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- Tasks: Lead a team to streamline sales processes and enhance customer experience.
- Company: Dynamic manufacturing company in Southampton with a collaborative culture.
- Benefits: Opportunity to shape operations, develop leadership skills, and work in a supportive environment.
- Why this job: Make a real impact by improving workflows and leading a high-performing team.
- Qualifications: Experience in team management and strong organisational skills required.
- Other info: Great chance for career growth in a fast-paced industry.
The predicted salary is between 36000 - 60000 £ per year.
We're looking for a proactive Internal Sales Operations Manager to lead and develop our Internal Sales Engineers / Estimating team within a fast-paced manufacturing environment. This role is all about creating structure, improving processes, and ensuring that enquiries, quotes and orders move smoothly through the business.
If you enjoy building efficient workflows, driving performance through KPIs, and supporting a team to deliver consistently high standards, this is a great opportunity to make a real impact.
What you'll do
- Lead and support a team of Internal Sales Engineers / Estimators handling the full customer journey: enquiries, quotations, order processing and internal handovers.
- Build and improve standard operating procedures, workflows and office processes to drive consistency and efficiency.
- Set clear KPIs and performance expectations, using reporting and accountability to drive continuous improvement.
- Create a positive, collaborative team culture with strong communication across Production, Commercial and Customer teams.
- Ensure all quotes and orders are accurate, timely and aligned with internal capabilities.
What you'll bring
- Experience managing a team in an operational, estimating, administrative or process-driven environment.
- A structured, methodical approach with strong organisational skills.
- Confident communication, coaching and influencing abilities.
- A positive leadership style that encourages accountability and maintains high standards.
- Experience within manufacturing, estimating or order processing is beneficial, but not essential.
Why apply?
This is a chance to shape how the Estimating Office operates, build stronger processes, and lead a team delivering high-quality quotes and workflow management - all in a supportive, collaborative environment where your ideas will be valued.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Internal Sales Operations Manager in Northam employer: Wild Recruitment
Contact Detail:
Wild Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Operations Manager in Northam
✨Tip Number 1
Network like a pro! Reach out to people in the manufacturing sector, especially those who work in sales operations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to team management and process improvement. We recommend using the STAR method to structure your answers – it helps you showcase your experience effectively!
✨Tip Number 3
Showcase your leadership style! During interviews, share examples of how you've built positive team cultures and driven performance through KPIs. This will demonstrate that you're the proactive manager they're looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Internal Sales Operations Manager in Northam
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Internal Sales Operations Manager role. Highlight your experience in managing teams and improving processes, as these are key to what we’re looking for.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about this role. Share specific examples of how you've built efficient workflows or led teams in the past. This is your chance to show us your personality!
Showcase Your Achievements: When detailing your work history, focus on achievements rather than just responsibilities. Use metrics where possible to demonstrate how you’ve driven performance and improved processes in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Wild Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of the Internal Sales Operations Manager role. Familiarise yourself with the manufacturing sector, especially how sales operations work within it. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Since this role involves leading a team, be prepared to discuss your leadership style and past experiences. Think of specific examples where you've successfully managed a team or improved processes. Highlight how you foster collaboration and maintain high standards, as these are key aspects of the job.
✨Prepare for Process Improvement Questions
Expect questions about how you would build and improve workflows and standard operating procedures. Come armed with ideas or examples from your previous roles where you've implemented changes that led to increased efficiency. This will demonstrate your proactive approach and problem-solving skills.
✨Communicate Clearly and Confidently
Strong communication is crucial for this role, so practice articulating your thoughts clearly. During the interview, ensure you listen carefully to questions and respond thoughtfully. Show that you can communicate effectively across different teams, as this will be essential in creating a positive team culture.
