At a Glance
- Tasks: Be the friendly voice for customers, handling enquiries and ensuring a smooth journey.
- Company: Join a growing business with a supportive team culture.
- Benefits: Enjoy a competitive salary, 25 days holiday, and career development opportunities.
- Other info: Work in a dynamic environment with a focus on personal growth.
- Why this job: Make a real difference in customer experiences while developing your skills.
- Qualifications: Previous customer service experience and excellent communication skills are a must.
The predicted salary is between 24000 - 30000 £ per year.
Are you passionate about delivering great customer service? We are looking for a Customer Service Advisor to join a growing business. You will be the first point of contact for customers, handling enquiries, booking appointments, providing updates and ensuring a smooth customer journey from start to finish.
What you’ll be doing:
- Responding to customer enquiries by phone, email and online channels
- Booking appointments and coordinating with internal teams
- Providing updates and support throughout the customer journey
- Resolving customer queries and handling feedback professionally
- Maintaining accurate records using CRM systems
What we’re looking for:
- Previous customer service or customer-facing experience
- Excellent communication skills
- Strong organisation and attention to detail
- Confident using Microsoft Office and CRM systems
- A positive, customer-first approach
What’s on offer:
- Competitive salary
- 25 days holiday plus bank holidays
- Pension scheme
- Career development opportunities
- Friendly and supportive team environment
Customer Service Advisor in Hampshire employer: Wild Recruitment
Join our dynamic team in Havant as a Customer Service Advisor, where your passion for delivering exceptional customer service will be valued and nurtured. We offer a competitive salary, generous holiday allowance, and a supportive work culture that prioritises employee growth and development. With opportunities for career advancement and a friendly team environment, you'll find meaningful and rewarding employment with us.
