At a Glance
- Tasks: Support customers, process orders, and build strong relationships without cold calling.
- Company: Join a long-standing business with a close-knit team and regular training.
- Benefits: Competitive OTE package, supportive environment, and opportunities for growth.
- Why this job: Combine sales skills with relationship building in a dynamic role.
- Qualifications: Positive attitude, strong communication skills, and multitasking ability.
The predicted salary is between 29500 - 29500 € per year.
Are you looking for a role where you can combine sales with building strong customer relationships? This position focuses on supporting an established customer base while identifying opportunities to grow accounts in a steady, consistent way.
You'll be joining a long-standing business with a close-knit team and regular training.
What you'll be doing:- Processing customer orders via phone, email and the company website
- Developing existing customer relationships and working towards sales targets (no cold calling)
- Handling enquiries regarding deliveries, returns, repairs and general customer support
- A positive, proactive approach and confidence in both phone and email communication
- Strong administrative skills and the ability to manage several tasks at once
- Comfortable working independently and within a team.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Customer Account Manager in Waterlooville employer: Wild Recruitment
Join a supportive and dynamic team in Waterlooville as a Customer Account Manager, where your sales skills will thrive alongside strong customer relationships. With a competitive OTE package, regular training opportunities, and a close-knit work culture, this role offers not just a job, but a pathway for personal and professional growth within a long-standing business. Experience the unique advantage of working in an environment that values collaboration and employee development.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Account Manager in Waterlooville
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be handling customer enquiries via phone and email, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Customer Account Manager in Waterlooville
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Customer Account Manager role. Highlight your sales experience and any customer relationship management you've done, as this is key for us.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how you can contribute to our team. Be genuine and let your personality come through.
Showcase Your Communication Skills:Since the role involves a lot of phone and email communication, make sure your application demonstrates your strong communication skills. Use clear and concise language, and don’t forget to proofread!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Wild Recruitment
✨Know Your Customer Base
Before the interview, take some time to research the company’s existing customer base. Understand their needs and how the role of a Customer Account Manager can help meet those needs. This will show your potential employer that you’re proactive and genuinely interested in building strong relationships.
✨Showcase Your Communication Skills
Since this role involves a lot of phone and email communication, be prepared to demonstrate your communication skills during the interview. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few examples of how you've successfully handled customer enquiries in the past.
✨Highlight Your Administrative Skills
The job requires strong administrative abilities, so be ready to discuss your experience with managing multiple tasks. Bring up specific examples where you’ve juggled various responsibilities effectively, as this will illustrate your organisational skills and ability to thrive in a busy environment.
✨Emphasise Teamwork and Independence
This position requires both independent work and collaboration within a team. Be prepared to share experiences that showcase your ability to work autonomously while also contributing positively to a team dynamic. This balance is key for success in the role!
