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- Tasks: Join our team as a Customer Advisor, handling enquiries and delivering top-notch support.
- Company: Wild Recruitment is a fantastic employer in Milton Keynes, committed to employee development.
- Benefits: Enjoy a salary of £27,672, flexible shifts, and hybrid working options after training.
- Why this job: Be part of a supportive team and grow your customer service career in a dynamic environment.
- Qualifications: Bring exceptional customer service skills and thrive in a fast-paced setting.
- Other info: Apply by 27th June to take the next step in your career!
The predicted salary is between 22600 - 32900 £ per year.
Description:
Are you passionate about delivering exceptional service and ensuring customers receive the best experience? We’re looking for a Customer Service Specialist to join a dynamic team.
This is an ongoing temporary role for a minimum of six months to start as soon as possible.
The hours are Monday to Friday 8am until 4pm with a 30 minute lunch with the potential to work from home one day per week.
What you’ll do:
What we’re looking for:
You’ll be part of a collaborative team. If you thrive in a fast-paced environment and love problem solving, we’d love to hear from you!
Please note that no terminology in this advert is intended to discriminate on the grounds of a person\’s gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Customer Advisor, Milton Keynes employer: Wild Recruitment
Contact Detail:
Wild Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor, Milton Keynes
✨Tip Number 1
Familiarise yourself with the company’s values and customer service philosophy. This will help you align your responses during any interviews or discussions, showcasing that you understand and share their commitment to outstanding service.
✨Tip Number 2
Prepare examples from your past experiences that demonstrate your exceptional customer service skills. Think of specific situations where you resolved issues effectively or went above and beyond for a customer, as these stories can make a strong impression.
✨Tip Number 3
Practice your communication skills, both verbal and written. Since the role involves managing multi-channel enquiries, being articulate and clear in your communication will be crucial. Consider role-playing scenarios with a friend to build confidence.
✨Tip Number 4
Research common customer service challenges and solutions relevant to the industry. Being knowledgeable about potential issues and how to handle them will show your proactive approach and readiness for the role.
We think you need these skills to ace Customer Advisor, Milton Keynes
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your customer service experience. Use bullet points to showcase your achievements and relevant skills, particularly those mentioned in the job description.
Write a Strong Cover Letter: Your cover letter should express your enthusiasm for the role and the company. Mention specific examples of your customer service experience and how you can contribute to the team’s success.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a customer-facing role.
How to prepare for a job interview at Wild Recruitment
✨Showcase Your Customer Service Skills
As a Customer Advisor, your ability to provide exceptional service is crucial. Prepare examples from your past experiences where you successfully resolved customer issues or went above and beyond to help someone.
✨Demonstrate Organisational Abilities
Highlight your organisational skills during the interview. Discuss how you manage multiple enquiries across different channels, such as phone, email, and chat, while maintaining high standards of service.
✨Communicate Clearly and Confidently
Outstanding written and verbal communication skills are essential for this role. Practice articulating your thoughts clearly and confidently, and be ready to answer questions in a concise manner.
✨Express Your Passion for Helping Others
The employer is looking for someone with energy and a genuine passion for assisting customers. Share your motivation for wanting to work in customer service and how you enjoy making a positive impact on others' experiences.
