At a Glance
- Tasks: Lead quality and sustainability initiatives, ensuring products meet safety and environmental standards.
- Company: Join Wild, a fast-growing start-up on a mission to eliminate single-use plastics in personal care.
- Benefits: Enjoy hybrid working, 25 days holiday, private healthcare, and free breakfast.
- Other info: Diversity is valued; all backgrounds are encouraged to apply.
- Why this job: Be part of a dynamic team driving positive change in sustainability and quality management.
- Qualifications: 5+ years in quality management, fluent in ISO 22716, with a passion for sustainability.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Quality & Sustainability Manager role at Wild
Join to apply for the Quality & Sustainability Manager role at Wild
Hi there We’re Wild. We’re on a mission to remove single-use plastic from the bathroom, armed with our refillable, natural and scent-sational deodorants, body wash, haircare and lip balm – and we’ve only just started. We launched in 2020 and as a high-growth company, we’re already one of Europe’s fastest-growing start-ups So, fancy coming along for the ride?
The Role:
We are looking for a Quality & Sustainability Manager whowill own Wild’s global quality agenda and lead our sustainability programme, ensuring every product meets our standards for safety, performance, and environmental impact.Sitting at the heart of our Supply Chain team, you’ll embed quality and sustainability into every stage of our process flow - from raw material sourcing to final production.
You will be the point person for quality operations, from supplier audits to complaint resolution, while also driving sustainability improvements in packaging and manufacturing. Working closely with our contract manufacturing partners, you’ll balance day-to-day issue resolution with long-term system building to scale with Wild’s growth.
Reporting into our Supply Chain Value Creation Lead, you’ll work cross-functionally with Product, Commercial, and Customer Service teams to ensure quality and sustainability are built into everything we do.
About Us:
Hi there We’re Wild. We’re on a mission to remove single-use plastic from the bathroom, armed with our refillable, natural and scent-sational deodorants, body wash, haircare and lip balm – and we’ve only just started. We launched in 2020 and as a high-growth company, we’re already one of Europe’s fastest-growing start-ups So, fancy coming along for the ride?
The Role:
We are looking for a Quality & Sustainability Manager whowill own Wild’s global quality agenda and lead our sustainability programme, ensuring every product meets our standards for safety, performance, and environmental impact.Sitting at the heart of our Supply Chain team, you’ll embed quality and sustainability into every stage of our process flow - from raw material sourcing to final production.
You will be the point person for quality operations, from supplier audits to complaint resolution, while also driving sustainability improvements in packaging and manufacturing. Working closely with our contract manufacturing partners, you’ll balance day-to-day issue resolution with long-term system building to scale with Wild’s growth.
Reporting into our Supply Chain Value Creation Lead, you’ll work cross-functionally with Product, Commercial, and Customer Service teams to ensure quality and sustainability are built into everything we do.
We’re looking for someone who is:
- Eager tobuild a global quality & sustainability function from the ground up
- Passionate about quality and sustainability
- A builder with a bias for action, able to design systems and solve problems quickly
- Skilled at fostering supplier partnerships and accountability
- Confident in leading change across teams and driving continuous improvement
Your Responsibilities:
Quality Management - day-to-day focus (operational / solutions-focused)
- Act as the first point of contact for quality issues, coordinating rapid problem-solving with suppliers, manufacturers, and internal teams.
- Manage batch release and incoming QC goods checks at 3PLs to ensure timely product flow.
- Support production runs and trials, including on-the-ground presence with manufacturers to resolve immediate risks.
- Investigate customer complaints and supplier non-conformances, track CPMU by supplier, and drive corrective actions with Supply Chain support.
- Analyse complaint data to identify trends and develop prevention strategies.
Quality Management - strategic (systems & continuous improvement)
- Build and manage the global Quality Management System (QMS), embedding ISO 22716 (cosmetics GMP) and market-specific requirements.
- Own the quality risk register, audit programme, and corrective/preventive action framework.
- Qualify, audit, and manage contract manufacturers and raw material suppliers, ensuring continuous compliance. Oversee quality elements of supplier onboarding.
- Run monthly quality reporting process, tracking KPIs (CPMU by supplier, audit pass rates, OTIF release) to drive supplier performance improvements.
- Oversee in-market inspections and post-launch reviews, ensuring learnings are fed into Supply Chain and Product processes.
- Partner with Supply Chain and Product teams to embed quality and sustainability into NPD, supplier selection, and process design.
- Champion a “right first time” and “sustainable by design” mindset across all teams.
Sustainability Leadership
- Develop and own our sustainability roadmap in line with our brand mission and market expectations.
- Partner with suppliers to improve packaging recyclability, reduce waste, and increase use of renewable or sustainable materials.
- Track and report sustainability KPIs (carbon footprint, recycled content, waste diversion).
- Embed sustainability considerations into NPD, supplier selection, and operational decisions.
- Keep the business informed on evolving sustainability regulations and certifications.
- Oversee our B Corp recertification
Regulatory Collaboration
- Work closely with the Regulatory & Compliance Manager (who sits in our Product team) to ensure quality and sustainability goals align with wider market compliance requirements and regulatory landscape.
What we need from you:
- Are fluent in ISO 22716, GMP, and multi-market quality expectations.
- Have 5+ years in quality management for personal care, cosmetics, or FMCG - ideally with sustainability experience.
- Can switch comfortably between hands-on problem solving (e.g. resolving supplier issues, batch releases, non-conformances) and longer-term system building (QMS, risk registers, preventive frameworks).
- Understand sustainability metrics and have led packaging/operations sustainability initiatives.
- Can work hands-on with suppliers while also thinking strategically.
- Love data and use it to drive better decisions. Use data and KPIs (e.g. CPMU, audit pass rates, OTIF) to identify issues and drive supplier performance improvements.
- Build strong partnerships with suppliers and internal teams to deliver quality and sustainability outcomes.
- Can handle the speed, pressure and ambiguity of a high-growth scale-up while keeping a “right first time” mindset.
️What you’ll get from us:
- 25 days holidays + bank holidays + 9 extra remote working days
- Hybrid working, 3 days a week in our shiny new London office
- 4% Company Pension
- Mental well-being support through Spill
- Private healthcare through Vitality
- Weekly early finishes and social events
- Annual L&D budget
- Free breakfast
- Free & discounted Wild products
- 2 x team volunteering days and 2 x personal volunteering days
Ready to become a Wild thing?!
At Wild, we know that diversity drives innovation and creativity. We are committed to creating and maintaining a workplace where all employees feel valued and empowered to bring their most authentic selves to work. We recognise that diversity goes beyond visible differences such as race, gender, age, and ethnicity and encompasses a broad spectrum of backgrounds, experiences, perspectives, and abilities. We encourage individuals from all backgrounds to apply!
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Quality & Sustainability Manager in London employer: Wild
Wild is an exceptional employer that champions innovation and a tech-forward culture, making it an ideal place for a Senior Supply Planner to thrive. With a hybrid work model based in Greater London, employees enjoy a flexible work environment alongside numerous perks that promote work-life balance and professional development. The company prioritises employee growth, offering opportunities to enhance operational workflows and contribute significantly to global growth initiatives.
StudySmarter Expert Advice🤫
We think this is how you could land Quality & Sustainability Manager in London
✨Dive into Environmental Networks
Get involved with sustainability-focused organisations and attend their events. Look for local meetups or conferences in environmental management where you can connect with professionals in the field. This can lead to insider info on job openings at companies like Wild that might not be advertised widely.
✨Show Your Passion with Projects
Consider undertaking personal or community projects that highlight your dedication to sustainability. Whether it's a local clean-up or a carbon footprint assessment, document your findings and results. This not only boosts your portfolio but also shows potential employers like Wild that you're proactive and serious about the field.
✨Seek Out Green Job Boards
Don’t just rely on general job boards. Explore specific platforms that focus on sustainability and environmental management roles. Websites like EnvironmentJobs and Sustainable Business can be goldmines for full-time positions at companies like Wild. Keep an eye out for their aggregation of listings!
✨Let Your Online Presence Shine
Make sure your social media and professional profiles reflect your passion for sustainability. Share articles, engage in discussions, and connect with leaders in the field. Your active presence can make a lasting impression on hiring managers at companies like Wild when they search for candidates.
We think you need these skills to ace Quality & Sustainability Manager in London
Some tips for your application 🫡
Show Off Your Passion for Sustainability:In your cover letter, let your enthusiasm for sustainability shine through. Share any relevant experiences, like projects, volunteer work, or events you've participated in that align with Wild's values. This position isn't just about meeting qualifications; it's about genuinely caring for the environment and showing us why you're the right fit for Quality & Sustainability Manager.
Highlight Relevant Qualifications and Experience:Make sure to showcase any specific qualifications, such as degrees in environmental science or certifications in sustainability practices in your CV. We want to see how your academic background and practical experiences align with the job you're applying for, so don’t hold back on anything that demonstrates your expertise in environmental management.
Tailor Your CV to the Role:As we're looking for someone to jump into a full-time role, be specific about previous roles or projects that demonstrate your capabilities in sustainability. Use bullet points to make accomplishments clear, and don’t forget to quantify your achievements wherever possible – it’s all about showing us the impact of your work!
Research Wild and Reflect It In Your Application:We love candidates who take the time to understand what we're about. Mention specific initiatives or projects that Wild is known for in your cover letter. This shows us that you’ve done your homework and are genuinely excited about the chance to contribute to our mission in the role of Quality & Sustainability Manager.
How to prepare for a job interview at Wild
✨Brush Up on Environmental Legislation
Given that we're diving into sustainability and environmental management, it’s crucial to have a solid understanding of current environmental laws and regulations. Be prepared to discuss how these laws apply to real-world scenarios, as you might face some technical questions about compliance and best practices during your chat with Wild.
✨Showcase Your Experience with Sustainability Projects
When you're discussing your background, highlight specific sustainability initiatives you've been involved in. Whether it’s a project at university or work experience, sharing measurable outcomes and your role will demonstrate your hands-on skills, which is super important for this full-time role at Wild.
✨Familiarity with Tools and Software
Make sure you're familiar with any relevant tools or software commonly used in environmental management, like GIS for mapping or data analysis tools. Bring this up in your interview as it shows you’re not only passionate but also prepared to roll up your sleeves and get to work!
✨Connect Your Values with the Company's Mission
Full-time roles are all about team fit, so it’s important to align your personal values with those of Wild. Be ready to discuss why you're passionate about sustainability and how you can contribute to their mission, as this will really resonate with the interviewers and show that you’re genuinely invested in their goals.
