At a Glance
- Tasks: Lead and develop a team of technicians while driving service performance across South London & the South East.
- Company: Join a dynamic Service Division focused on excellence in hospitality and building services.
- Benefits: Enjoy a company vehicle, 25 days holiday, pension, and private medical insurance.
- Other info: Field-based role with regular site visits and opportunities for personal growth.
- Why this job: Make a real impact by leading a talented team and ensuring top-notch service delivery.
- Qualifications: 5+ years in field service/engineering with strong leadership and technical skills.
The predicted salary is between 45000 - 55000 £ per year.
We're seeking an experienced people leader with a strong technical background to join our client's Service Division as a Regional Operations Manager. This role is ideal for someone who has progressed from a hands‑on engineering or technical role into managing and developing field‑based teams, ideally within hospitality, building services, or fixtures/fittings environments.
Covering South London & the South East, you'll lead a team of Installation & Service Technicians, driving service performance, team development, and operational standards across your region. This is a field‑based role involving regular site visits and hands‑on leadership.
Key Responsibilities- Lead, coach, and develop a mobile team of technicians
- Drive regional performance and service delivery
- Conduct 1:1s, reviews, and on‑site support
- Manage performance, training, and development
- Ensure high standards of customer service and quality
- Background in field service/engineering (5+ years hands‑on)
- Experience managing remote or field‑based teams
- Strong leadership and coaching skills
- Experience in hospitality, building services, or similar
- Solid technical knowledge (electrical/mechanical preferred)
- Company vehicle + fuel card
- 25 days holiday + bank holidays
- Pension, life assurance & private medical
The ideal location for this role would be south of the river, Guildford, Surrey or Kent.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Operations Manager (Regional) in Lenham employer: Wild Recruitment
Join a dynamic and supportive team as a Regional Operations Manager, where your leadership will directly impact service excellence across South London and the South East. With a strong focus on employee development, we offer comprehensive benefits including a company vehicle, generous holiday allowance, and opportunities for professional growth in a collaborative work culture that values technical expertise and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager (Regional) in Lenham
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality or building services sectors. A friendly chat can lead to insider info about job openings that aren’t even advertised yet.
✨Tip Number 2
Show off your leadership skills! When you get the chance, share examples of how you've successfully managed teams in the past. Use specific stories that highlight your coaching and development abilities.
✨Tip Number 3
Be proactive! If you see a company you’re keen on, don’t wait for them to post a job. Reach out directly through our website and express your interest in potential opportunities. It shows initiative!
✨Tip Number 4
Prepare for hands-on discussions! Since this role involves site visits, be ready to talk about your technical background and how it relates to managing field-based teams. Confidence is key!
We think you need these skills to ace Operations Manager (Regional) in Lenham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Operations Manager role. Highlight your leadership experience and technical background, especially in hospitality or building services.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've led teams and improved service performance in your previous roles.
Showcase Your Technical Skills:Since we're looking for someone with a solid technical background, don’t forget to mention any relevant electrical or mechanical knowledge. This will help us see how you can contribute to our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Wild Recruitment
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge, especially in electrical and mechanical areas. Be ready to discuss how your hands-on experience translates into managing a team of technicians effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and developed field-based teams in the past. Highlight specific instances where your coaching made a difference in performance or service delivery.
✨Understand the Company Culture
Research the company’s values and culture, especially in hospitality and building services. This will help you align your answers with what they’re looking for and show that you’re a good fit for their team.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team dynamics. This not only shows your interest but also gives you a chance to assess if the company aligns with your career goals and values.
