At a Glance
- Tasks: Lead and develop a team of technicians while driving service performance.
- Company: Join a dynamic service division with a focus on teamwork and excellence.
- Benefits: Enjoy a company vehicle, generous holiday, and comprehensive benefits package.
- Other info: Ideal for those passionate about coaching and developing teams in a technical environment.
- Why this job: Make a real impact in a hands-on leadership role across South London & the South East.
- Qualifications: 5+ years in field service/engineering with strong leadership skills.
The predicted salary is between 45000 - 55000 £ per year.
We're seeking an experienced people leader with a strong technical background to join our client's Service Division as a Regional Operations Manager. This role is ideal for someone who has progressed from a hands-on engineering or technical role into managing and developing field-based teams, ideally within hospitality, building services, or fixtures/fittings environments.
The Role
- Covering South London & the South East, you'll lead a team of Installation & Service Technicians, driving service performance, team development, and operational standards across your region.
- This is a field-based role involving regular site visits and hands-on leadership.
Key Responsibilities
- Lead, coach, and develop a mobile team of technicians
- Drive regional performance and service delivery
- Conduct 1:1s, reviews, and on-site support
- Manage performance, training, and development
- Ensure high standards of customer service and quality
About You
- Background in field service/engineering (5+ years hands-on)
- Experience managing remote or field-based teams
- Strong leadership and coaching skills
- Experience in hospitality, building services, or similar
- Solid technical knowledge (electrical/mechanical preferred)
Package
- Company vehicle + fuel card
- 25 days holiday + bank holidays
- Pension, life assurance & private medical
The ideal location for this role would be south of the river, Guildford, Surrey or Kent.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Operations Manager (Regional) in Guildford employer: Wild Recruitment
Join a dynamic and supportive work environment where your leadership skills will thrive as you manage a dedicated team of technicians across South London and the South East. With a strong focus on employee development, we offer comprehensive training opportunities, competitive benefits including a company vehicle, and a culture that values high standards of service and teamwork. This role not only allows for hands-on leadership but also provides a chance to make a meaningful impact in the hospitality and building services sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager (Regional) in Guildford
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in hospitality or building services. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your leadership skills! When you get the chance to meet potential employers, share specific examples of how you've successfully managed teams and improved performance. We want to see that hands-on experience shine through!
✨Tip Number 3
Don’t forget to follow up! After interviews or networking events, drop a quick thank-you email to express your appreciation. It keeps you on their radar and shows you're genuinely interested in the role.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Operations Manager (Regional) in Guildford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Operations Manager role. Highlight your leadership experience and technical background, especially in hospitality or building services.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've led teams and improved service performance in your previous roles.
Showcase Your Technical Skills:Since we're looking for someone with a solid technical background, don't forget to mention any relevant electrical or mechanical knowledge. This will help us see how you can contribute to our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Wild Recruitment
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge, especially in electrical and mechanical areas. Be ready to discuss how your hands-on experience has shaped your leadership style and how it can benefit the team you'll be managing.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and developed field-based teams in the past. Think about specific challenges you've faced and how you overcame them, as well as how you foster a positive team environment.
✨Understand the Company Culture
Research the company’s values and culture, particularly in the hospitality or building services sectors. Be ready to explain how your personal values align with theirs and how you can contribute to maintaining high standards of customer service.
✨Plan for Site Visits
Since this role involves regular site visits, think about how you would approach these visits. Prepare to discuss your strategy for conducting 1:1s and on-site support, ensuring that you can effectively manage performance and training in a field-based setting.
