Service Controller
Are you an organised scheduler, coordinator, or service administrator who thrives in a fast-paced environment?
We're looking for a Service Controller to become the central point of a busy service operation, coordinating engineers, managing customer enquiries, and ensuring service activities run smoothly and efficiently.
What You'll Be Doing
- Planning and scheduling engineers' daily workloads
- Responding to customer breakdowns and service requests
- Coordinating urgent call-outs and planned maintenance visits
- Updating job records and maintaining accurate service information
- Liaising with customers, engineers, and internal departments to deliver excellent service
- Producing reports and supporting operational performance
What We're Looking For
- Previous experience within Service Coordination, Scheduling, Planning, Resource Planning, or Dispatch
- Strong organisational and multitasking skills
- Excellent customer service and communication skills
- Good IT skills, including Microsoft Office
- Ability to remain calm under pressure and adapt to changing priorities
- Proactive and solutions-focused approach
Experience as a Service Controller, Service Coordinator, Scheduler, Resource Planner, Dispatch Coordinator, Maintenance Planner, Fleet Coordinator, Operations Coordinator, or within a customer-focused engineering support environment would be highly beneficial.
Benefits
- Up to £30,000 DOE
- Private Healthcare
- Pension Scheme
- Generous Holiday Allowance
- Stable and growing business
- Excellent career development opportunitie
#J-18808-Ljbffr
Service Coordinator in Walsall employer: Wild Recruitment Ltd
As a Social Media Officer, you will thrive in a dynamic and creative work environment that values innovation and collaboration. Our company offers competitive salaries, comprehensive benefits, and ample opportunities for professional growth, ensuring that you can develop your skills while making a meaningful impact on our brand's presence. Located in a vibrant area, we foster a supportive culture that encourages teamwork and celebrates success, making it an excellent place to advance your career in social media.
