Newquay Zoo is seeking an experienced Guest Operations Manager to oversee the daily delivery of catering, retail and guest services. You will manage, coach and develop operational teams, oversee staffing and rota planning, and promote a culture of professionalism and continuous improvement.
You will drive commercial performance, manage budgets and KPIs, ensure compliance with Food Hygiene, Health & Safety, COSHH and Licensing, and lead audits.
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