventures or experiences that connect you to our brand and the products we offer. This will help us see how you fit into our team of adventurers.

    Be Detail-Oriented: Since attention to detail is key for this role, make sure your application is free from typos and errors. Organise your information clearly and concisely, showcasing your ability to manage data effectively. We want to see that you can handle the nitty-gritty!

    Highlight Your Communication Skills: As you'll be coordinating with suppliers and our in-house teams, it's crucial to demonstrate your strong communication skills. Use your application to show how you've successfully collaborated with others in the past, whether in a professional or personal context.

    Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about WildBounds and what we stand for.

    How to prepare for a job interview at WildBounds

    ✨Know Your Brands

    Before the interview, take some time to research WildBounds and their brand portfolio. Familiarise yourself with the outdoor gear and apparel they offer, as well as the stories behind these brands. This will not only show your genuine interest in the role but also help you connect your experience with their mission.

    ✨Showcase Your Organisational Skills

    Prepare examples that highlight your organisational skills and attention to detail. Think of specific instances where you successfully managed digital assets or improved a process. Being able to articulate how you keep things organised will resonate well with the team at WildBounds.

    ✨Communicate Effectively

    Since strong communication is key for this role, practice articulating your thoughts clearly and confidently. Be ready to discuss how you've coordinated with suppliers or teams in the past. Demonstrating your ability to communicate effectively will be crucial in showcasing your fit for the position.

    ✨Be Data-Driven

    Brush up on your knowledge of performance metrics and analytics tools like Google Analytics. Be prepared to discuss how you've used data to inform merchandising decisions or improve online sales. Showing that you can leverage data to enhance customer experience will set you apart from other candidates.

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