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- Tasks: Lead quality and sustainability initiatives, ensuring products meet safety and environmental standards.
- Company: Join Wild, a fast-growing start-up on a mission to eliminate single-use plastics in personal care.
- Benefits: Enjoy hybrid working, 25 days holiday, private healthcare, and free breakfast.
- Other info: Diversity is valued; all backgrounds are encouraged to apply.
- Why this job: Be part of a dynamic team driving positive change in sustainability and quality management.
- Qualifications: 5+ years in quality management, fluent in ISO 22716, with a passion for sustainability.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Join to apply for the Quality & Sustainability Manager role at Wild
Join to apply for the Quality & Sustainability Manager role at Wild
Hi there We’re Wild. We’re on a mission to remove single-use plastic from the bathroom, armed with our refillable, natural and scent-sational deodorants, body wash, haircare and lip balm – and we’ve only just started. We launched in 2020 and as a high-growth company, we’re already one of Europe’s fastest-growing start-ups So, fancy coming along for the ride?
The Role:
We are looking for a Quality & Sustainability Manager whowill own Wild’s global quality agenda and lead our sustainability programme, ensuring every product meets our standards for safety, performance, and environmental impact.Sitting at the heart of our Supply Chain team, you’ll embed quality and sustainability into every stage of our process flow – from raw material sourcing to final production.
You will be the point person for quality operations, from supplier audits to complaint resolution, while also driving sustainability improvements in packaging and manufacturing. Working closely with our contract manufacturing partners, you’ll balance day-to-day issue resolution with long-term system building to scale with Wild’s growth.
Reporting into our Supply Chain Value Creation Lead, you’ll work cross-functionally with Product, Commercial, and Customer Service teams to ensure quality and sustainability are built into everything we do.
About Us:
Hi there We’re Wild. We’re on a mission to remove single-use plastic from the bathroom, armed with our refillable, natural and scent-sational deodorants, body wash, haircare and lip balm – and we’ve only just started. We launched in 2020 and as a high-growth company, we’re already one of Europe’s fastest-growing start-ups So, fancy coming along for the ride?
The Role:
We are looking for a Quality & Sustainability Manager whowill own Wild’s global quality agenda and lead our sustainability programme, ensuring every product meets our standards for safety, performance, and environmental impact.Sitting at the heart of our Supply Chain team, you’ll embed quality and sustainability into every stage of our process flow – from raw material sourcing to final production.
You will be the point person for quality operations, from supplier audits to complaint resolution, while also driving sustainability improvements in packaging and manufacturing. Working closely with our contract manufacturing partners, you’ll balance day-to-day issue resolution with long-term system building to scale with Wild’s growth.
Reporting into our Supply Chain Value Creation Lead, you’ll work cross-functionally with Product, Commercial, and Customer Service teams to ensure quality and sustainability are built into everything we do.
We’re looking for someone who is:
- Eager tobuild a global quality & sustainability function from the ground up
- Passionate about quality and sustainability
- A builder with a bias for action, able to design systems and solve problems quickly
- Skilled at fostering supplier partnerships and accountability
- Confident in leading change across teams and driving continuous improvement
Your Responsibilities:
Quality Management – day-to-day focus (operational / solutions-focused)
- Act as the first point of contact for quality issues, coordinating rapid problem-solving with suppliers, manufacturers, and internal teams.
- Manage batch release and incoming QC goods checks at 3PLs to ensure timely product flow.
- Support production runs and trials, including on-the-ground presence with manufacturers to resolve immediate risks.
- Investigate customer complaints and supplier non-conformances, track CPMU by supplier, and drive corrective actions with Supply Chain support.
- Analyse complaint data to identify trends and develop prevention strategies.
Quality Management – strategic (systems & continuous improvement)
- Build and manage the global Quality Management System (QMS), embedding ISO 22716 (cosmetics GMP) and market-specific requirements.
- Own the quality risk register, audit programme, and corrective/preventive action framework.
- Qualify, audit, and manage contract manufacturers and raw material suppliers, ensuring continuous compliance. Oversee quality elements of supplier onboarding.
- Run monthly quality reporting process, tracking KPIs (CPMU by supplier, audit pass rates, OTIF release) to drive supplier performance improvements.
- Oversee in-market inspections and post-launch reviews, ensuring learnings are fed into Supply Chain and Product processes.
- Partner with Supply Chain and Product teams to embed quality and sustainability into NPD, supplier selection, and process design.
- Champion a “right first time” and “sustainable by design” mindset across all teams.
Sustainability Leadership
- Develop and own our sustainability roadmap in line with our brand mission and market expectations.
- Partner with suppliers to improve packaging recyclability, reduce waste, and increase use of renewable or sustainable materials.
- Track and report sustainability KPIs (carbon footprint, recycled content, waste diversion).
- Embed sustainability considerations into NPD, supplier selection, and operational decisions.
- Keep the business informed on evolving sustainability regulations and certifications.
- Oversee our B Corp recertification
Regulatory Collaboration
- Work closely with the Regulatory & Compliance Manager (who sits in our Product team) to ensure quality and sustainability goals align with wider market compliance requirements and regulatory landscape.
What we need from you:
- Are fluent in ISO 22716, GMP, and multi-market quality expectations.
- Have 5+ years in quality management for personal care, cosmetics, or FMCG – ideally with sustainability experience.
- Can switch comfortably between hands-on problem solving (e.g. resolving supplier issues, batch releases, non-conformances) and longer-term system building (QMS, risk registers, preventive frameworks).
- Understand sustainability metrics and have led packaging/operations sustainability initiatives.
- Can work hands-on with suppliers while also thinking strategically.
- Love data and use it to drive better decisions. Use data and KPIs (e.g. CPMU, audit pass rates, OTIF) to identify issues and drive supplier performance improvements.
- Build strong partnerships with suppliers and internal teams to deliver quality and sustainability outcomes.
- Can handle the speed, pressure and ambiguity of a high-growth scale-up while keeping a “right first time” mindset.
️What you’ll get from us:
- 25 days holidays + bank holidays + 9 extra remote working days
- Hybrid working, 3 days a week in our shiny new London office
- 4% Company Pension
- Mental well-being support through Spill
- Private healthcare through Vitality
- Weekly early finishes and social events
- Annual L&D budget
- Free breakfast
- Free & discounted Wild products
- 2 x team volunteering days and 2 x personal volunteering days
Ready to become a Wild thing?!
At Wild, we know that diversity drives innovation and creativity. We are committed to creating and maintaining a workplace where all employees feel valued and empowered to bring their most authentic selves to work. We recognise that diversity goes beyond visible differences such as race, gender, age, and ethnicity and encompasses a broad spectrum of backgrounds, experiences, perspectives, and abilities. We encourage individuals from all backgrounds to apply!
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Quality & Sustainability Manager employer: Wild
Contact Detail:
Wild Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality & Sustainability Manager
✨Tip Number 1
Familiarise yourself with Wild's mission and values. Understanding their commitment to sustainability and quality will help you align your answers during interviews, showcasing your passion for their goals.
✨Tip Number 2
Network with professionals in the personal care and sustainability sectors. Engaging with industry peers can provide insights into current trends and challenges, which you can discuss in your interview to demonstrate your knowledge.
✨Tip Number 3
Prepare examples of how you've successfully implemented quality management systems or sustainability initiatives in previous roles. Being able to share specific achievements will highlight your capability to contribute to Wild's objectives.
✨Tip Number 4
Stay updated on the latest regulations and certifications related to sustainability in the cosmetics industry. This knowledge will not only impress during interviews but also show your proactive approach to compliance and quality assurance.
We think you need these skills to ace Quality & Sustainability Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in quality management and sustainability. Use specific examples that demonstrate your skills in problem-solving, supplier partnerships, and continuous improvement.
Craft a Compelling Cover Letter: In your cover letter, express your passion for sustainability and quality. Mention how your values align with Wild's mission to remove single-use plastic and provide concrete examples of your past achievements in similar roles.
Highlight Relevant Skills: Emphasise your knowledge of ISO 22716, GMP, and sustainability metrics. Make it clear how your experience can contribute to building Wild’s global quality and sustainability function from the ground up.
Showcase Data-Driven Decision Making: Include examples of how you've used data and KPIs to drive improvements in quality and sustainability. This will demonstrate your analytical skills and ability to make informed decisions in a high-growth environment.
How to prepare for a job interview at Wild
✨Know Your Sustainability Metrics
Familiarise yourself with key sustainability metrics relevant to the role, such as carbon footprint and waste diversion. Be prepared to discuss how you've used these metrics in past roles to drive improvements.
✨Demonstrate Quality Management Experience
Highlight your experience with quality management systems, especially ISO 22716 and GMP. Share specific examples of how you've implemented or improved quality processes in previous positions.
✨Showcase Problem-Solving Skills
Prepare to discuss real-life scenarios where you successfully resolved quality issues or supplier non-conformances. Emphasise your hands-on approach and ability to think strategically.
✨Emphasise Cross-Functional Collaboration
Since the role involves working closely with various teams, be ready to share examples of how you've effectively collaborated across departments. Highlight your communication skills and ability to lead change.