Young People’s Outreach Mentor (YPOM)
Wild Intervention | Community-Based Outreach & Alternative Provision
Help Young People Re-engage, Grow and Succeed
Are you someone who can build positive relationships, think on your feet and make a genuine difference to a Young Person’s life?
At Wild Intervention, we support Young People who may be struggling with mainstream education, social challenges or other barriers to achieving their potential.
Through Alternative Provision, community-based mentoring and our H.E.A.R.T. outreach programme, we help Young People build confidence, develop independence, improve engagement and achieve meaningful personal goals.
This isn’t a typical classroom or support worker role.
One day you could be supporting a Young Person in the gym, helping them complete educational activities or developing their independence through practical life skills. Another day you could be delivering outdoor activities, supporting community engagement or helping a Young Person overcome barriers to education.
No two days are the same, but our approach remains consistent: relationships come first.
The Role
As a Young People’s Outreach Mentor, you will work directly with Young People aged 8 and above, predominantly on a 1:1 basis, with occasional small-group work.
You will provide consistent, structured and engaging support tailored to each Young Person’s individual needs, interests and goals.
The Young People we support may experience:
- Social, emotional and mental health (SEMH) needs
- Special educational needs and disabilities (SEND)
- Difficulties engaging with mainstream education
- Behaviours that challenge
- Low confidence, self-esteem or motivation
- Family, social or environmental challenges
Your responsibility is to build trust, encourage positive engagement and help Young People develop the skills and confidence needed to progress.
What You’ll Be Doing
- Building positive, professional relationships with Young People
- Planning and delivering engaging community-based sessions
- Supporting education, personal development and practical life skills
- Encouraging positive behaviour, emotional regulation and independence
- Delivering sports, outdoor, recreational and enrichment activities
- Supporting Young People to work towards individual goals and outcomes
- Transporting Young People to and from sessions and activities where required
- Maintaining accurate daily session reports and progress records
- Identifying, recording and reporting safeguarding concerns appropriately
- Following individual support plans, risk assessments and safeguarding procedures
- Communicating professionally with families, schools, colleagues and partner agencies
- Working independently while maintaining regular communication with management
Who We’re Looking For
We’re looking for reliable, adaptable and motivated individuals who can connect with Young People and remain professional in challenging situations.
Experience in any of the following areas would be particularly relevant:
- Alternative Provision or Education
- Youth Work or Mentoring
- Sports Coaching or Outdoor Education
- SEND or SEMH Support
- Residential Childcare or Social Care
- Family Support
- Community Outreach
You don’t necessarily need to come from an education or care background.
We welcome applicants with relevant transferable skills and life experience who can demonstrate the right attitude, emotional resilience and ability to build positive relationships with Young People.
Essential Requirements
- Full UK driving licence and access to a suitable vehicle
- Strong communication and relationship-building skills
- Ability to work independently and manage time effectively
- Confidence working with Young People who may present challenging behaviours
- Ability to remain calm, professional and consistent under pressure
- Good written communication and record-keeping skills
- Understanding of safeguarding and professional boundaries
- Willingness to complete mandatory training and follow organisational procedures
- Reliability, flexibility and a positive approach to problem-solving
Desirable Experience & Qualifications
- Level 3 qualification in Education, Youth Work, Childcare, Health & Social Care or a related field
- Experience supporting Young People with SEND or SEMH needs
- Experience using positive behaviour support or de-escalation techniques
- Safeguarding training
- First Aid qualification
- Experience delivering structured activities or educational interventions
What We Offer
- Flexible working opportunities, subject to service requirements
- Ongoing professional development and training
- Supportive management and regular supervision
- Varied, meaningful and rewarding work
- Opportunities for progression within the Wild Group
- Potential school holiday and weekend work
- Company pension
- Company events
Safeguarding and Safer Recruitment
Wild Intervention is committed to safeguarding and promoting the welfare of Young People. All employees are expected to share this commitment.
Appointments are subject to safer recruitment procedures, including identity verification, right-to-work checks, employment references, relevant qualification checks, appropriate DBS checks (including Children’s Barred List checks where eligible) and online searches where appropriate, in line with Keeping Children Safe in Education guidance.
It is a criminal offence for a barred individual to apply for regulated activity from which they are barred.
Job Types: Full-time, Part-time, Permanent
Work Location: In person, delivering community-based services.
