At a Glance
- Tasks: Assist with customer support and validate travel bookings for an online company.
- Company: Exciting online travel company based in Oxfordshire.
- Benefits: Earn up to £13 per hour with flexible working hours.
- Other info: Opportunity to work weekends and gain valuable experience in the travel industry.
- Why this job: Join a vibrant team and help customers enjoy their travel experiences.
- Qualifications: Strong communication skills and attention to detail required.
The predicted salary is between 13 - 16 £ per hour.
Salary Package: Up to £13 per hour
Location: Oxfordshire, England
Consultant: Nicola Marshall
Posted: 31/05/2023
Description: We are recruiting an administrator for an online travel company based in Oxford. You will work 9.00 - 17.30 and the requirement is to be available for 2 weekends per month.
Key responsibilities for the customer services advisor:
- Assisting with validation checks of advertisers
- Investigate suppliers and bookings using the information provided by the customer
- Analyse information and make conclusions in an efficient manner about the legitimacy of the supplier/booking
- Provide customer support
- Make and respond to telephone calls and emails to assist customers with any additional checks
- Resolve issues that arise from validation checks and provide clear and concise feedback to the customer
- Handle any issues associated with the misuse of a customer’s account
Administrator, Oxfordshire in London employer: WildBerry
Contact Detail:
WildBerry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator, Oxfordshire in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the travel industry. A personal recommendation can go a long way in landing that administrator role.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, and think about how your skills align with their needs. Practising common interview questions can help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Show off your communication skills! Since this role involves customer support, be ready to demonstrate how you handle calls and emails. Maybe even role-play with a friend to get comfortable with potential scenarios.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got all the latest job listings, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Administrator, Oxfordshire in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Administrator. Highlight any relevant experience in customer service or administration, and don’t forget to mention your availability for weekends!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your skills in handling customer queries and your ability to analyse information effectively.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We love straightforward communication, so make sure your answers are easy to read and understand.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at WildBerry
✨Know the Company Inside Out
Before your interview, take some time to research the online travel company. Understand their services, values, and any recent news. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Prepare for Customer Scenarios
Since the role involves customer support, think of examples from your past experiences where you successfully resolved issues or provided excellent service. Be ready to discuss these scenarios during the interview to demonstrate your problem-solving skills.
✨Practice Your Communication Skills
As you'll be making and responding to calls and emails, practice clear and concise communication. You might want to do a mock interview with a friend or family member to refine your responses and ensure you come across as professional and approachable.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. This could be about the team dynamics, the tools they use for validation checks, or how success is measured in the role. It shows that you're engaged and thinking about how you can contribute.