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- Tasks: Be the friendly face for tradespeople, handling enquiries and processing orders.
- Company: Join a trusted carpet distribution company with over 20 years of experience.
- Benefits: Enjoy a competitive hourly wage, full-time hours, and on-site parking.
- Why this job: Great opportunity to develop customer service skills in a supportive team environment.
- Qualifications: Looking for reliable, enthusiastic individuals with customer service or hospitality experience.
- Other info: Immediate start available; temp-to-perm position.
£12.21 per hour | Temp-to-Perm | Full-Time (40 hrs/week) Monday – Friday, 08:30 – 17:30 | On-site Parking | Immediate Start
Are you a hands-on, enthusiastic individual with great customer service skills and a can-do attitude? Our client, who is a trusted name in carpet distribution for over 20 years, is looking for a Trade Counter Assistant to join their friendly team in Fareham.
What You’ll Be Doing:
- Acting as the first point of contact for visiting tradespeople – handling enquiries, complaints, orders, and collections.
- Taking phone calls and responding to customer emails.
- Picking and processing orders – working closely with the warehouse team.
- Supporting day-to-day operations at the trade counter.
What We’re Looking For:
- Someone reliable, enthusiastic, and not afraid to think outside the box.
- A strong communicator with customer service or hospitality experience.
- A team player who’s also happy to get hands-on in the warehouse when needed.
- A proactive and solution-oriented mindset – you’ll often be the face of the business for visiting tradespeople.
Ready to be part of a business that values reliability, teamwork, and great customer service? Apply now for more information!
Trade Counter Assistant employer: Wild Recruitment
Contact Detail:
Wild Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Assistant
✨Tip Number 1
Familiarise yourself with the carpet distribution industry. Understanding the products and services offered will help you engage more effectively with tradespeople and demonstrate your enthusiasm during any conversations.
✨Tip Number 2
Brush up on your customer service skills. Since you'll be the first point of contact, showcasing your ability to handle enquiries and complaints with a positive attitude can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your teamwork experience. Highlighting instances where you've successfully collaborated with others, especially in a fast-paced environment, will show that you're a great fit for their team-oriented culture.
✨Tip Number 4
Demonstrate your proactive mindset. Think of examples where you've solved problems or improved processes in previous roles, as this will resonate well with the company's focus on reliability and solutions.
We think you need these skills to ace Trade Counter Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or hospitality. Emphasise any hands-on roles you've had and showcase your communication skills, as these are key for the Trade Counter Assistant position.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role. Mention specific examples of how you've handled customer enquiries or complaints in the past, and express your proactive approach to problem-solving.
Highlight Teamwork Experience: Since the role requires being a team player, include examples of past experiences where you successfully worked within a team. This could be from previous jobs, volunteer work, or even group projects during your studies.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for customer-facing roles.
How to prepare for a job interview at Wild Recruitment
✨Show Your Customer Service Skills
Since the role involves being the first point of contact for tradespeople, it's crucial to demonstrate your customer service experience. Prepare examples of how you've handled enquiries or complaints in the past, showcasing your ability to remain calm and solution-oriented.
✨Be Hands-On and Proactive
The job requires a hands-on approach, so be ready to discuss times when you've taken initiative in previous roles. Highlight any experience you have in warehouse settings or similar environments to show you're comfortable with the physical aspects of the job.
✨Communicate Clearly
Strong communication is key for this position. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few questions to ask during the interview to demonstrate your interest and engagement.
✨Emphasise Teamwork
As a Trade Counter Assistant, you'll need to work closely with others. Share examples of successful teamwork from your past experiences, focusing on how you contributed to group goals and supported your colleagues.
