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For Companies At a Glance
- Tasks: Engage with customers, manage bookings, and build relationships with care homes.
- Company: Join Wild Science, a growing team bringing joy through animals and science workshops.
- Benefits: Full training, friendly team, and clear career progression opportunities.
- Other info: No experience needed; just bring your curiosity and enthusiasm!
- Why this job: Kickstart your career in a supportive environment while making people's days better.
- Qualifications: Friendly attitude, reliability, and a willingness to learn are key.
The predicted salary is between 12 - 12 £ per hour.
Location: Beckenham, BR3 (office-based)
Salary: National Minimum Wage to start (rate depends on age), with clear progression as you grow into the role
Hours: Full time, Monday to Friday, 9:00 to 16:30
Contract: Permanent
About us
We are Wild Science. We bring animals and hands-on science workshops to schools, nurseries, care homes and birthday parties right across the UK. When we turn up, the day gets better. That's the whole business. We are small, we are growing fast, and we are looking for the next person to join the team in our Beckenham office.
About the role
This is a proper foot-in-the-door role for someone who wants to learn how a real business actually runs. You won't be making the tea. You'll be talking to customers, owning a customer list, and helping us turn enquiries into bookings.
A typical day:
- Answering the phone to customers booking parties and workshops.
- Replying to enquiries that come in by email.
- Owning our care home accounts.
- Helping keep the diary full.
- General office support for the rest of the team.
Who we are looking for
Honestly, we are looking for potential more than experience. We will teach you everything you need to know. What we cannot teach is who you are. We need someone who:
- Is genuinely friendly on the phone.
- Is comfortable picking up the phone to make calls.
- Is reliable.
- Wants to learn how this all works.
- Can use a computer well enough to type an email and learn a new booking system.
What you get
- Full training from day one.
- A friendly team.
- Real progression.
- A business you can actually feel good about working for.
How to apply
Send us a short message telling us about yourself and why this role appeals to you. You do not need a polished CV. We're far more interested in who you are than what's on paper. If you've never had an office job before, that's fine. Tell us about something you've stuck with, something you've learned, or someone you've helped.
Email: directors@wsonline.co.uk
Trainee Account Coordinator (Phones, Diary & Customer Accounts) in London employer: Wild Science Ltd
Contact Detail:
Wild Science Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Account Coordinator (Phones, Diary & Customer Accounts) in London
✨Tip Number 1
Be yourself! When you get that chance to chat with the team, let your personality shine through. They want to see the real you, so don’t hold back on showing your enthusiasm for the role.
✨Tip Number 2
Practice your phone skills! Since you'll be answering calls and chatting with customers, try role-playing with a friend. This will help you feel more comfortable and sound friendly when it’s your turn to pick up the phone.
✨Tip Number 3
Show your curiosity! Ask questions during your interview about the role and the company. It shows you’re eager to learn and genuinely interested in how things work at Wild Science.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Send us a short message about why this role excites you, and remember, we care more about who you are than what’s on paper.
We think you need these skills to ace Trainee Account Coordinator (Phones, Diary & Customer Accounts) in London
Some tips for your application 🫡
Be Yourself: When you write to us, let your personality shine through! We want to know who you are, not just what you've done. Share your interests and what makes you tick.
Keep It Simple: No need for a fancy CV or over-the-top language. Just send us a short message that gets straight to the point about why this role excites you. We love straightforward communication!
Show Your Curiosity: We’re looking for someone eager to learn. Mention any experiences where you’ve picked up new skills or tackled challenges. It shows us you’re ready to grow with us!
Highlight Your People Skills: Since you'll be chatting with customers, share any experiences where you've helped others or built relationships. A friendly vibe goes a long way in our team!
How to prepare for a job interview at Wild Science Ltd
✨Show Your Friendly Side
Since the role involves talking to customers, it's crucial to convey warmth and friendliness during your interview. Practice smiling while speaking, as it can be heard through the phone. Think about how you can demonstrate your genuine interest in helping others.
✨Prepare for Customer Scenarios
Anticipate questions related to customer interactions. Consider how you would handle different scenarios, like a customer with a complaint or someone looking for specific information. This will show that you're ready to take on the responsibilities of the role.
✨Demonstrate Your Curiosity
The company values curiosity and a willingness to learn. Prepare some thoughtful questions about the role and the business. This not only shows your interest but also gives you a chance to learn more about how you can contribute.
✨Highlight Your Reliability
Reliability is key for this position. Be ready to share examples from your past experiences where you demonstrated dependability. Whether it’s being punctual or following through on commitments, make sure to communicate that you can be counted on.