Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Build and implement a quality management system across our supply chain.
- Company: Join Wild, a dynamic company focused on quality in the FMCG sector.
- Benefits: Enjoy 25 days holiday, competitive salary, and opportunities for travel.
- Other info: Opportunity for career growth and to work with diverse teams.
- Why this job: Make a real impact by ensuring quality standards are met globally.
- Qualifications: 4+ years in supply chain quality roles with hands-on auditing experience.
The predicted salary is between 40000 - 50000 ÂŁ per year.
The Supply Chain Quality Manager is responsible for building Wild’s end‑to‑end quality management system, distilling established Unilever practices across our supply chain network spanning contract manufacturers and 3PLs. Working effectively across multiple functions, this person designs processes, standards and controls that prevent quality failures before they reach customers and leads resolution when they do. This hands‑on, field‑facing role requires approximately 30% of time spent on‑site at supplier facilities and 3PL warehouses across the UK and internationally, observing processes firsthand, building relationships with operational teams and identifying and resolving issues. The role is a junior to mid‑level position reporting to the Head of Supply Chain.
What you will do
- Quality management system build
- Design and implement Wild’s end‑to‑end quality management system (QMS)
- Define quality standards, SOPs and control points across the supply chain
- Drive root cause analysis and corrective/preventative actions
- Manufacturer quality management
- Conduct on‑site supplier audits and performance assessments across UK and international partners
- Ensure manufacturers have documented, agreed procedures
- Develop manufacturer quality scorecards and KPI tracking
- Investigate non‑conformances, drive root cause analysis and corrective actions
- Help define and communicate clear quality specifications to suppliers
- 3PL & fulfilment quality
- Partner with the fulfilment team and 3PL management to embed quality controls into warehouse processes
- Define inbound goods verification procedures – physical checks, labelling accuracy, language variant segregation
- Conduct regular on‑site visits to the 3PL to observe processes, build relationships with operational teams and identify gaps firsthand
- Develop a 3PL quality scorecard to track and review performance regularly
- Lead investigations into fulfilment‑related quality failures and drive corrective and preventative actions with the 3PL
- Quality reporting, data & escalation
- Build the Wild quality dashboard – consolidating data from suppliers, 3PL and customer complaints into a single view of quality performance across the supply chain
- Produce a monthly quality report for senior leadership and exec, translating data into clear insights and recommended actions
- Support external reporting requirements such as retailer quality submissions and auditor requests
- Own the transition from manual/spreadsheet‑based tracking toward more structured, scalable data processes as the function matures
- Continuous improvement
- Leverage quality data and KPIs to identify recurring failure patterns and systemic risks
- Work with suppliers and 3PL partners to improve process capability and reduce defect rates
- Implement preventative quality controls – moving the function from reactive to proactive
- Report quality trends to senior leadership – make the case for investment where systemic fixes are needed
What we need from you
- Proven experience (4+ years) in a supply‑chain, supplier or operations quality role – ideally in FMCG, consumer goods or a similarly fast‑paced environment
- Hands‑on auditing experience – comfortable conducting on‑site visits at supplier facilities and warehouses, not just desk‑based quality reviews
- Ability to influence without direct authority – you get things done through relationships, clear documentation and presence on the ground
- Experience building or significantly improving quality processes – not just inheriting a mature system
- Comfortable with regular UK and international travel (approx. 30% of the role)
- Data‑driven – able to build quality dashboards and scorecards, track KPIs and translate data into clear reporting for senior leadership
- Confident working with manual/spreadsheet‑based data environments and able to improve data infrastructure over time
- Excellent communicator – equally effective with warehouse operatives, suppliers and senior leadership
What you’ll get from us
- 25 days holidays plus
Supply Chain Quality Manager in London employer: Wild
Contact Detail:
Wild Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supply Chain Quality Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the supply chain and quality management sectors. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills in interviews! Prepare to discuss specific examples of how you've improved quality processes or tackled challenges in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make a lasting impression.
✨Tip Number 3
Don’t just apply for jobs – tailor your approach! Research the companies you’re interested in and understand their quality management needs. When you get the chance to chat with them, highlight how your experience aligns with their goals and how you can add value.
✨Tip Number 4
Keep an eye on our website for openings! We regularly post new roles, and applying directly through us can give you a better shot at landing that dream job. Plus, it shows you're genuinely interested in being part of our team!
We think you need these skills to ace Supply Chain Quality Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Supply Chain Quality Manager role. Highlight your relevant experience in quality management systems and any hands-on auditing you've done. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about quality management and how your background fits with our mission at Wild. Keep it engaging and personal – we love a good story!
Showcase Your Data Skills: Since this role involves building dashboards and tracking KPIs, make sure to mention any experience you have with data analysis. We’re keen on candidates who can turn numbers into insights, so don’t hold back on your achievements!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive – a quality we admire!
How to prepare for a job interview at Wild
✨Know Your Quality Management Systems
Familiarise yourself with quality management systems, especially those relevant to supply chains. Be ready to discuss how you've built or improved these systems in your previous roles, and think of specific examples that showcase your hands-on experience.
✨Showcase Your Auditing Skills
Prepare to talk about your auditing experience. Highlight any on-site visits you've conducted, the challenges you faced, and how you resolved them. This role requires a practical understanding of quality processes, so be ready to demonstrate your ability to influence and build relationships on the ground.
✨Data-Driven Decision Making
Brush up on your data analysis skills. Be prepared to discuss how you've used data to identify quality trends and drive improvements. If you have experience creating dashboards or scorecards, make sure to mention this and provide examples of how your insights led to actionable changes.
✨Communicate Effectively Across Levels
Practice articulating your thoughts clearly, as you'll need to communicate with various stakeholders from warehouse operatives to senior leadership. Think of instances where your communication skills made a difference in resolving issues or improving processes, and be ready to share those stories.