At a Glance
- Tasks: Support customers and grow accounts through strong relationships and effective communication.
- Company: Join a long-standing business with a close-knit team and regular training.
- Benefits: Competitive OTE package, full-time hours, and a supportive work environment.
- Why this job: Combine sales skills with relationship building in a rewarding role.
- Qualifications: Positive attitude, strong communication skills, and multitasking abilities.
The predicted salary is between 33600 - 33600 € per year.
33,600+ OTE package (26 basic + commission)
Full Time | Permanent | Office Based | Waterlooville
The role - Customer Account Manager
Are you looking for a role where you can combine sales with building strong customer relationships? This position focuses on supporting an established customer base while identifying opportunities to grow accounts in a steady, consistent way. You’ll be joining a long-standing business with a close-knit team and regular training.
What you’ll be doing:
- Processing customer orders via phone, email and the company website
- Developing existing customer relationships and working towards sales targets (no cold calling)
- Handling enquiries regarding deliveries, returns, repairs and general customer support
What you’ll bring:
- A positive, proactive approach and confidence in both phone and email communication
- Strong administrative skills and the ability to manage several tasks at once
- Comfortable working independently and within a team.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person’s gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Customer Account Manager in Hampshire employer: Wild Recruitment
Join a supportive and dynamic team in Waterlooville as a Customer Account Manager, where your sales skills will flourish alongside strong customer relationships. With a focus on employee development, regular training, and a collaborative work culture, this long-standing company offers a competitive OTE package and the opportunity to grow within a close-knit environment. Experience meaningful employment that values your contributions and fosters professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Account Manager in Hampshire
✨Tip Number 1
Get to know the company inside out! Research their values, products, and customer base. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of phone and email interactions, make sure you’re comfortable expressing yourself clearly and confidently. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to dive into the role of Customer Account Manager.
We think you need these skills to ace Customer Account Manager in Hampshire
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Customer Account Manager role. Highlight your sales experience and any customer relationship management you've done, as this is key for us.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how you can contribute to our team. Be genuine and let your personality come through.
Showcase Your Communication Skills:Since the role involves a lot of phone and email communication, make sure your application demonstrates your strong communication skills. Use clear and concise language, and don’t forget to proofread!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Wild Recruitment
✨Know Your Customer Base
Before the interview, research the company's existing customer base and their needs. Understanding who you’ll be working with will help you demonstrate your ability to build strong relationships and identify growth opportunities.
✨Showcase Your Communication Skills
Since the role involves a lot of phone and email communication, practice articulating your thoughts clearly. Prepare examples of how you've successfully handled customer enquiries in the past, showcasing your proactive approach.
✨Highlight Your Administrative Skills
Be ready to discuss your organisational skills and how you manage multiple tasks. Bring examples of how you've effectively juggled responsibilities in previous roles, as this will show you can thrive in a busy environment.
✨Emphasise Teamwork and Independence
This position requires both independent work and collaboration. Prepare to share experiences where you’ve successfully worked alone and as part of a team, demonstrating your versatility and adaptability.
