At a Glance
- Tasks: Lead and develop a team of technicians while driving service performance across South London & the South East.
- Company: Join a dynamic service division focused on excellence in hospitality and building services.
- Benefits: Enjoy a company vehicle, 25 days holiday, pension, and private medical insurance.
- Other info: Field-based role with hands-on leadership and excellent career growth opportunities.
- Why this job: Make a real impact by leading a talented team and ensuring top-notch service delivery.
- Qualifications: 5+ years in field service/engineering with strong leadership and technical skills.
The predicted salary is between 45000 - 55000 £ per year.
We're seeking an experienced people leader with a strong technical background to join our client's Service Division as a Regional Operations Manager. This role is ideal for someone who has progressed from a hands-on engineering or technical role into managing and developing field-based teams, ideally within hospitality, building services, or fixtures/fittings environments.
The Role
- Covering South London & the South East, you'll lead a team of Installation & Service Technicians, driving service performance, team development, and operational standards across your region.
- This is a field-based role involving regular site visits and hands-on leadership.
Key Responsibilities
- Lead, coach, and develop a mobile team of technicians
- Drive regional performance and service delivery
- Conduct 1:1s, reviews, and on-site support
- Manage performance, training, and development
- Ensure high standards of customer service and quality
About You
- Background in field service/engineering (5+ years hands-on)
- Experience managing remote or field-based teams
- Strong leadership and coaching skills
- Experience in hospitality, building services, or similar
- Solid technical knowledge (electrical/mechanical preferred)
Package
- Company vehicle + fuel card
- 25 days holiday + bank holidays
- Pension, life assurance & private medical
The ideal location for this role would be south of the river, Guildford, Surrey or Kent.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Operations Manager (Regional) in Kent employer: Wild Recruitment
Join a dynamic and supportive work environment where your leadership skills will thrive as you manage a dedicated team of technicians across South London and the South East. With a strong focus on employee development, we offer comprehensive training opportunities, competitive benefits including a company vehicle and private medical insurance, and a culture that values high standards of service and teamwork. This role not only allows for hands-on leadership but also provides a chance to make a meaningful impact in the hospitality and building services sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager (Regional) in Kent
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in hospitality or building services. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your leadership skills! When you get the chance to meet potential employers, share specific examples of how you've successfully managed teams and improved performance. We want to see your hands-on experience shine through!
✨Tip Number 3
Be proactive! If you spot a company you're keen on, don’t wait for them to post a job. Reach out directly through our website and express your interest. A little initiative can go a long way in landing that dream role.
✨Tip Number 4
Prepare for site visits! Since this role involves regular on-site leadership, practice discussing how you would approach team development and service delivery in real-world scenarios. Show them you’re ready to hit the ground running!
We think you need these skills to ace Operations Manager (Regional) in Kent
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Operations Manager role. Highlight your leadership experience and technical background, especially in field service or engineering.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've led teams and improved service performance in previous roles.
Showcase Your Technical Skills:Since we're looking for someone with a solid technical background, don't shy away from detailing your electrical or mechanical knowledge. This will help us see how you can lead our team effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Wild Recruitment
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge, especially in electrical and mechanical areas. Be ready to discuss how your hands-on experience has shaped your leadership style and how it can benefit the team you'll be managing.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and developed field-based teams in the past. Think about specific challenges you've faced and how you overcame them, as well as how you foster a positive team environment.
✨Understand the Company Culture
Research the company’s values and culture, particularly in the hospitality or building services sectors. This will help you align your answers with what they’re looking for and demonstrate that you’re a good fit for their team.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team dynamics. Inquire about their current challenges and how you can contribute to improving service performance. This shows your genuine interest in the position and your proactive mindset.
